On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS
The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!
PERSONALIZATION
Your jewelry is an extension of you - make it as personal as possible.
Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!
LEGACY AND CRAFTMANSHIP
Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...
Diamondere Reviews Summary
Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
She said yes! Although it wasn't because of the ring, I still made sure to get the one that's perfect for her and this company pulled it off.
There were some delays but the people in this company were very accommodating and I had an overall good experience. The ring is also beautiful and turned out quite nice!
I thought the shopping experience was excellent, customer service was great! The Black Gold ring is stunning and unique! The Amethyst compliments the Black Gold very well!
Outside of shipping delays which was no fault of diamondere. The experience I had was easy. Their communication made me feel like a brick and mortar customer.and I was their only customer. Pretty Impressive.
My girlfriend now my fiance was so happy with every aspect of the Ring you helped design for me I couldn't be happier and neither could she
No complaints about the ring but I was unhappy with the delivery information. The ring shipped from Thailand, and while I did not have to pay any import duties I had no indication of that on the website. The estimated delivery date also changed multiple times before it shipped, which made planning very stressful.
Once I customized the jewelry, the communication from customer service started right away. They kept me in the loop every step of the way and really made me feel as though they wanted to make this a special memory. Once we received the jewelry, we were very impressed. It was beautiful and my wife loved it.
Ordering my engagement ring from Diamondere was one of the best decisions I've ever made. From start to finish, the entire process was seamless, stress-free, and exceeded every expectation. The website was easy to navigate, with a wide selection of stunning designs. I appreciated the detailed descriptions, clear photos, and customization options that made it easy to choose the perfect ring. Communication from the Diamondere team was excellent—they kept me updated every step of the way, which gave me total peace of mind. What impressed me most was the speed and reliability of their delivery. My ring arrived on time and well before my planned engagement trip to Bali, Indonesia. This meant everything to me because I wanted to propose during our vacation, and having the ring securely in hand ahead of schedule made the experience stress-free. When the ring arrived, it was even more breathtaking in person than the photos online. The craftsmanship, brilliance of the ring, and attention to detail were beyond flawless. My fiancée was absolutely blown away, and the ring made our Bali engagement unforgettable. I highly recommend Diamondere to anyone looking for a high-quality engagement or wedding ring. They combine outstanding jewelry, professional service, and reliable delivery that you can trust for one of the most important moments in your life.
The company was so thorough with keeping me up to date with my order. It was helping put my mind at ease purchasing such a nice piece of jewelry.
The process is easy and the prices are reasonable. I ordered the ring for my engagement and I'm sure she'll be happy with the quality and design. It's elegant, bright, and beautiful.
We had bought a ring which she ended up not being 100% satisfied with and they completely redone it for her. I would highly recommend this company as they do stand behind their product.
I researched many jewelers, even went to big name stores like Zales and Kay but I always went back to the Diamondère website and continued to look and make mock ups of rings I thought my girl would like…and after much time had to get one that I just couldn't pass up. Highly recommend this jeweler
I purchased a man's sapphire ring and I can truthfully say it is just stunning. It has exceeded my expectations. The company was continually in touch with me from my order to my receiving the item. It went very smoothly and I am absolutely satisfied. They are a top-notch company.
Beautiful ring, excellent craftsmanship. If possible get sized before ordering. Takes a few weeks to arrive, plan accordingly. I plan on getting our wedding rings from here also, I would definitely recommend them.
Quality seems great, very beautiful ring. The only issue i really had was the inconsistent delivery dates. Everyday for a week it said to be delivered. If your wanting to surprise your soon to be. Then it would be great to know when your package is to be delivered.this way you can get it before they do by accident. Aside from this, so far it's great.
After having an issue with my original order I reached out to customer service. They were very helpful and I was able to exchange my item with one that better suited my expectations.
I'd been looking for several months for the ring I wanted to get my fiancé. Found exactly what I was looking for. It was customizable. It was quick and it was beautiful!
I ordered ahead of time to be safe. I got updated all the time on the status of the ring. Once shipped it was super fast! The ring was as beautiful as it looked online.
We didn't want the normal big diamond wedding rings we wanted our birthstones and something unique. We got a set of beautiful women's rings and my man ring for a great price and it took less than a 3 weeks from ordering to receiving. Thank you so much.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members