Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of Diamondere

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...


diamondere.com
Founded in 2012
Newark, CA, United States
How would you rate Diamondere?
grey stargrey stargrey stargrey stargrey star

Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

746 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Deborah J.
Unfollow Deborah J.
Share Review
Report Review

Love my ring
May 12, 2025

I received my ring, and I'm just absolutey delighted! It's gorgeous! I do think it needs to be sized up a half size - my fault. Can you help?

Date of experience: May 2, 2025
Illinois
1 review
0 helpful votes
Follow Ryan C.
Unfollow Ryan C.
Share Review
Report Review

Ring upgrade
May 12, 2025

I upgraded my wife's engagement and wedding ring after 18 years. The ring we received was absolutely beautiful and the fit was spot on. The delivery was delayed and that's the only reason it isn't a 5 star review.

Date of experience: May 2, 2025
California
1 review
0 helpful votes
Follow TAYLOR C.
Unfollow TAYLOR C.
Share Review
Report Review

Wedding ring
May 12, 2025

The experience was stellar as always and loved the finished piece.

Date of experience: May 2, 2025
Maine
1 review
0 helpful votes
Follow Raymond M.
Unfollow Raymond M.
Share Review
Report Review

Beautiful thank you
May 12, 2025

My wife loved the ring. Our 20th wedding anniversary. "…………………………………………………………………."………………………………………………."……………………………………

Date of experience: May 2, 2025
Georgia
1 review
0 helpful votes
Follow brandon s.
Unfollow brandon s.
Share Review
Report Review

Delayed Delivery!
May 11, 2025

I purchased 2 rings at 2 different times both rings were extremely delayed! One was for planned engagement on cruise second was wedding band for wedding.

Date of experience: May 1, 2025
Florida
1 review
0 helpful votes
Follow Justin B.
Unfollow Justin B.
Share Review
Report Review

Beautiful Men's Ring
May 11, 2025

Great product, totally worth the price. I bought the OTTO line and it is stunning. The garnets are beautiful. Thank you and will definitely order from you again in the future!

Date of experience: May 1, 2025
New York
1 review
0 helpful votes
Follow Youngeun K.
Unfollow Youngeun K.
Share Review
Report Review

Good and fast
May 11, 2025

Seamless, personalized experience that empowers and supports every step of the customer journey. Fast, reliable, and designed to reduce friction and elevate diamond outcomes.

Date of experience: May 1, 2025
New York
1 review
0 helpful votes
Follow Brian G.
Unfollow Brian G.
Share Review
Report Review

Great gift
May 11, 2025

This was a great gift. The ability to be able to choose stones in their favorite colors was what made me buy these earrings.

Date of experience: May 1, 2025
Pennsylvania
1 review
0 helpful votes
Follow Jeffrey M.
Unfollow Jeffrey M.
Share Review
Report Review

Good service
May 11, 2025

Good service, decent prices, great communication, friendly staff, quick shipping, easily customizable order, all around good experience.

Date of experience: May 1, 2025
California
1 review
0 helpful votes
Follow Dante D.
Unfollow Dante D.
Share Review
Report Review

...
May 11, 2025

...

Date of experience: May 1, 2025
Tennessee
1 review
0 helpful votes
Follow Courtney P.
Unfollow Courtney P.
Share Review
Report Review

Citrine and emerald solace ring
May 10, 2025

The ring is BEAUTIFUL. I would definitely buy from here again. The only issue I had was that whoever delivered it did not require a signature so it sat in the open for most of the day. But luckily I received it and could not be more pleased with it.

Date of experience: April 30, 2025
Florida
1 review
0 helpful votes
Follow James W.
Unfollow James W.
Share Review
Report Review

Very responsive with requests
May 10, 2025

Thank you for the experience provided despite a delay in delivery very professional will order from again.

Date of experience: April 30, 2025
Florida
1 review
0 helpful votes
Follow Taylor D.
Unfollow Taylor D.
Share Review
Report Review

Gorgeous Ring!
May 10, 2025

I had ordered my fiancé's wedding ring from here and it's fabulous. Clear stones, beautiful white gold and an overall shine that is just dazzling. Would definitely order again.

Date of experience: April 30, 2025
New York
1 review
0 helpful votes
Follow Everett K.
Unfollow Everett K.
Share Review
Report Review

London Blue Topaz Ring
May 10, 2025

The ring was phenomenal; good quality for a good price and my fiance loved it during the proposal. I was expecting a sign delivery dropoff but the ring arrived with little fanfare stuck in my side door.

Date of experience: April 30, 2025
Texas
1 review
0 helpful votes
Follow Stephanie M.
Unfollow Stephanie M.
Share Review
Report Review

Engagement Ring Perfection
May 10, 2025

Experience with diamondere has been amazing. Quality great. Arrived early. Looks beautiful. Exactly what I wanted. Customer service thorough. Already have friends looking at diamondere based off my ring quality.

Date of experience: April 30, 2025
Florida
1 review
0 helpful votes
Follow David G.
Unfollow David G.
Share Review
Report Review

I purchased a ring for an engagement proposal. The ring was around 800 dollars. It has a black coating on it because that's what she was set on. She has worn the ring for a total of four days and the coating is already looking pretty rough. It's worn under the finger already and has chipped in 2 other spots. She is a secretary so it's not she's rough on her hands by any means. So again just kind of disappointed for the money spend. I do understand there is a warning for the coated rings. But again it's only been 4 days since it's been on her finger.

Date of experience: April 29, 2025
South Carolina
1 review
0 helpful votes
Follow Matthew H.
Unfollow Matthew H.
Share Review
Report Review

Engagement ring was perfect
May 9, 2025

They were very attentive and helpful. The ring came and was perfect. What was in the pictures on the site is what showed up. Very happy with my rings I ordered.

Date of experience: April 21, 2025
Georgia
1 review
0 helpful votes
Follow Jamile V.
Unfollow Jamile V.
Share Review
Report Review

Great 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Date of experience: April 28, 2025
Texas
1 review
0 helpful votes
Follow Eithan E.
Unfollow Eithan E.
Share Review
Report Review

Great service
May 8, 2025

Was provided with great service with the entire process of making my order to shipping and receiving my order

Date of experience: April 28, 2025
Washington
1 review
0 helpful votes
Follow Kyle P.
Unfollow Kyle P.
Share Review
Report Review

Awesome ring
May 6, 2025

Now fiance loved it. Awesome to design. Reached out after purchasing to advise of certain things and give updates with shipping. Fantastic would recommend

Date of experience: April 26, 2025