Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS
The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!
PERSONALIZATION
Your jewelry is an extension of you - make it as personal as possible.
Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!
LEGACY AND CRAFTMANSHIP
Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...
Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My experience was awesome and the end product was everything that I wished for.
It was an amazing experience. Customer service was exemplary and the ring is absolutely perfect! I could not have found a better one and I shoped seven different brick and mortar stores.
Very Easy to design and superfast shipping. Absolutely beautiful!
I ordered a ring for my girlfriend and the ring turned out beautifully and was delivered on time.
A positive experience all the way around!
The package was sent by USPS at my request to my PO Box post office so I could sign for it as is required. But the mail handler recognized my name and delivered it to my house, signing for it himself! Turns out my partner gave him that authority, but there were a few hours of WT*, but all ended well, and I can't fault the guy for trying to be helpful!
It was easy to order, but hard to decide because of all the options. I ordered a beautiful real ruby and diamond ring for my wife and I am extremely happy with how it came out. I would use and or highly recommend Diamondere for jewelery.
I had never bought jewelry online before, so i was a bit nervous but I had a good experience and the ruby ring is exactly what I wanted and expected. I can't wait to give it to her!
Fairly quick service, was able to change shipping address due to schedule conflict. Would use service again.
Diamondere has fantastic customer service, they emailed me to ensure the engraving I wanted was correct and also the band size. The ring is stunning as well! Me and my fiancé can't wait to wear both of ours and live happily ever after.
From the start I wasn't really sure how to even approach getting a custom piece done. All my questions were quickly answered and I was walked through the process from day one. The people that I was speaking to via email had suggestions and comments about what I could do and what would and wouldn't work in the design. There wasn't a moment were I felt stupid for never doing this before. The price was absolutely worth it and the ring itself feels incredible - it's durable, beautiful and exactly what I created in my head. At the end, the shipping was a little weird and there was a mix up somewhere, but not only was it figured out quickly, without prompt from myself. But I received a slight refund due to it taking a few extra days. Thank you everyone that worked on this project. Thank you for helping my proposal be one step closer to perfect.
So far I haven't seen it, since it is an anniversary gift from my wife, and she hasn't shown it to me yet, but she loves it. Ordering was easy, it came on time, and we are very happy with the experience.
Thank you for making this experience so great for us! My fiance loves it!
It is great. Love it so much for my mither in law. Thanks
Easy site to navigate and ordering process. Nice customer care with checking in and responding to shipping concerns. Good messaging with carrier and shipment details. The product was underwhelming for the price. The information was there when picking out the item but wasn't noticeable and wished that the site would have offered photos to offer a relatable scale (of final size). The end product is pretty but a lot smaller than what I thought I had ordered.
Answer: Yes, they stand by their work as life ng as it is within the 100 days.
Answer: Hello Kelli, Thank you for reaching out to Diamondère, where all your jewelry will be custom-made and handcrafted with the finest natural gemstones. We offer a complimentary certificate of authenticity from GIA if the design has 0.45 pointer diamond or above, else certificate comes from DGLA (DIAMOND & GEM LABORATORIES OF AMERICA). We do not offer appraisal services but most local jewelers can help you with this. I prefer if you use a GIA certified appraiser and usually our gemstone jewelry appraised for a minimum of 120% more than what customers pay us! Please note that we offer complimentary engraving, shipping and a certificate of authenticity from reputed gemological institutes with every order. I look forward to hearing from you. Best, Cherie
Answer: Hi, I have ordered rubies and sapphires from Diamondere and the quality is very good. I have been working with Diana who has taken very good care of me over the last couple of years. I would ask for her when you order from them. I have been extremely happy with the quality and I assure you, I was a skeptic too because I like very good quality jewelry. Diana will walk you through the process and will be in touch with you every step of the way including showing you the stone before they put it in the piece of customized jewelry. I hope you love your emerald as much as I have loved all my pieces of jewelry. The diamonds are wonderful too!
Answer: Asuming they can get the ring correct. I have had to send my stock ring back twice because it lacks any of the intricate detail shown on the site.

