Designer Optics has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Designer Optics

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Designer Optics

Designer Optics

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Designer Optics?
grey stargrey stargrey stargrey stargrey star

Designer Optics Reviews Summary

Designer Optics has a rating of 2.7 stars from 485 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Designer Optics most frequently mention customer service, credit card and next day. Designer Optics ranks 18th among Sunglasses sites.

service
126
value
123
shipping
127
returns
60
quality
116

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow Shantee h.
Unfollow Shantee h.
Share Review
Report Review

Happy camper
November 3, 2020

I am very pleased with their service and my glasses were on time as stated. I would recommend them for any thing because they are helpful

Date of experience: November 2, 2020
Aron E. Designer Optics Rep
over a year old

Hello Shantee, Thank you so much for your feedback, We really appreciate it! We always try our best to do our job well and your kind words make it all worthwhile. We look forward to serving you again soon!

Florida
1 review
1 helpful vote
Follow Itzel D.
Unfollow Itzel D.
Share Review
Report Review

Beautiful
November 3, 2020

I absolutely love my new glasses. Super fast shipping and well package md. These frames are a beauty. Clear with a light tint of gray.

Date of experience: November 2, 2020
Aron E. Designer Optics Rep
over a year old

Hello Itzel, We are happy to hear you had a positive experience. We really appreciate you taking the time out to share your experience with us. We look forward to serving you again soon!

Colorado
1 review
0 helpful votes
Follow Debbie H.
Unfollow Debbie H.
Share Review
Report Review

GREAT CHOICES
November 3, 2020

This is my second pair of the same pair of glasses! I was so thankful I was able to get them. The delivery time was great & the price was phenomenal compared to an ophthalmologist office. I am very pleased.

Date of experience: November 1, 2020
Aron E. Designer Optics Rep
over a year old

Hello Debbie, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.

AE
1 review
0 helpful votes
Follow MUNA m.
Unfollow MUNA m.
Share Review
Report Review

Sunglasses
November 2, 2020

The sunglasses was as per my order.
I like their website and the price is reasonable.
They have a unique collection. Thanks a lot.

Date of experience: November 1, 2020
Aron E. Designer Optics Rep
over a year old

Hello Muna, Thank you for your feedback, we are glad to know that you had a good experience. We look forward to serving you again soon!

Delaware
1 review
0 helpful votes
Follow Delaney F.
Unfollow Delaney F.
Share Review
Report Review

Nice
November 2, 2020

Happy with the quality and the price for this item and I received them within 2 to 3 days, this is my second pair off glasses ordered from designer optics I will definitely continue purchasing glasses from them.

Date of experience: November 1, 2020
Aron E. Designer Optics Rep
over a year old

Hello Delaney, Thank you for your feedback. We are happy to hear you had a positive experience. We look forward to serving you again soon!

New Jersey
2 reviews
0 helpful votes
Follow Amanda G.
Unfollow Amanda G.
Share Review
Report Review

Exactly what I wanted
November 2, 2020

Fast delivery. Great quality. Came with a case. Will definitely purchase through Designer Optics again.

Date of experience: November 1, 2020
Aron E. Designer Optics Rep
over a year old

Hello Amanda, we're happy you had a fantastic time with us. Looking forward to serve you in future.

New York
1 review
0 helpful votes
Follow Angela K.
Unfollow Angela K.
Share Review
Report Review

Service
November 1, 2020

Service was was and customer rep was responsive. I'm sure that I will order again.
Prices are reasonable.

Date of experience: October 31, 2020
Aron E. Designer Optics Rep
over a year old

Hello Angela, Thank you for your feedback and we are glad you had a positive experience. We look forward to serving you again. Best Wishes.

California
1 review
0 helpful votes
Follow Bernie P.
Unfollow Bernie P.
Share Review
Report Review

Excellent service, great quality and fast delivery. I love these Kate Spade frames great quality. Thank you

Date of experience: October 31, 2020
Aron E. Designer Optics Rep
over a year old

Hello Bernie, Thank you so much for the positive review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. We truly appreciate your business and look forward to serving you again.

Arizona
1 review
0 helpful votes
Follow Caprice M.
Unfollow Caprice M.
Share Review
Report Review

BEST PURCHASE EVER
November 1, 2020

The shipping was so fast and simple on these frames. I knew I liked them because I purchased them in the mall for 500$ last year. This year on this site I paid 167. So worth it!

Date of experience: October 31, 2020
Aron E. Designer Optics Rep
over a year old

Hello Caprice, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5
Stars as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes

California
1 review
0 helpful votes
Follow Valerie N.
Unfollow Valerie N.
Share Review
Report Review

"Beautiful"
October 31, 2020

I received my Tory Burch glasses in 4 days and I love them! The color and design are perfect and looked exactly like the picture. The fit is comfortable and I have already gotten several complements on them. I would highly recommend your Company to my friends and family.

Date of experience: October 30, 2020
Aron E. Designer Optics Rep
over a year old

Hello Valerie, Thank you for your feedback and kind words. We are happy to hear you had a positive experience. We look forward to serving you again soon!

New York
1 review
0 helpful votes
Follow Glenn A.
Unfollow Glenn A.
Share Review
Report Review

Satisfied with my first order and the item came on time. The price is reasonable compared to Madison Dior Boutique. I will not hesitate to place my next order in the future. My experience in EXCELLENT! Satisfied as a first time customer, thanks!

Date of experience: October 30, 2020
Aron E. Designer Optics Rep
over a year old

Hello Glenn, Thank you for your feedback and showing trust in us. We’re glad you had a good experience, and hope to see you again soon!

California
1 review
0 helpful votes
Follow Joshua C.
Unfollow Joshua C.
Share Review
Report Review

I ordered prescription sunglasses from Designer Optics and the came out great. The only issue I had was the website is limited on lens tint selection. Call them directly if you want to customize your lenses even more. They will work with you to get what you want! Will be coming back in the future.

Date of experience: October 30, 2020
Aron E. Designer Optics Rep
over a year old

Hello Joshua, Thank you so much for the positive rating and kind words. We really appreciate you taking the time out to share your experience with us. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. We look forward to serving you again soon!

Maryland
2 reviews
0 helpful votes
Follow QUICHA J.
Unfollow QUICHA J.
Share Review
Report Review

Another great experience
October 31, 2020

My first order a couple of years ago was for a pair of Gucci prescription eyeglasses that were over $600 retail (frames only), but the frames cost about half of that at Designer Optics. My glasses came quickly and are stunning. There is no doubt they are authentic. They are my favorite frames and after 3 years of wearing them daily, they are still in great condition (rhinestones still tight and sparkly, gold is still bright and shiny with no sign of wear). I get compliments on them all the time. I had the lenses replaced with my updated prescription last year. Last fall I ordered a pair of Gucci sunglasses. Apparently they were backordered and after waiting a couple of weeks, I contacted customer service (located in NY) and cancelled the order. Every time I've spoken with customer service, they have been knowledgeable and pleasant. They even refunded shipping costs while I was waiting for the item to ship. I needed instant gratification and just didn't want to wait longer, so I ended up cancelling the order. I recently ordered Celine eyeglasses (best price on the internet) and received the glasses within a week. I received multiple emails regarding the status of my order, including an email stating the item was out for delivery. I have nothing but good things to say about DO and will definitely shop here again. Can't wait to get my prescription lenses put in my new Celine glasses!

+1
Date of experience: October 30, 2020
Aron E. Designer Optics Rep
over a year old

Hello Quicha, We are happy to hear you had a positive experience. We really appreciate you taking the time out to share your experience with us. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. We look forward to serving you again soon!

Florida
1 review
4 helpful votes
Follow rebeca b.
Unfollow rebeca b.
Share Review
Report Review

Perfect Designer Glasses
October 31, 2020

First time buyer and my experience was above and beyond GREAT! The Prada and Burberry glasses arrived just like the ones I tried on at the optical store inly difference is between the two glasses I saved $400.00 buying from Designer Optics. You have a NEW CUSTMER that will make more purchases and I have already recommended Designer Optics to family and friends. Love my new near and distance glasses;-)Thank you SOOOO MUCH!

Stay safe

Date of experience: October 30, 2020
Aron E. Designer Optics Rep
over a year old

Hello Rebeca, Thank you for taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Pennsylvania
1 review
0 helpful votes
Follow Lea R.
Unfollow Lea R.
Share Review
Report Review

Love my glasses
October 31, 2020

I received my glasses within a week. I love the color. I had already had this frame in a different color so I knew I liked the shape but I wanted a different color. Great quality, great communication, love my glasses

Date of experience: October 30, 2020
Aron E. Designer Optics Rep
over a year old

Hello Lea, Thank you so much for taking the time to provide feedback. We’re glad you had a good experience, and hope to see you again soon!

Mexico
1 review
0 helpful votes
Follow Hugo G.
Unfollow Hugo G.
Share Review
Report Review

Very easy to place an order online, and arrived on time!... I will recomend my friends and family your web store.

Date of experience: October 29, 2020
Aron E. Designer Optics Rep
over a year old

Hello Hugo, Thank you for your feedback. We are happy to hear you had a positive experience. We look forward to serving you again soon!

Canada
1 review
1 helpful vote
Follow Poupee B.
Unfollow Poupee B.
Share Review
Report Review

Amazing
October 30, 2020

It came with a box and My husband was very happy! Im from Canada and it really took 3days to come, Will definitly buy again. Thank you so much!

Date of experience: October 29, 2020
Aron E. Designer Optics Rep
over a year old

Hello Poupee, Thank you for leaving such a nice review. We are glad that you and family loved our services and the product. We look forward to serving you again.

Arizona
1 review
0 helpful votes
Follow Anthony C.
Unfollow Anthony C.
Share Review
Report Review

Super Fast shipping!
October 29, 2020

Super Fast shipping item Arrived just as described. Very happy with purchase price and shipping. Will definitely Be buying from designeroptics again.

Date of experience: October 28, 2020
Aron E. Designer Optics Rep
over a year old

Hello Anthony, Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with their experience. We look forward to working with you again in the future!

New York
1 review
0 helpful votes
Follow Adel D.
Unfollow Adel D.
Share Review
Report Review

I found this optic store online and wasn't sure, but I order there. It was great experience. I received good customer service from the owner along with fast shipping provided!
Thank you!

Date of experience: October 28, 2020
Aron E. Designer Optics Rep
over a year old

Hello Adel, We are happy to hear you had a positive experience. We really appreciate you taking the time out to share your experience with us. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. We look forward to serving you again soon!

Maryland
1 review
0 helpful votes
Follow Augustine a.
Unfollow Augustine a.
Share Review
Report Review

Absolutely beautiful
October 29, 2020

Great price. Another wonderful bargain. Keep up the good prices. I will always look at your website before searching elsewhere

Date of experience: October 28, 2020
Aron E. Designer Optics Rep
over a year old

Hello Augustine, Thank you for your feedback and we are glad you had a positive experience. We look forward to serving you again. Best Wishes.