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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...


diamondere.com
Founded in 2012
Newark, CA, United States
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Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

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746 reviews

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California
1 review
0 helpful votes
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Delivered with Care
October 28, 2024

Diamondere followed-up to make sure the ring was the right size and delivered on schedule to a person at home.

Date of experience: October 18, 2024
Oklahoma
1 review
0 helpful votes
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Great customer service
October 28, 2024

They went above and beyond to get a necklace ready for a wedding i was attending. The finish product is beautiful and the craftsmanship top notch. Highly recommend this company for your jewelry needs.

Date of experience: October 18, 2024
Missouri
1 review
0 helpful votes
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Great customer service!
October 28, 2024

We were looking for unique wedding rings for him and found Diamondere. We found 'the one' and placed our order. Wasn't expecting follow-up emails but was glad to hear from them. Their concern for proper sizing since they actually custom make their rings was awesome. You don't find customer service like that anymore especially through mail order. They keep you updated on the building steps and then shipped it in a beautiful box (inside a basic UPS box) and required signature from me so secure delivery is a very important since my ring was not expensive but still don't wanna his ring to get lost. I'd definitely look here first before inquiring anywhere else. They've earned my trust! 🏆👏🏼

Date of experience: October 18, 2024
NL
1 review
0 helpful votes
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The order process was easy and straightforward. Updates along the way to let me know what was going on and delivery date. Shipped quickly.

Date of experience: October 18, 2024
California
1 review
0 helpful votes
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Stunning!
October 28, 2024

It's exactly what I wanted for my future husband. It exceeded my expectations and I would 1000% recommend this seller. The customer service is outstanding and I am very satisfied. Thank you so very much

Date of experience: October 18, 2024
Georgia
1 review
0 helpful votes
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Amazing!
October 28, 2024

My wife love the purchase. Making someone feel that special is worth the money Everytime.

Date of experience: October 17, 2024
Idaho
1 review
0 helpful votes
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She loved it!
October 28, 2024

I bought a necklace for my wife, for our 13th wedding anniversary. Diamondere followed through with everything they promised. It arrived discretely, and within the timeframe they said it would. The necklace is beautiful and most importantly, she LOVES it! I will definitely be a return customer.

Date of experience: October 17, 2024
Ohio
1 review
0 helpful votes
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Amazing
October 27, 2024

Loved the ring! It had amazing detail as it was crafted very well. Very impressed

Date of experience: October 17, 2024
Arizona
1 review
0 helpful votes
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Very Beautiful Ring
October 27, 2024

The ring turned out beautifully. The way the sparkle is very impressive. She get lots of compliments about it.

Date of experience: October 17, 2024
Connecticut
1 review
0 helpful votes
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Excellent effort
October 27, 2024

Excellent service and effort to send the order out in time. Despite not able to present the gift during a cruise. In all fairness it was my fault due to change of the design in the middle of customisation. How ever the customer was above what was expected. One thing would suggest, the certificate should be printed in some sort of an elegant physical document and not an email. However, thank you much for the effort on attempting to deliver the item on time. The ring is beautiful and can't wait to present it in our anniversary.

Date of experience: October 17, 2024
Michigan
1 review
0 helpful votes
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Awesome product
October 27, 2024

Very happy with the process of making the ring through the website. Easy to place an order. On top of it all you get to see updates as they make the ring. Will definitely be going back!

Date of experience: October 17, 2024
Oklahoma
1 review
0 helpful votes
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Beautiful!
October 27, 2024

Great experience, nothing but good. The product is beautiful and the customer service has been nothing short of great. Super helpful and professional to make sure I was satisfied.

Date of experience: October 17, 2024
Illinois
1 review
1 helpful vote
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Worst customer service
October 26, 2024

This business is a joke. They don't even have an office number. When you call *******065, which is the number posted on their webpage, you get a recording of someone constantly saying "hello." You can not select any options to be transferred to someone real. Stay away from these people.

Date of experience: October 16, 2024
Canada
1 review
0 helpful votes
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Great
October 26, 2024

Item came as described. Looks good. But a bit pricey.

Date of experience: October 15, 2024
Washington
1 review
0 helpful votes
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Very pleased!
October 25, 2024

The ring was exactly as I ordered it! I do wish I would have ordered it with different stones in the wedding band, but it came as I ordered it and it is beautiful and truly unique!

Date of experience: October 15, 2024
Virginia
1 review
0 helpful votes
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I was kept aware of the process from receipt of order, to processing, to verifying information from the order.
End product is beautiful.

Date of experience: October 15, 2024
South Carolina
1 review
0 helpful votes
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Gorgeous.
October 25, 2024

My husband has turned into a Diva.
He never was one to talk with his hands but that left hand has been seen bye everyone.
Thank you for your craftmenship.
And the memory.

Date of experience: October 15, 2024
Texas
1 review
0 helpful votes
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Perfect!
October 24, 2024

I ordered the ring. Someone reached out to me personally to double check everything and give me some care information which I really appreciate it. The ring showed up on time. I was able to track it and we love it.

Date of experience: October 14, 2024
Nebraska
1 review
0 helpful votes
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Slightly disappointed...
October 24, 2024

Customer service is good but I won't say great...the ring is nice but MUCH smaller than I expected for the price. Almost embarrassed to give it to my wife but since I'm stuck with it, we'll see what she thinks.

Date of experience: October 14, 2024
Kansas
1 review
0 helpful votes
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Excellent Quality
October 23, 2024

Diamondere contacted me immediately after purchase to sort out the finer details. Meghan was extremely professional and friendly, getting back to me lightning fast. The ring is crazy high quality and I couldn't be happier with its refined build. Ya'll made a big life moment wicked easy, thank you!

Date of experience: October 12, 2024