Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of Diamondere

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...


diamondere.com
Founded in 2012
Newark, CA, United States
How would you rate Diamondere?
grey stargrey stargrey stargrey stargrey star

Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

746 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Kevin E.
Unfollow Kevin E.
Share Review
Report Review

Ring Purchase
May 2, 2025

The communication with Cherie about customization on the ring, the purchase experience, and the ring itself were and are all fantastic

Date of experience: April 22, 2025
Maryland
1 review
0 helpful votes
Follow Devin H.
Unfollow Devin H.
Share Review
Report Review

Excellence at its finest
May 2, 2025

Everything about my experience with Diamondère was smooth and easy. Highly recommend! 10 out of 10! I'll be getting more jewelry from them.

Date of experience: April 22, 2025
Pennsylvania
1 review
0 helpful votes
Follow Matthew S.
Unfollow Matthew S.
Share Review
Report Review

My Review of Diamondere
May 1, 2025

Customization options are quite impressive. The recipient of the piece was highly pleased. The rest of this verbiage is to meet the annoying minimum 100 character requirement.

Date of experience: April 17, 2025
California
1 review
0 helpful votes
Follow Jerry Z.
Unfollow Jerry Z.
Share Review
Report Review

Ruby earrings
May 1, 2025

It was a very positive experience buying ruby earrings for my wife. The process was very easy and convenient, and the appearance and quality of the jewelry exceptional.

Date of experience: April 21, 2025
Georgia
1 review
0 helpful votes
Follow Colton L.
Unfollow Colton L.
Share Review
Report Review

Service was great, and communication with the customer was frequent and beneficial. The ring is fantastic, and my fiancé is very happy with it.

Date of experience: April 21, 2025
Idaho
1 review
0 helpful votes
Follow Stacey D.
Unfollow Stacey D.
Share Review
Report Review

Beautiful jewelry
May 1, 2025

The ring I received from you guys has brought so much joy and beauty to my special lady and I. It is an absolute georgous piece of jewelry. Thank you and job well done.

Date of experience: April 21, 2025
Georgia
1 review
0 helpful votes
Follow Jordan T.
Unfollow Jordan T.
Share Review
Report Review

Perfect ring!
May 1, 2025

We love my husbands ring! Our experience has been extremely easy and we will use Diamondere again! The price was very reasonable as well.

Date of experience: April 21, 2025
California
1 review
0 helpful votes
Follow Dacia B.
Unfollow Dacia B.
Share Review
Report Review

Beautiful!
April 29, 2025

Quality is beautiful. Excellent communication. Can't wait to give it to my son for graduation. Much nicer than the options through the school.

Date of experience: April 19, 2025
South Carolina
1 review
0 helpful votes
Follow Dawson S.
Unfollow Dawson S.
Share Review
Report Review

Ring Order
April 29, 2025

I had issues with UPS, but everything related to Diamondere was easy and quick
It looks great, a lot better than i was expecting

Date of experience: April 19, 2025
Texas
1 review
0 helpful votes
Follow Brent L.
Unfollow Brent L.
Share Review
Report Review

Review of Annika
April 29, 2025

The ring was PERFECT! Thank you, Diamondere - my fiancé and I are so pleased. The diamonds were beautiful and the ring fit her finger perfectly.

Date of experience: April 19, 2025
Florida
1 review
0 helpful votes
Follow Murat V.
Unfollow Murat V.
Share Review
Report Review

Lan created Emerald Ring
April 29, 2025

Excellent quality and outstanding service. Highly recommend Diamondere. They made buying jewelry online so easy and reliable.

Date of experience: April 19, 2025
California
1 review
0 helpful votes
Follow Jamie A.
Unfollow Jamie A.
Share Review
Report Review

Great Experience So Far
April 29, 2025

I appreciate the willingness for the team to work with you to get things right. I've not yet gifted the ring I purchased, so I potentially could have more back and forth, but I'm happy how it turned out!

Date of experience: April 19, 2025
Oregon
1 review
0 helpful votes
Follow Julie M.
Unfollow Julie M.
Share Review
Report Review

5 Star ring, 5 Star service!
April 29, 2025

My ring is beautiful and is exactly what I ordered. It sparkles with the natural stone and gold. I love it!
Diamonderes service has been excellent. They care that you are happy with your purchase. They are a family owned business and make you feel apart. Thank you Diamondere for making my experience a pleasant one!

Date of experience: April 19, 2025
Pennsylvania
1 review
0 helpful votes
Follow Kelly A.
Unfollow Kelly A.
Share Review
Report Review

Good. Good. Goood.
April 28, 2025

Nice. Not writing anymore Most you will get out me. Don't like doing these things but need 100 characters

Date of experience: April 18, 2025
Virginia
1 review
0 helpful votes
Follow H L.
Unfollow H L.
Share Review
Report Review

Diamondere cares
April 28, 2025

Diamondere delivered the ring on time. The customer service is responsive and fast. This is my second purchase with them. They followed up while waiting for the jewelry not only about the status,
Of the ring itself, but about the delivery day.

Date of experience: April 18, 2025
Wisconsin
1 review
0 helpful votes
Follow Benjamin C.
Unfollow Benjamin C.
Share Review
Report Review

Beautiful ring
April 28, 2025

I ordered the Edda ring in black gold. It's beautiful. I absolutely love this ring. It came quick and the stone is beautiful.

Date of experience: April 18, 2025
Colorado
1 review
0 helpful votes
Follow Jennifer W.
Unfollow Jennifer W.
Share Review
Report Review

Beautiful Ring
April 28, 2025

The ring came as promised and was beautiful. The customer service along the way with updates has been great. No notes!

Date of experience: April 18, 2025
New York
1 review
0 helpful votes
Follow Meghan B.
Unfollow Meghan B.
Share Review
Report Review

Just stunning
April 28, 2025

The ring is even more beautiful in person. My fiance and I both love it. We may need to have the size adjusted, which I am concerned about because no directions came in the box for returns/resizing, etc

Date of experience: April 18, 2025
New York
1 review
0 helpful votes
Follow SUSAN G.
Unfollow SUSAN G.
Share Review
Report Review

Beautiful ring!
April 27, 2025

Very easy to customize and finance. A bespoke experience! The ring was even more lovely than pictured.

Date of experience: April 17, 2025
Texas
1 review
0 helpful votes
Follow Steven C.
Unfollow Steven C.
Share Review
Report Review

Excellent Company
April 27, 2025

Had a great experience and received a gorgeous ring at a great value. The customer service it top-notch with excellent communication.

Date of experience: April 17, 2025