Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS
The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!
PERSONALIZATION
Your jewelry is an extension of you - make it as personal as possible.
Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!
LEGACY AND CRAFTMANSHIP
Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...
Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very good experience. Cherie helped me with my purchase. She was so helpful in answering my questions and assisted me in making a choice that was just right for me. I never waited more than a day for every response to my questions. I was looking for a band to go with my solitaire blue diamond and this one works perfectly. I had searched many websites and Diamondere was the only one that had this unique ring that was exactly what I was looking for.
First time dealing with Diamondere. Cherie was very helpful and very responsive to my inquiries. The rings are beautiful! Very satisfied with the purchase experience and with the excellent customer service. Will recommend them to others.
Everything was good -- the jewelry is lovely and arrived on time.
My order experience and the actual product have exceeded my expectations. I ordered a citrine ring with a black gold band. The black plating is known to wear off to some degree over time. Not only was this clearly explained on their website, but I was also contacted via email to be sure I was aware. The ring was delivered in a timely manner and it is absolutely stunning.
Website was very easy to navigate.
The ring is just beautiful, my husband is going to love it. Quick shipping, excellent customer service when I was trying to track shipping
Covid-19 delayed the delivery of my ring. But I was compensated with a generous gift card and the delivery fee was waived. When the product arrived it was worth the wait. My girlfriend loved her ring. Customer Service was outstanding! I will return for future purchases.
My wife loves her ring. Everything was as promised. The platinum ring with emerald setting is a perfect complement to my wife's engagement / wedding rings.
I ordered a beautiful ring for my fiance for his wedding band. We wanted something more unique and that would look like it would match my engagement ring. Diamondère was easy to work with and allowed me to make modifications to customize the ring to add a celtic knot. I was expecting my order sooner than delivered and had email the company to check on the status. May be related to covid, but was worried when it was delivered 3 weeks later than expected, which was the day before our wedding. When I saw it though, it was beautiful and more than what I expected, very happy with the purchase.
It came out exactly as specified. I know she's going to love it!
I bought a delicate sterling ring with rubies, so pretty!
I was really happy with the quality and care Cherie took with preparing the emerald used in the ring. She also took great trouble in delivering the ring for a travel date I had.
Greatest appreciation to Cherie and her team.
Thank you!
I ordered a very specific design of eternity ring to celebrate our Silver Wedding anniversary. The whole process was amazing from start to finish. There were some COVID driven delays but our personal shopper kept us fully informed and offered some compensation for the delay. When the ring arrived it exceeded our expectations and has made my wife very happy. Would definitely recommend Diamondere to anyone, and will be using them again.
I was very pleased with my overall experience purchasing from Diamondere. The blue gold ring I purchased is beautiful. The colour is a little bit more subdued than the picture on the website but I find it even more exquisite. Service I got via e-mail was excellent and response always very fast. Very happy with the purchase!
Exceeded expectations. Incredible customer service. Quick and beautiful. Highly recommend
A+ service in ALL areas! From the time my order was placed til now! Many thanks!
I purchased an engagement ring with Diamondere. The ring is beautiful, and they crafted it per my custom request. Customer service also went above and beyond to change the shipping when COVID caused delays.
She said "Yes!"
The ring is beautiful. The experience with the process was good. I feel bad giving three stars however for the price I feel the stones would be bigger. Picture is Deceiving. I should took in consideration the weight. I was a little embarrassed to give to my Fiancé. I would send back for a refund but had the ring engraved.
Beautiful ring, exactly what we had envisioned. Thank you so much for the excellent work.
The folks at Diamondere were friendly, responsive, and helpful in the specific design and upgrades I wanted for my ring and I couldn't be happier with the finished product. A beautiful piece was delivered in less time than they had estimated - two thumbs up!
Answer: Yes, they stand by their work as life ng as it is within the 100 days.
Answer: Hello Kelli, Thank you for reaching out to Diamondère, where all your jewelry will be custom-made and handcrafted with the finest natural gemstones. We offer a complimentary certificate of authenticity from GIA if the design has 0.45 pointer diamond or above, else certificate comes from DGLA (DIAMOND & GEM LABORATORIES OF AMERICA). We do not offer appraisal services but most local jewelers can help you with this. I prefer if you use a GIA certified appraiser and usually our gemstone jewelry appraised for a minimum of 120% more than what customers pay us! Please note that we offer complimentary engraving, shipping and a certificate of authenticity from reputed gemological institutes with every order. I look forward to hearing from you. Best, Cherie
Answer: Hi, I have ordered rubies and sapphires from Diamondere and the quality is very good. I have been working with Diana who has taken very good care of me over the last couple of years. I would ask for her when you order from them. I have been extremely happy with the quality and I assure you, I was a skeptic too because I like very good quality jewelry. Diana will walk you through the process and will be in touch with you every step of the way including showing you the stone before they put it in the piece of customized jewelry. I hope you love your emerald as much as I have loved all my pieces of jewelry. The diamonds are wonderful too!
Answer: Asuming they can get the ring correct. I have had to send my stock ring back twice because it lacks any of the intricate detail shown on the site.

