Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS
The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!
PERSONALIZATION
Your jewelry is an extension of you - make it as personal as possible.
Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!
LEGACY AND CRAFTMANSHIP
Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...
Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very good service. Was quick, exactly what I was looking for, lots of options and variations to dial in exactly what I was looking for, great customer service. All around a great experience. Thank you Diamondère
Customized ring experience gave my future wife a lasting peice of heirloom quality jewelry. Super pumped to see how it continues to wear. The Rhodium coating is striking and she gets asked about the engagement ring quite a bit. Would and will likely purchase other rings or jewelry in the future.
The jewelry I ordered from Diamondère was beautiful and exactly as advertised. The quality and origin of the gemstone were fully authenticated. The order arrived before Christmas, and the recipient was delighted with it.
Customer service was stellar via email and phone. They delivered on promise to get me the item before my required deadline. They delivered!
It came on time. It did not have any bruises of damages from the delivery.
Ordered a ring for my fiancé and it came in beautifully and customer service was very easy to work with.
The emerald ring was a hit and was extremely beautiful. The emerald cut emerald with diamonds on the sides was more than expected.
Thank you. You promised delivery prior to Christmas which is a feat by itself. The piece came in on time, my wife was ecstatic and piece is beautiful. Ty! Will be a return customer
I ordered the ring for my fiancé to be delivered before Christmas. Unfortunately due to weather and other circumstances the ring did not arrive until 4 days after Christmas. Other than that little hiccup she Absolutely loved the ring!
It finally arrived but I'm not at the address so it's 4 hrs away from where I live at my brothers house. It was supposed to get there before Christmas. I understand this is Fed X's fault so no worries.
She loved it. She happy cried. Good stuff here. Getting the matching band from here.
I never write reviews. But I must this time. We have ordered and received two stellar pieces of fine jewelry from these jewelers. Both rubies and diamonds in the $20k range. Our local jeweler is stunned by how well made they are and the with the quality of the stones. It's for sure a tough way to go to buy sight unseen, for us it's been worth it.
I love my ring and Cherie was wonderful to work with to create it.
I wanted a full circle of pink sapphires in a band. This ring is Perfect! The pink is Rich and lush. Thank you so much. Just looking at it on my hand makes me smile
Both rings arrived before Christmas, Thank you but there wasn't an AGL booklet for the "Jude" ring and the "Doug" ring was beautiful when my husband opened it and after wearing it for one day he started noticing crescent shaped marks on the sides of the ring. He didn't do anything with the ring on to cause the marks and there are more showing up every day. I'm sending a picture of the marks but it's kind of hard to see with the glare.
The ring that was created and safely shipped in the time specified is truly a remarkable piece. We have had nothing but complement from friends, family and complete strangers. I truly appreciate all the communication throughout the whole process and would recommend your site to everyone that is really looking for a one of a kind piece.
I was concerned about buying expensive jewelry online. I had several phone conversations and email exchanges with Diamondere personnel, my fears were allayed, and they delivered as promised.
For a first time customer and, of course skeptical of making such a purchase on line, I was pleasantly surprised of the experience. The whole process was class A. Diamondère stayed in touch, notified when product was mailed, came on time. Product was everything I hoped for. The product packaging was outstanding. Wouldn't hesitate to do business with Diamondère again or recommend them.
Answer: Yes, they stand by their work as life ng as it is within the 100 days.
Answer: Hello Kelli, Thank you for reaching out to Diamondère, where all your jewelry will be custom-made and handcrafted with the finest natural gemstones. We offer a complimentary certificate of authenticity from GIA if the design has 0.45 pointer diamond or above, else certificate comes from DGLA (DIAMOND & GEM LABORATORIES OF AMERICA). We do not offer appraisal services but most local jewelers can help you with this. I prefer if you use a GIA certified appraiser and usually our gemstone jewelry appraised for a minimum of 120% more than what customers pay us! Please note that we offer complimentary engraving, shipping and a certificate of authenticity from reputed gemological institutes with every order. I look forward to hearing from you. Best, Cherie
Answer: Hi, I have ordered rubies and sapphires from Diamondere and the quality is very good. I have been working with Diana who has taken very good care of me over the last couple of years. I would ask for her when you order from them. I have been extremely happy with the quality and I assure you, I was a skeptic too because I like very good quality jewelry. Diana will walk you through the process and will be in touch with you every step of the way including showing you the stone before they put it in the piece of customized jewelry. I hope you love your emerald as much as I have loved all my pieces of jewelry. The diamonds are wonderful too!
Answer: Asuming they can get the ring correct. I have had to send my stock ring back twice because it lacks any of the intricate detail shown on the site.

