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SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS
The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!
PERSONALIZATION
Your jewelry is an extension of you - make it as personal as possible.
Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!
LEGACY AND CRAFTMANSHIP
Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...
Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.
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My partner and I ordered matching rings with sapphires set in platinum. The rings are beautiful.
The people that I bought the ring from were very kind. I had trouble making up my mind. One. The garnet was a little bit dark and I couldn't find the peridot write off very small. I'm still thinking about the large peridot and small garnet ring
My wife's ring is beautiful, she wears it everyday now.
Without going on too long, My husband and I have been together 15 1/2 years, engaged for most of it, until we finally Married on November 1st 2024. We have had more than our fair share of challenges, so when we decided to get married finally ( I am 55 years old) we wanted the perfect rings for me to wear the rest of my life. I wanted vintage and stumbled across Diamondere on Facebook of all places. I chose the Larkspur design for my main ring, but when it came to the wedding bands, while they had some great design choices - they weren't quite right for me. Meghan and her team after dozens of emails and my design ideas finally came up with the PERFECT design to compliment the absolutely beautiful Lakspur Ring! It took us almost 3 months, but their patience and artistry were nothing short of perfection! I wept when my two fully Custom wedding bands arrived. If you are looking for a one of kind piece of jewelry that is individually crafted meticulously with the best customer service, Diamondere is the place to go! You will not regret it! They are kind, curious and will not rest until you have exactly what you want - and no upcharge for my original pieces of which we went through several revamps. I now proudly wear the most beautiful piece of jewelry that I will probably ever own and it was an amazing experience from beginning to end! Thank you Meghan, and the team at Diamondere for your dedication and craftsmanship!
I am 55 and the rings I wanted for my marriage (which my Husband and I waited 15+ years to marry) needed to be something extraordinary. I prefer vintage and Diamondere had the perfect selection. I had never ordered jewelry online, so I had so many questions. The people I dealt with were kind, curtious and knowledgeable, however they would only communicate through email or text. This was a huge purchase for us, and things would have gone much quicker had I been able to speak to someone. Each question or exchange took anywhere from 24-48 hours to receive, and even then they would miss details that I had taken the time to write out to be sure they were exact and informative. I received my purchase ( that had to be signed for) with no update regarding the delivery - this was promised at the time of purchase - thank goodness I was home. I am not happy with part of my ring set and informed them of it - this took 3 days for a response - however - they did send me a label to return and are going to make me something more suitable. So customer service is good but delayed. The jewelery itself is beautiful and their willingness to accommodate my requests is wonderful - just wish someone would pick up the phone and speak with me - it would simplify the process and I would feel more comfortable about the whole process.
I am so pleased with my ring. The amethyst gemstone is absolutely beautiful! And customer service was a pleasure to work with. I made a few changes to my original order and they were so accommodating in assisting me in getting what I wanted. I highly recommend Diamondere!
Amazing customer support and transparency throughout the process.
My ring is beautiful, well made, and glorious! Highly recommend!
I was so easy for me to navigate the website and select what I thought she would prefer and she loved it. The # options were way beyond what I thought I'd find and the price was right.
The necklace is beautiful and arrived ahead of schedule. Also, I originally ordered it with a standard sapphire, but decided that with the black gold, a Ceylon sapphire would look better. I was able to exchange it easily and they were great about communicating through the whole process.
Beautiful set, love my rings! Picking out and designing the rings was the best part. Truly customizable. I will use them for all my future fine jewelery needs
Though the package got delayed, it was nice receiving email updates consistently throughout the process
I offered this gift to be something I gave my daughter on her birthday and didn't receive it until 2 weeks after the time it said it would be done and they thought by giving me 50 bucks worth of free lab grown solitaires it would make up for it.
I ordered an engagement ring and it is beautiful. They notified me with each step of the process. My fiance is so happy with it. Cant wait to order the band to match.
Very happy with this purchase, well done! I got my wife a black onyx gold ring and it's beautifully crafted, arrived on time.
These guys are the best. They kept me informed all the way thru the process. I'm very satisfied with the product. Very good quality and craftsmanship.
THey created and delivered my requested items without a hitch.
The person that the gift was for birthday was earlier in the month.Valentines day was the 14th,so I wanted to get them something special.
Answer: Yes, they stand by their work as life ng as it is within the 100 days.
Answer: Hello Kelli, Thank you for reaching out to Diamondère, where all your jewelry will be custom-made and handcrafted with the finest natural gemstones. We offer a complimentary certificate of authenticity from GIA if the design has 0.45 pointer diamond or above, else certificate comes from DGLA (DIAMOND & GEM LABORATORIES OF AMERICA). We do not offer appraisal services but most local jewelers can help you with this. I prefer if you use a GIA certified appraiser and usually our gemstone jewelry appraised for a minimum of 120% more than what customers pay us! Please note that we offer complimentary engraving, shipping and a certificate of authenticity from reputed gemological institutes with every order. I look forward to hearing from you. Best, Cherie
Answer: Hi, I have ordered rubies and sapphires from Diamondere and the quality is very good. I have been working with Diana who has taken very good care of me over the last couple of years. I would ask for her when you order from them. I have been extremely happy with the quality and I assure you, I was a skeptic too because I like very good quality jewelry. Diana will walk you through the process and will be in touch with you every step of the way including showing you the stone before they put it in the piece of customized jewelry. I hope you love your emerald as much as I have loved all my pieces of jewelry. The diamonds are wonderful too!
Answer: Asuming they can get the ring correct. I have had to send my stock ring back twice because it lacks any of the intricate detail shown on the site.

