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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...


diamondere.com
Founded in 2012
Newark, CA, United States
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Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

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746 reviews

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Florida
1 review
0 helpful votes
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A Gift for her
March 13, 2025

The person that the gift was for birthday was earlier in the month.Valentines day was the 14th,so I wanted to get them something special.

Date of experience: March 3, 2025
North Carolina
1 review
0 helpful votes
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Excellent
March 13, 2025

I ordered a new wedding band for my husband. The ring was very beautiful, high quality and perfect. We will definitely be ordering more jewelry from Diamondere!

Date of experience: March 3, 2025
GB
1 review
0 helpful votes
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Quality is in the detail
March 13, 2025

The main issue was that despite a delay to my order which was explained to be a quality issue, when my ring arrived it was slightly malformed inside across the engraving and the engraving itself wasn't properly aligned.

As an international customer not based in the USA I would be required to cover postage to return it for correction and effectively pay more for their production error. It was for a special occasion so I also didn't feel I had sufficient time to go through a return and re order process safely.

So when I requested what could be done instead it was suggested I could get it smoothed and re-engraved at a local jewellers and they would cover cost up to 65USD, which seems fair.

All my interactions were pleasant and communication was great, but it didn't unfortunately create a piece which I could live with without getting it corrected myself.

With a piece of jewellery, such as an engraved ring, I don't think that perfection is too much to ask, and when there's a delay due to quality anyway you really do then expect perfection. I didn't receive perfection and had to finish off the job for myself.

I do not know whether a company based in the USA and producing their jewellery in Thailand has adequate oversight of customised jewellery (even if the customisation is simply an engraving) but for items as precious as these I guess I just expected better.

It's a shame as I say, as the people I interacted with were lovely, but unfortunately their loveliness didn't produce a properly finished ring for me.

Date of experience: February 21, 2025
California
1 review
0 helpful votes
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Wonderful
March 12, 2025

Shopping for a ring with diamondere was easy and wonderful. They kept me updated with the process, and when my ring arrived it was beautiful.

Date of experience: March 1, 2025
Georgia
1 review
0 helpful votes
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Good
March 12, 2025

Experience was good, quick and easy. Very to the point

Date of experience: March 1, 2025
California
1 review
0 helpful votes
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I ordered an engagement ring for my girlfriend to propose to her on her birthday. Although the ring ended up showing up late, Diamondere made up for it by sending me a free pair of diamond earrings! My girlfriend loved the actual ring when it showed up and I would recommend this company to anyone.

Date of experience: March 1, 2025
Texas
1 review
0 helpful votes
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Quality Service
March 11, 2025

Was an easy to select and order the ring / wedding band combo.

Date of experience: March 1, 2025
Washington
1 review
0 helpful votes
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Good design and quality
March 11, 2025

I like my order ring and it look like they do nicely.Thank you

Date of experience: March 1, 2025
New York
1 review
0 helpful votes
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Expectations not met
March 11, 2025

I ordered a man's ring. The ad photo was very awesome. However, when I received the actual ring the accent stones were not as pictured. I was very disappointed.

Date of experience: March 1, 2025
California
1 review
0 helpful votes
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Great Service
March 11, 2025

Diamondere was communicative throughout and the ring is exactly what we wanted.

Date of experience: March 1, 2025
Washington
1 review
0 helpful votes
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Looks great
March 11, 2025

The ring came and looks amazing, I don't like being "forced" to leave a review to confirm delivery happened.

Date of experience: March 1, 2025
Florida
2 reviews
0 helpful votes
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Beautiful!
March 11, 2025

I love my ring! Next time I'll get the bigger pearl! It's gorgeous 😍

Date of experience: March 1, 2025
California
1 review
0 helpful votes
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Wife is happy, I'm happy.
March 11, 2025

Very easy to use the website! And it got here earlier than previously expected! My wife was super happy and it looks great on her!

Date of experience: February 13, 2025
Florida
1 review
0 helpful votes
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100% Recommend
March 11, 2025

I order the Easton ring in gold, with a citrine gem and an engraving, I received it in a beautiful box well protected. The ring was as pictured. The service was great you get in immediate contact with representatives that will respond any questions or concerns as soon as possible. They are very professional and kind. The only inconvenience I experienced was during the checkout process but after a few try's it went through. It did throw me off but the rest of the experience was great. He had the sweetest reaction when he saw the ring, The best purchase ever.

Date of experience: February 28, 2025
Minnesota
2 reviews
0 helpful votes
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Pretty ring...
March 10, 2025

And ring was very different in person than it was in the website...scale and proportion were much different than expected and the pictures were very deceiving. Also, struggled to get order shipped and I barely made my timeline.

Date of experience: February 19, 2025
Arizona
1 review
0 helpful votes
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Pink Quartz Necklace
March 10, 2025

Good service - nice necklace. I wish the pink quartz was a little deeper in color but overall it is a very nice necklace.

Date of experience: February 28, 2025
Idaho
1 review
0 helpful votes
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Absolutely a pleasure
March 10, 2025

I ordered my engagement and wedding band here. The quality and customer service exceeded my expectations. I was able to get a ring that meant something to my fiancé and I. Truly a pleasure. I would recommend them if you are looking for a personal experience. 5 stars!

Date of experience: February 28, 2025
South Carolina
1 review
0 helpful votes
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Ring
March 10, 2025

My experience with this company was very good. They fulfilled my order as I expected and I was. I got it in a very reasonable amount of time. Thank you.

Date of experience: February 28, 2025
Australia
1 review
0 helpful votes
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Absolutely stunning!
March 10, 2025

Beautiful Ring, flawless, definitely did a fantastic job at creating and making the ring.

Date of experience: February 27, 2025
Ohio
1 review
0 helpful votes
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Amazing
March 9, 2025

Customer service is outstanding! There was a slight delay for shipment of my ring cut Diamondere were in contantly communication on any updates.

Date of experience: February 27, 2025