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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...


diamondere.com
Founded in 2012
Newark, CA, United States
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Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

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746 reviews

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Ohio
1 review
0 helpful votes
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Stunning rings for our wedding
December 31, 2024

My fiance and I ordered custom wedding bands for our upcoming wedding. The process was easy, communication was fantastic, and the rings arrived right on time and were just gorgeous.

Date of experience: December 21, 2024
Arizona
1 review
0 helpful votes
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Quick and easy.
December 31, 2024

The order arrived on time and was a easy process. Package came in very secured and thorough.

Date of experience: December 21, 2024
Oklahoma
1 review
0 helpful votes
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Beautiful jewelry
December 31, 2024

The customer service was top notch and the jewelry is beautiful!

Date of experience: December 21, 2024
Washington
1 review
0 helpful votes
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Beautiful product and service
December 31, 2024

Purchasing was easy. Follow up email concerning the details of the order was incredibly thoughtful. Jewelery was beautiful. Very satisfied.

Date of experience: December 20, 2024
Macao
1 review
1 helpful vote
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Ring
December 31, 2024

Customer service is subpar. Ring is beautiful. That is all I have to say but it's making me type 50.

Date of experience: December 20, 2024
California
1 review
0 helpful votes
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Great looking ring
December 31, 2024

After having some issues with the website I finally ordered and it is a Great looking ring.

Date of experience: December 20, 2024
New Jersey
1 review
0 helpful votes
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Jewelry delivery
December 30, 2024

Came later than expected.but all is good will not see ring until Christmas day looking forward to it

Date of experience: December 20, 2024
New Jersey
3 reviews
1 helpful vote
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Beautiful Ring
December 30, 2024

The Ring is perfect... the delivery was not fun stayed home 3days as i kept getting false notice it was being delivered each time. A bit more coordination must happen with Dianondere and UPS

Date of experience: December 20, 2024
Hawaii
1 review
0 helpful votes
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Already looking at my next purchase
December 30, 2024

People immediately comment on my new signet ring. The design of the band that allows more light through the stone is ingenious. The quality of the stone and the careful craftsmanship of the setting make this subtle design perfect for an every day ring.

Date of experience: December 20, 2024
Washington
1 review
0 helpful votes
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Beautiful sapphire ring
December 30, 2024

Excellent service and the ring is beautiful. I would recommend buying from Diamondere if you do not have a local jeweler.

Date of experience: December 20, 2024
California
1 review
0 helpful votes
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First time buyer
December 30, 2024

I ordered a ring for my gf and it showed up when it was supposed to and exactly as ordered. Great product and interaction

Date of experience: December 20, 2024
California
1 review
0 helpful votes
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Wife is very happy!
December 30, 2024

Total time was so far from order to delivery. Ring is beautiful and well made, the white topaz was cut wonderfully, and most importantly she loved it. The presentation boxes were well made and felt great opening and closing. The matching earrings were a huge plus and I highly recommend them!

Date of experience: December 20, 2024
Maryland
1 review
0 helpful votes
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Beautiful jewelry; wonderful service
December 30, 2024

The ring was even more beautiful 'in person' than the pictures! And I loved that I could check the status of it's production all along the way.

Date of experience: December 20, 2024
Kentucky
1 review
0 helpful votes
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As soon as I placed the order I was contacted about my piece. I was offered different options and was made aware of every step of the process. My piece is absolutely gorgeous! It is my most favorite necklace yet. I cannot say enough good things about this company (customer service) and my piece of jewelry. It is a one of a kind piece for sure.

Date of experience: December 20, 2024
New York
1 review
0 helpful votes
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Wedding Ring
December 30, 2024

I really enjoyed all aspects of my experience buying. I was very skeptical about buying jewelry online but Diamondere handled everything with so much class.

Date of experience: December 20, 2024
District of Columbia
1 review
0 helpful votes
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Order Received!
December 30, 2024

Easy ordering process, consistent updates through multi step deliver process, quality customer service. My wife loves her gift!

Date of experience: December 20, 2024
Pennsylvania
1 review
0 helpful votes
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Great product, just late
December 30, 2024

Great customer service, got back to me in a timely manner for each email. Only thing is my ring was delayed two weeks from the initial date and I wasn't given notice till I reached out on the initial delivery date.

Date of experience: December 20, 2024
California
1 review
0 helpful votes
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So beautiful!
December 30, 2024

I love it so much! It's so pretty and fits perfectly!

Date of experience: December 19, 2024
Colorado
1 review
0 helpful votes
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Exactly as shown
December 30, 2024

Great quality product on time shipment stones look amazing really enjoying my products

Date of experience: December 19, 2024
Hawaii
1 review
0 helpful votes
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Necklace
December 29, 2024

Beautiful piece and I can't wait to gift it to my girl! Much appreciated and thank you team!

Date of experience: December 19, 2024