Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of Diamondere

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...


diamondere.com
Founded in 2012
Newark, CA, United States
How would you rate Diamondere?
grey stargrey stargrey stargrey stargrey star

Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

746 reviews

We monitor reviews for authenticity

New Hampshire
3 reviews
0 helpful votes
Follow Jennifer U.
Unfollow Jennifer U.
Share Review
Report Review

Very fast professional,
It needs to be larger so I need to call or figure out how to return to have it resized

Date of experience: November 17, 2024
Georgia
1 review
0 helpful votes
Follow Donald U.
Unfollow Donald U.
Share Review
Report Review

Engagement Ring
November 27, 2024

What an excellent experience, so customer, friendly and focused, and when I receive the ring, it was exactly as I had imagined

Date of experience: November 17, 2024
Texas
1 review
0 helpful votes
Follow Mark W.
Unfollow Mark W.
Share Review
Report Review

Beautiful
November 27, 2024

Beautiful ring and great service. She was pleased and surprised

Date of experience: November 17, 2024
Virginia
1 review
0 helpful votes
Follow William M.
Unfollow William M.
Share Review
Report Review

A
November 27, 2024

Ashhsjfjdbdhsjfjebsjfjsjdbajfkrjevsbdkakfbbejskfbwbskgnwbskfbw bucks fbcja dog s

Date of experience: November 17, 2024
California
1 review
0 helpful votes
Follow Aliaksandr R.
Unfollow Aliaksandr R.
Share Review
Report Review

Braclet
November 27, 2024

I received the order, was pleased with the quality. Now i think about something whit sapphire)

Date of experience: November 17, 2024
Michigan
1 review
0 helpful votes
Follow Jorge N.
Unfollow Jorge N.
Share Review
Report Review

Exceptional
November 26, 2024

I was looking for a push present and I didn't really have anything specific in mind. However, once I came across the butterfly with the ability to customize the gemstones. I knew I had to have it. From the time I purchased it to the time it came in it was less than 10 days and I am very happy with the results. It came in a cool box that I can stash away in my hospital bag. Will most definitely order from them again in the future.

Date of experience: November 16, 2024
Arizona
1 review
0 helpful votes
Follow Jordan A.
Unfollow Jordan A.
Share Review
Report Review

Excellent Quality
November 26, 2024

Very seamless and quick process exceeding my expectations.

Date of experience: November 16, 2024
Wisconsin
1 review
0 helpful votes
Follow Pam N.
Unfollow Pam N.
Share Review
Report Review

Love it!
November 26, 2024

It ws easy and quick - the delivery packaging was amazing!

Date of experience: November 16, 2024
New York
2 reviews
0 helpful votes
Follow TRAVIS D.
Unfollow TRAVIS D.
Share Review
Report Review

Little Black Ring
November 26, 2024

Engagement Ring came around the time it was supposed to. Was tricky trying to time someone being home to sign for the delivery, but was able to get it.

Date of experience: November 16, 2024
Sri Lanka
1 review
0 helpful votes
Follow John I.
Unfollow John I.
Share Review
Report Review

Black gold!
November 25, 2024

The ring I received is exquisite! The diamonds are beautiful and the ring is well crafted.

Date of experience: November 15, 2024
Florida
1 review
0 helpful votes
Follow Linda K.
Unfollow Linda K.
Share Review
Report Review

Awesome service
November 25, 2024

The website is user friendly and was able to customize my husbands ring the way we wanted. Very pleased with the customer service I received and how there was no delay with the delivery along with the quality of your products! Very impressed and will be recommending to my family and friends.

Date of experience: November 15, 2024
Oklahoma
1 review
0 helpful votes
Follow Flint T.
Unfollow Flint T.
Share Review
Report Review

B-E-A utiful
November 25, 2024

I was worried about ordering something like this online but when it came in I was blow away. Beautiful detail and it shines as soon as the light hits it. Worth the money completely and shipping and tracking were amazing. I highly recommend.

Date of experience: November 15, 2024
California
1 review
0 helpful votes
Follow Brian A.
Unfollow Brian A.
Share Review
Report Review

Excellent
November 25, 2024

Excellent service thank you very much for your quick delivery

Date of experience: November 15, 2024
Illinois
1 review
0 helpful votes
Follow Ummae U.
Unfollow Ummae U.
Share Review
Report Review

Great product
November 25, 2024

Loved the packaging and the ring looked even better in person!

Date of experience: November 15, 2024
West Virginia
1 review
0 helpful votes
Follow Haylea U.
Unfollow Haylea U.
Share Review
Report Review

Beautiful
November 25, 2024

It is so Beautiful, so excited to give it to him. I would definitely use them again.

Date of experience: November 15, 2024
California
1 review
0 helpful votes
Follow Charles J.
Unfollow Charles J.
Share Review
Report Review

Awsome
November 25, 2024

Beautiful craftsmanship. Great experience. Quick delivery

Date of experience: November 15, 2024
Pennsylvania
1 review
0 helpful votes
Follow Derek K.
Unfollow Derek K.
Share Review
Report Review

Awesome
November 25, 2024

Great. Thanks for making it possible that I didn't have to sign for it. It worked out great. Received last week. You guys did awesome.

Date of experience: November 15, 2024
Indiana
1 review
0 helpful votes
Follow Jonathan X.
Unfollow Jonathan X.
Share Review
Report Review

Beautiful
November 24, 2024

It is elegant and stunning. I am impress with the craftmanship.

Date of experience: November 14, 2024
Washington
1 review
0 helpful votes
Follow Chanele N.
Unfollow Chanele N.
Share Review
Report Review

Gorgeous and delivered ontime!
November 23, 2024

This is exactly what my husband wanted, we planned our wedding in a short amount of time and I ordered this 2 weeks before the wedding. They communicated the entire time and make sure I didn't want/need anything extra and pushed to make sure this was delivered on time. It actually showed up 3 day earlier then expected!

Date of experience: November 13, 2024
Wisconsin
1 review
0 helpful votes
Follow Kathleen S.
Unfollow Kathleen S.
Share Review
Report Review

Engagement set
November 23, 2024

Beautiful rings, diamond so sparkly! Just as described!

Date of experience: November 12, 2024