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Dinkleboo

3.7

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Dinkleboo Reviews Summary

The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
41
value
33
quality
29

We monitor reviews for authenticity

Pennsylvania
3 reviews
17 helpful votes
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Wonderful products!
October 22, 2018

I just love the personalized books I purchased from Dinkleboo! They are an excellent quality and just adorable!

Date of experience: October 20, 2018
Amanda D. — Dinkleboo Rep
over a year old

Hi Deb!

We are elated you love your personalized story-books! We have released several new stories just in time for Christmas! Please let me me know if you ever need assistance, and we hope you have a fabulous night!

Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html

Kind regards,
Jennifer

Arizona
1 review
0 helpful votes
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Recommended
October 19, 2018

Great gift ideas for all holidays. My granddaughter loves the personalize book and Xmas ornament. #*******

Date of experience: October 18, 2018
Amanda D. — Dinkleboo Rep
over a year old

Good evening Edaliz!

We truly appreciate your 5-star review! Your kind words mean a great deal to our small company! Please check your email for our latest offers, and have a wonderful night!

Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html

Warm regards,
Jennifer

Oklahoma
1 review
0 helpful votes
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I have ordered several books from Dinkleboo in the past for my grand daughters and have been very happy with them. I needed a gift for a neighborhood child so I turned to Dinkleboo for a personalized book. After fulfilling my order I had a question so I sent an email to them. In an amazingly short amount of time I received a reply from LaQuinta M. She was extremely kind, helpful and courteous and even offered me a coupon for my next purchase!

Date of experience: October 17, 2018
Amanda D. — Dinkleboo Rep
over a year old

Hello Shannon!

Thank you for sharing your experience! LaQuita is one of our most trusted representatives, and always does her best to help all of our customers - no matter how small the issue. We appreciate your continued support, and wish you a beautiful holiday season!

Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html

Kind regards,
Jennifer

Germany
1 review
0 helpful votes
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Excellent Labels!
October 19, 2018

Ordered a set of labels for my son & couldn't be happier. The design & quality of the labels are good & durable. Will definitely continue to order more in the future.

Date of experience: October 17, 2018
Amanda D. — Dinkleboo Rep
over a year old

Hello Rosa!

We appreciate your kind words! We are continually creating new and exciting designs for our labels! If there is a new design you would like to see, we would love to hear from you! I can be reached at [email protected], attention Jennifer. We thank you for your continued patronage, and have a fantastic holiday season!

Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html

Best regards,
Jennifer

Ohio
1 review
0 helpful votes
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Great books
October 19, 2018

I have been ordering these books for my kids for christmas! The service is fast and the books look great!

Date of experience: October 17, 2018
Amanda D. — Dinkleboo Rep
over a year old

Hello Dana!

Thank you for being such a loyal customer throughout the years! We hope their books bring a smile to your loved ones each and every year! Please see our selection for new titles, and have a wonderful day!

Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html

Warm regards,
Jennifer

Minnesota
1 review
0 helpful votes
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Easy peasy
October 17, 2018

I love dinkleboo! I frequently order the labels which are super cute and got delivered quick. The personalized books were Xmas gifts last year and the kids loved seeing their names in the books. Great products

Date of experience: October 16, 2018
Amanda D. — Dinkleboo Rep
over a year old

Hi Mandi!

Thank you for the glowing review! We appreciate your continued support of Dinkleboo throughout the years and hope you have a fabulous holiday season!

Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html

Best regards,
Jennifer

Oregon
1 review
0 helpful votes
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Kids loved their custom gifts
October 17, 2018

Great products at a great price. Always a pleasant experience ordering from them! The Kids feel so special having books with their names in them and custom name labels.

Date of experience: October 15, 2018
Amanda D. — Dinkleboo Rep
over a year old

Hi Chevelle!

We agree! Personalized gifts can mean a great deal to our loved ones! Please check out our new Santa letters and have a fantastic day!

Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html

Best regards,
Jennifer

District of Columbia
1 review
0 helpful votes
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Lucy
October 16, 2018

The book was exactly what I expected. The company was very eay to deal with as well as the ordering process.

Date of experience: October 15, 2018
Amanda D. — Dinkleboo Rep
over a year old

Good Evening Karen!

We are thrilled you were satisfied with your personalized story-book! Please contact me if you ever need assistance, and we wish you and your family a wonderful holiday season!

Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html

Kind regards,
Jennifer

Tennessee
1 review
0 helpful votes
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Amazing Quality of Book and Images
October 15, 2018

The pages and images were beautiful. The book colors were vibrant and made of good quality paper. Everyone loved them and i will definately order more books in the future!

Date of experience: October 13, 2018
Amanda D. — Dinkleboo Rep
over a year old

Hi Renee!

It's amazing to hear how much you and your loved ones enjoyed their personalized book! Your enduring loyalty means a great deal to our small company! Please check out our new personalized Santa Letters and have a fantastic holiday season!

Warm regards,
Jennifer

Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html

Texas
1 review
0 helpful votes
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My Son Loves It!
May 5, 2021

I got this book for my son's 3rd birthday and he loves it. He wants to read it all the time because it's his story.

Date of experience: October 12, 2018
Germany
1 review
0 helpful votes
Follow Tina B.
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I've ordered the sticker and iron-on labels which both turned out to be great products. The colors are bright and vibrant and the texture is strong so they last which is important for my 3 boys. This made labeling school supplies and clothing very easy.

Date of experience: October 11, 2018
Amanda D. — Dinkleboo Rep
over a year old

Hello Tina!

Thank you for your fantastic 5-star review! We are thrilled your boys love their personalized labels, and we cant wait to see you again! Enjoy the holiday season, and have a fabulous weekend!

Kind regards,
Jennifer

North Carolina
1 review
0 helpful votes
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Fixed my mistake
October 11, 2018

I ordered a book for my granddaughter and failed to update to my new address before I submitted my order. I sent an email to customer support and although my order had shipped, LaQuinta helped make sure that my granddaughter would receive her book. Would use again without hesitation

Date of experience: October 10, 2018
Amanda D. — Dinkleboo Rep
over a year old

Hello Patty!

Thank you for your kind review! Laquita is one of our most seasoned employees, and always goes the extra mile for our customers! She truly is an asset to our team and clients! We hope to see you again soon, and have a wonderful weekend!

Warm regards,
Jennifer

North Carolina
1 review
0 helpful votes
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Love these books!
October 11, 2018

My grandchildren really love these stories that include their names. It makes the story personal and is their first choice when picking a book for Nana to read to them.

Date of experience: October 8, 2018
Amanda D. — Dinkleboo Rep
over a year old

HI Tanya!

We always love to hear from grandparents! Thank you for all the support you have given Dinkleboo, and we hope to work with you again! Please be sure to check our site often for new offers, and have a wonderful night!

Best regards,
Jennifer

New York
1 review
0 helpful votes
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Loved these books
September 30, 2018

Beautifully written. The pictures are very colorful...
May I suggest some stories for babies.
I am sure my great-nieces and nephews will love them. Ages run from infant to 5 yrs

Date of experience: September 29, 2018
Amanda D. — Dinkleboo Rep
over a year old

HI Cecilia!

Thank you for the recommendation! I will make sure to send them to our creative team. Please check our site often as we are continually releasing new and exciting stories! We thank you for your continued business, and we hope you have a wonderful night!

Kind regards,
Jennifer

Christmas Ornaments: https://www.dinkleboo.com/us/occasions/christmas/christmas-ornament.html

Tennessee
1 review
0 helpful votes
Follow Rebecca S.
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Great service
September 30, 2018

I have ordered labels quite a few times and have always received a quality product in a prompt amount of time.

Date of experience: September 29, 2018
Amanda D. — Dinkleboo Rep
over a year old

Hi Rebecca!

We truly appreciate the 5-star review! Please let us know if there is a new label design you would like to see! I can be reached at [email protected], attention Jennifer. We thank you for your patronage, and we hope you have a great night!

Best regards,
Jennifer

Christmas Ornaments: https://www.dinkleboo.com/us/occasions/christmas/christmas-ornament.html

Missouri
1 review
0 helpful votes
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Received my book ahead of schedule!
September 29, 2018

I received my book ahead of schedule and it was exactly what I expected it to be. My son is thrilled to have a book with his name in it! :) I would definitely recommend this company to my friends and family.

Date of experience: September 28, 2018
Amanda D. — Dinkleboo Rep
over a year old

Hello Andrea!

Thank you for recommending us to your family and friends! Word of mouth means a great deal to our small company! Please let me know if you ever need assistance, and we hope you have a wonderful and fulfilling week!

Kind regards,
Jennifer

Christmas Ornaments: https://www.dinkleboo.com/us/occasions/christmas/christmas-ornament.html

California
2 reviews
15 helpful votes
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Great personalized books, fast service
September 28, 2018

This was exactly what I was expecting personalized books with a fun story that actually makes sense and isn't pure gibberish. My kid loves it. Delivery was fast tooN

Date of experience: September 27, 2018
Amanda D. — Dinkleboo Rep
over a year old

Hello Cill!

Thank you for the kind review! Our team always does their best to produce stories your child will always remember! Please see our special on Christmas ornaments, and we hope you have a fabulous week!

Kind regards,
Jennifer

Christmas Ornaments: https://www.dinkleboo.com/us/occasions/christmas/christmas-ornament.html

Florida
1 review
0 helpful votes
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Awesome memories in book form
September 24, 2018

I love that they have so many options and I can pick one that fits my grandchildrens personalities and likes. Love them!

Date of experience: September 23, 2018
Amanda D. — Dinkleboo Rep
over a year old

Hi Patricia!

We appreciate your kind words! We agree, with over 70 titles there is sure to be that special story that fits your loved ones personality! Please check your email for special offers, and have a fantastic week!

Warm regards,
Jennifer

Christmas Ornaments: https://www.dinkleboo.com/us/occasions/christmas/christmas-ornament.html

New York
1 review
0 helpful votes
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Excellent Product!
May 5, 2021

I've been purchasing Dinkleboo name labels for my daughter for over 3 years. They are great quality and have adorable designs which are always fun to create. Wonderful product for kids aged 0-10!

Date of experience: September 19, 2018
New Jersey
1 review
0 helpful votes
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Books and labels
September 18, 2018

Books with pictures of the children, along with their names, are better. Be sure to check that the child appears in the book as a character.

Date of experience: September 14, 2018
Amanda D. — Dinkleboo Rep
over a year old

Good evening Joanne!

We appreciate your 5-star review! Yes, all of our stories have a preview function so you may see the story from start to finish! Please check your email for special offers, and we hope you have a wonderful night!

Warm regards,
Jennifer

From the business

Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.