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SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS
The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!
PERSONALIZATION
Your jewelry is an extension of you - make it as personal as possible.
Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!
LEGACY AND CRAFTMANSHIP
Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...
Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.
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My fiance and I ordered custom wedding bands for our upcoming wedding. The process was easy, communication was fantastic, and the rings arrived right on time and were just gorgeous.
The order arrived on time and was a easy process. Package came in very secured and thorough.
The customer service was top notch and the jewelry is beautiful!
Purchasing was easy. Follow up email concerning the details of the order was incredibly thoughtful. Jewelery was beautiful. Very satisfied.
Customer service is subpar. Ring is beautiful. That is all I have to say but it's making me type 50.
After having some issues with the website I finally ordered and it is a Great looking ring.
Came later than expected.but all is good will not see ring until Christmas day looking forward to it
The Ring is perfect... the delivery was not fun stayed home 3days as i kept getting false notice it was being delivered each time. A bit more coordination must happen with Dianondere and UPS
People immediately comment on my new signet ring. The design of the band that allows more light through the stone is ingenious. The quality of the stone and the careful craftsmanship of the setting make this subtle design perfect for an every day ring.
Excellent service and the ring is beautiful. I would recommend buying from Diamondere if you do not have a local jeweler.
I ordered a ring for my gf and it showed up when it was supposed to and exactly as ordered. Great product and interaction
Total time was so far from order to delivery. Ring is beautiful and well made, the white topaz was cut wonderfully, and most importantly she loved it. The presentation boxes were well made and felt great opening and closing. The matching earrings were a huge plus and I highly recommend them!
The ring was even more beautiful 'in person' than the pictures! And I loved that I could check the status of it's production all along the way.
As soon as I placed the order I was contacted about my piece. I was offered different options and was made aware of every step of the process. My piece is absolutely gorgeous! It is my most favorite necklace yet. I cannot say enough good things about this company (customer service) and my piece of jewelry. It is a one of a kind piece for sure.
I really enjoyed all aspects of my experience buying. I was very skeptical about buying jewelry online but Diamondere handled everything with so much class.
Easy ordering process, consistent updates through multi step deliver process, quality customer service. My wife loves her gift!
Great customer service, got back to me in a timely manner for each email. Only thing is my ring was delayed two weeks from the initial date and I wasn't given notice till I reached out on the initial delivery date.
I love it so much! It's so pretty and fits perfectly!
Great quality product on time shipment stones look amazing really enjoying my products
Beautiful piece and I can't wait to gift it to my girl! Much appreciated and thank you team!
Answer: Yes, they stand by their work as life ng as it is within the 100 days.
Answer: Hello Kelli, Thank you for reaching out to Diamondère, where all your jewelry will be custom-made and handcrafted with the finest natural gemstones. We offer a complimentary certificate of authenticity from GIA if the design has 0.45 pointer diamond or above, else certificate comes from DGLA (DIAMOND & GEM LABORATORIES OF AMERICA). We do not offer appraisal services but most local jewelers can help you with this. I prefer if you use a GIA certified appraiser and usually our gemstone jewelry appraised for a minimum of 120% more than what customers pay us! Please note that we offer complimentary engraving, shipping and a certificate of authenticity from reputed gemological institutes with every order. I look forward to hearing from you. Best, Cherie
Answer: Hi, I have ordered rubies and sapphires from Diamondere and the quality is very good. I have been working with Diana who has taken very good care of me over the last couple of years. I would ask for her when you order from them. I have been extremely happy with the quality and I assure you, I was a skeptic too because I like very good quality jewelry. Diana will walk you through the process and will be in touch with you every step of the way including showing you the stone before they put it in the piece of customized jewelry. I hope you love your emerald as much as I have loved all my pieces of jewelry. The diamonds are wonderful too!
Answer: Asuming they can get the ring correct. I have had to send my stock ring back twice because it lacks any of the intricate detail shown on the site.

