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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...


diamondere.com
Founded in 2012
Newark, CA, United States
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Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

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746 reviews

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Nebraska
1 review
0 helpful votes
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Slightly disappointed...
October 24, 2024

Customer service is good but I won't say great...the ring is nice but MUCH smaller than I expected for the price. Almost embarrassed to give it to my wife but since I'm stuck with it, we'll see what she thinks.

Date of experience: October 14, 2024
Kansas
1 review
0 helpful votes
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Excellent Quality
October 23, 2024

Diamondere contacted me immediately after purchase to sort out the finer details. Meghan was extremely professional and friendly, getting back to me lightning fast. The ring is crazy high quality and I couldn't be happier with its refined build. Ya'll made a big life moment wicked easy, thank you!

Date of experience: October 12, 2024
California
1 review
0 helpful votes
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Romantic
October 21, 2024

Beautiful emerald ring! Very well done. Every detail was taken care of.

Date of experience: October 11, 2024
California
1 review
0 helpful votes
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The ring is perfect thank you!
October 21, 2024

My experience wasn't the best however that is not because of your company. It was do to shipping issues and delays.

Date of experience: October 11, 2024
Missouri
1 review
0 helpful votes
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Great Quality
October 21, 2024

Easy to order and ring looks great…………easy to order received what I ordered

Date of experience: October 11, 2024
South Carolina
1 review
0 helpful votes
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Excellent customer service
October 21, 2024

I've never had such amazing customer service! The employees here kept us updated every single step of the way. The attention to detail was spot on. They answered all questions quickly and kept in contact until the jewelry was delivered. Communication was easy and fast, with email replies often within hours. The jewelry is gorgeous and I'm so delighted I get to wear this ring for my wedding and several years to come! I can't recommend this company enough. I was hesitant because I hadn't heard of them, but after a quick Google search, I saw they were legit. They've been upfront about everything and I feel so comforted by their expertise. I will absolutely be buying from them again. Thank you all so, so much for everything!

Date of experience: October 11, 2024
Maryland
1 review
0 helpful votes
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Extremely satisfied
October 21, 2024

The ring is perfect! My hubby really loves it. The presentation was everything and the quality is amazing. The ordering process was easy and the ring arrived as expected.

Date of experience: October 11, 2024
Washington
1 review
0 helpful votes
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Rings
October 21, 2024

Men's band runs a little small so had to send back to get 1/2 size up. I recommend letting your customers know when ordering.

Date of experience: October 11, 2024
New Jersey
1 review
0 helpful votes
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Julian men's engagement ring
October 21, 2024

Customer service was amazing with their response times, i had absolutely no issues with ordering mine and being able to track the process from start to finish

Date of experience: October 11, 2024
New Mexico
1 review
0 helpful votes
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Beautiful ring
October 21, 2024

Really easy ordering process. Very happy with the ring

Date of experience: October 11, 2024
Virginia
1 review
0 helpful votes
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No issues, Great ring!
October 21, 2024

We had no issues with our delivery, and it's a beautiful engagement ring! My partner absolutely loves it.

Date of experience: October 11, 2024
Missouri
1 review
0 helpful votes
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Happy In Kentucky
October 21, 2024

From beginning to end ~ Diamondere gave extraordinary customer service! My Diamond was exquisite and I couldn't ask for anything more! I would highly highly recommend them!

Date of experience: October 11, 2024
Texas
1 review
0 helpful votes
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Good deal
October 21, 2024

Very beautiful ring and good quality,reasonable price

Date of experience: October 8, 2024
Maryland
1 review
0 helpful votes
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Butterfly Necklace
October 21, 2024

It is way better than the pictures. I can't wait to give it to my wife.

Date of experience: October 8, 2024
Florida
1 review
0 helpful votes
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The ring is perfect, but…
October 18, 2024

I ordered a ring to propose to my girlfriend and the ring is perfect and all, but it got delayed twice. If it didn't got delayed twice this would be a 5 stars review. Highly recommend, just don't expect it to get to you on time.

Date of experience: October 8, 2024
Illinois
1 review
0 helpful votes
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Wedding ring
October 18, 2024

Beautiful craftmanship, my wife loved it and I will probably come back for more in the future

Date of experience: October 8, 2024
Virginia
1 review
0 helpful votes
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Engagement ring
October 18, 2024

I quickly received my ring and was very happy with the quality!

Date of experience: October 8, 2024
New Jersey
1 review
0 helpful votes
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Nice and Beautiful Piece
October 18, 2024

I received the ring in time exactly as shown in picture and advertised in the website. Little disappointed when saw in certificate that Sapphire is enhanced, as I expected it untreated. Also, thought that black coating is permanent but they let me know after I placed the order that the black coating will eventually wear-off over a period. However I liked it as it is and special thanks to Cherie, who coordinated with my order and answered all my queries...Will do business again with them..

Date of experience: October 8, 2024
Alabama
1 review
0 helpful votes
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Quick with Quality
October 18, 2024

Ordering from Diamondere was an easy process. The jewelry arrived to my house on time and well packaged to protect it. They even invited me to share the meaning behind what I was purchasing so they could share in the joy of it while it was being created, which I thought was a nice touch. I would order from them again.

Date of experience: October 8, 2024
Utah
1 review
0 helpful votes
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Shipping Hassle
October 18, 2024

The ring is great. I love it. 3 stars because of the shipping experience. I can't blame them for all of it UPS did deliver it to the wrong address then continue to lose the package between facilities. However I did request that the ring would be sent to a pick-up location and it wasn't until I received the tracking information that I was informed it was getting delivered to my house. Which is frustrating since me and my partner work full time and are not there to receive packages.

Date of experience: October 8, 2024