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The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.
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I just love the personalized books I purchased from Dinkleboo! They are an excellent quality and just adorable!
Great gift ideas for all holidays. My granddaughter loves the personalize book and Xmas ornament. #*******
Good evening Edaliz!
We truly appreciate your 5-star review! Your kind words mean a great deal to our small company! Please check your email for our latest offers, and have a wonderful night!
Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html
Warm regards,
Jennifer
I have ordered several books from Dinkleboo in the past for my grand daughters and have been very happy with them. I needed a gift for a neighborhood child so I turned to Dinkleboo for a personalized book. After fulfilling my order I had a question so I sent an email to them. In an amazingly short amount of time I received a reply from LaQuinta M. She was extremely kind, helpful and courteous and even offered me a coupon for my next purchase!
Hello Shannon!
Thank you for sharing your experience! LaQuita is one of our most trusted representatives, and always does her best to help all of our customers - no matter how small the issue. We appreciate your continued support, and wish you a beautiful holiday season!
Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html
Kind regards,
Jennifer
Ordered a set of labels for my son & couldn't be happier. The design & quality of the labels are good & durable. Will definitely continue to order more in the future.
Hello Rosa!
We appreciate your kind words! We are continually creating new and exciting designs for our labels! If there is a new design you would like to see, we would love to hear from you! I can be reached at [email protected], attention Jennifer. We thank you for your continued patronage, and have a fantastic holiday season!
Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html
Best regards,
Jennifer
I have been ordering these books for my kids for christmas! The service is fast and the books look great!
Hello Dana!
Thank you for being such a loyal customer throughout the years! We hope their books bring a smile to your loved ones each and every year! Please see our selection for new titles, and have a wonderful day!
Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html
Warm regards,
Jennifer
I love dinkleboo! I frequently order the labels which are super cute and got delivered quick. The personalized books were Xmas gifts last year and the kids loved seeing their names in the books. Great products
Hi Mandi!
Thank you for the glowing review! We appreciate your continued support of Dinkleboo throughout the years and hope you have a fabulous holiday season!
Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html
Best regards,
Jennifer
Great products at a great price. Always a pleasant experience ordering from them! The Kids feel so special having books with their names in them and custom name labels.
Hi Chevelle!
We agree! Personalized gifts can mean a great deal to our loved ones! Please check out our new Santa letters and have a fantastic day!
Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html
Best regards,
Jennifer
The book was exactly what I expected. The company was very eay to deal with as well as the ordering process.
Good Evening Karen!
We are thrilled you were satisfied with your personalized story-book! Please contact me if you ever need assistance, and we wish you and your family a wonderful holiday season!
Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html
Kind regards,
Jennifer
The pages and images were beautiful. The book colors were vibrant and made of good quality paper. Everyone loved them and i will definately order more books in the future!
Hi Renee!
It's amazing to hear how much you and your loved ones enjoyed their personalized book! Your enduring loyalty means a great deal to our small company! Please check out our new personalized Santa Letters and have a fantastic holiday season!
Warm regards,
Jennifer
Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html
I got this book for my son's 3rd birthday and he loves it. He wants to read it all the time because it's his story.
I've ordered the sticker and iron-on labels which both turned out to be great products. The colors are bright and vibrant and the texture is strong so they last which is important for my 3 boys. This made labeling school supplies and clothing very easy.
Hello Tina!
Thank you for your fantastic 5-star review! We are thrilled your boys love their personalized labels, and we cant wait to see you again! Enjoy the holiday season, and have a fabulous weekend!
Kind regards,
Jennifer
I ordered a book for my granddaughter and failed to update to my new address before I submitted my order. I sent an email to customer support and although my order had shipped, LaQuinta helped make sure that my granddaughter would receive her book. Would use again without hesitation
Hello Patty!
Thank you for your kind review! Laquita is one of our most seasoned employees, and always goes the extra mile for our customers! She truly is an asset to our team and clients! We hope to see you again soon, and have a wonderful weekend!
Warm regards,
Jennifer
My grandchildren really love these stories that include their names. It makes the story personal and is their first choice when picking a book for Nana to read to them.
HI Tanya!
We always love to hear from grandparents! Thank you for all the support you have given Dinkleboo, and we hope to work with you again! Please be sure to check our site often for new offers, and have a wonderful night!
Best regards,
Jennifer
Beautifully written. The pictures are very colorful...
May I suggest some stories for babies.
I am sure my great-nieces and nephews will love them. Ages run from infant to 5 yrs
HI Cecilia!
Thank you for the recommendation! I will make sure to send them to our creative team. Please check our site often as we are continually releasing new and exciting stories! We thank you for your continued business, and we hope you have a wonderful night!
Kind regards,
Jennifer
Christmas Ornaments: https://www.dinkleboo.com/us/occasions/christmas/christmas-ornament.html
I have ordered labels quite a few times and have always received a quality product in a prompt amount of time.
Hi Rebecca!
We truly appreciate the 5-star review! Please let us know if there is a new label design you would like to see! I can be reached at [email protected], attention Jennifer. We thank you for your patronage, and we hope you have a great night!
Best regards,
Jennifer
Christmas Ornaments: https://www.dinkleboo.com/us/occasions/christmas/christmas-ornament.html
I received my book ahead of schedule and it was exactly what I expected it to be. My son is thrilled to have a book with his name in it! :) I would definitely recommend this company to my friends and family.
Hello Andrea!
Thank you for recommending us to your family and friends! Word of mouth means a great deal to our small company! Please let me know if you ever need assistance, and we hope you have a wonderful and fulfilling week!
Kind regards,
Jennifer
Christmas Ornaments: https://www.dinkleboo.com/us/occasions/christmas/christmas-ornament.html
This was exactly what I was expecting personalized books with a fun story that actually makes sense and isn't pure gibberish. My kid loves it. Delivery was fast tooN
Hello Cill!
Thank you for the kind review! Our team always does their best to produce stories your child will always remember! Please see our special on Christmas ornaments, and we hope you have a fabulous week!
Kind regards,
Jennifer
Christmas Ornaments: https://www.dinkleboo.com/us/occasions/christmas/christmas-ornament.html
I love that they have so many options and I can pick one that fits my grandchildrens personalities and likes. Love them!
Hi Patricia!
We appreciate your kind words! We agree, with over 70 titles there is sure to be that special story that fits your loved ones personality! Please check your email for special offers, and have a fantastic week!
Warm regards,
Jennifer
Christmas Ornaments: https://www.dinkleboo.com/us/occasions/christmas/christmas-ornament.html
I've been purchasing Dinkleboo name labels for my daughter for over 3 years. They are great quality and have adorable designs which are always fun to create. Wonderful product for kids aged 0-10!
Books with pictures of the children, along with their names, are better. Be sure to check that the child appears in the book as a character.
Good evening Joanne!
We appreciate your 5-star review! Yes, all of our stories have a preview function so you may see the story from start to finish! Please check your email for special offers, and we hope you have a wonderful night!
Warm regards,
Jennifer
Answer: Hi Lynette, Both the soft and hard cover contain the same inside pages. It's just the cover that's slightly different. Soft cover is more flexible and we use 300gsm paper for the cover with gloss coating. It's still a great quality product and a perfect affordable option. Please don't hesitate to reach out to us directly if you have any further questions. Kind regards, Dinkleboo
Answer: Hi Gary, I can see you have been speaking with Amanda via email and your order is currently in production. This can take 1-3 working days and you'll be notified via email once it has been dispatched. From this time, it will arrive within 7-10 working days as selected. If you have any further questions, please reach out! Kind regards, Shannan
Answer: Hi Barbara, Unfortunately, we no longer produce our books from Tempe, Arizona. They're now produced from New York or Salt Lake City. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Jenese, I have provided the details below for you. Product Dimensions: - Standard - 20x20cm (8"x8") - Large - 25x25cm (10"x10") The page count range from 18-22 pages. Kind regards, Shannan.
Answer: Hi Niamh, Can you please send through your order number and I can check this for you. Kind regards, Shannan.
Answer: Hi Brid, Once the order is dispatched it should arrive within 5-10 working days. Please allow a few days for production. Kind regards, Shannan.
Answer: Hi Lila, Unfortunately, we don't have the option to alter the border area. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Judy, Have you been able to resolve this issue in the meantime? You will be required to go through one of our promotional links to receive the $11.99 price. If you have any further trouble please contact us directly for assistance. Kind regards, Shannan.
Answer: Hello Hope, We are not aware of any issues currently. Please contact our customer support desk at 1 800 540-5729, email support at [email protected] or utilize our Live Chat function. We will help guide you through the process. Thank you for visiting Dinkleboo and have a wonderful holiday season. Best regards, Mark A.
Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.


Hi Deb!
We are elated you love your personalized story-books! We have released several new stories just in time for Christmas! Please let me me know if you ever need assistance, and we hope you have a fabulous night!
Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html
Kind regards,
Jennifer