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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over unfulfilled promises, unexpected fees, and inadequate support. Many reviews highlight significant delays in project completion, poor communication from project managers, and difficulties in obtaining refunds or ownership of delivered work. While a few customers reported satisfactory experiences, these instances appear rare amid overwhelming complaints of scams and unprofessionalism. Overall, the sentiment reflects a strong warning against engaging with the company, emphasizing the need for potential clients to exercise caution and seek alternatives.
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Hi Everybody Beware, please don't work with this company. Please read the reviews in Better Business Bureau Canada - there is a Red Alert (https://www.bbb.org/us/nj/newark/profile/mobile-apps/design-eminent-*******0954/complaints).
My hard earned money is sucked by these people. They are fraudulent people and it's a very big scam and racket. They will talk very sweet and promise astonishing website and other features. They will take your credit card details and charge your card right away. Next thing someone name - Ferris (developer) will call to pay more for trade mark your logo design or otherwise someone will sue you or steal your logo design. The promise is never delivered and money is never refunded as promised 100% money back guarantee, if not satisfied. After 35 days of repeated requests they provided a crappy website with defective plugins. They never provided with any confirmation email of trademark logo & told me it will take few months. I am also deceived by them and today lodging complain with State New Jersey Consumer Affairs & other sources and will get them nailed. Also I am in process of registering complain with credit card visa company how they authorize scamsters to use the visa transactions.
As a 57 year old physician with no children to assist me, clearly my E-commerce understanding in regards to Website design was nil.
Sadly, I was way behind the curve even though my practice was state of the art regarding day to day patient care.
If only I had a teenager at home, then my needs may of been different!
Everyone and their friends had ideas on website building, yet each option left me with more questions than answers.
Step in Mark Simmons from Design Eminent.
Mark Simmons walked me thru the entire process... step by step.
He educated me in the process, yet also understood my goals in the website we wanted to present to our clients.
Mark went out of his way, after hours and even fighting a nasty viral infection to meet and exceed our needs with unparalleled availability and on spot reflection of the picture we wanted to paint on the new website.
It is without reservation that I recommend their services for your organization.
Pure incompetence. Avoid them like the plague any 5 Th grader could build a better site faster. No idea how they are allowed to stay in business.
I WISH I COULD HAVE BELIEVED ON THOSE ONLINE REVIEWS ABOUT THIS COMPANY SO I COULD HAVE SAVED MY HARD EARNED $1000. YES $1000. THIS COMPANY HAVE DIFFERENT EMPLOYEES. ASHER MARTIN IS SALES GUY WHO WILL PROMISE YOU SOMETHING WHICH YOU WANT EVEN WHEN THEY CAN NOT DO IT JUST BECAUSE THAT'S HOW THEY GET MONEY FROM US IN THE BEGINNING. THEY SCENE WILL START YOU WILL HAVE PROJECT MANAGER COMING UP NAME ALLY SHAW. WORST GUY EVEN TALK TO. HE WILL DEMAND EXTRA MONEY FROM YOU FOR YOUR PROJECT. NOW AS ASHER MARTIN THE SALES GUY TOLD YOU SOMETHING ANS ALLY SHAW WILL TELL YOU COMPLETELY DIFFERENT PROJECT. YOU'LL FEEL THIS IS NOT WHAT I'M LOOKING FOR WHEN YOU WERE PROMISED BY ASHER MARTIN REGARDING REFUND THAT THEY WILL GIVE YOU REFUND EVEN AFTER YOUR WEBSITE IS READY THEN THEY WILL SAY YOUU SHOULD HAVE GONE THROUGH OUR POLICY'S AT THE END YOU WILL LOOSE YOUR MONEY. PLEASE DO NOT SPENT A SINGLE PENNY HERE AND ASK YOUR FRIENDS AND FAMILY TO STAY AWAY FROM THIS PEOPLE
Honestly, very rarely I write a review with my opinion or experience but now I have the intention to help people who want to be successful in the online business, first you need to know what you want, second how do you want it to look your project and what effect you want to achieve in the market, and thirdly save time and money and hire Design Eminent. After searching and dealing with different designers and developers without success, I finally found Design Eminent and they put color, flavor and efficiency to my project, we are working together for more than 3 years in various designs such as logos, labels, web pages and we are currently optimizing our main website, implementing new strategies to make more attractive our products to the market and increase conversion. If you need a team working with you from A to Z, Design Eminent is the company. Thanks to all the team for the support, especially Mark and Allen.
The website they were supposed to have made live more then 1 month ago is still not live and ano end in sight. The have the money but no or only very incompetent team to get things done. They are SUPER SLOW and very bad in executing even just rflecting super detailed feedback they cannot. TERRIBLE Do not fall for their seeling team, that's the only thing they can do and even when realising and offering them to withdraw the project from them as do not seem competent they rejected to give the money back, despite 100% money back guarantee. I will start involving my lawyer that seem to be the only way to deal with them unfortunately.
Their great sales team talked me into a 2000$ full fledge package. All was supposed to be done in 10 days and 1 month later we are no step further. Constant lies and falls promises. Do not fall for that. I just hope that they at least stick to their promised money back guarantee otherwise I will take legal action.
A corporate presence on the Internet today is vital. Dealing with Daniel McKay was not only a pleasure but having a team like his made this journey special and the final product was fantastic! He has a wonderful personality. He was prompt, polite and incredibly efficient. I will be dealing with him from now on when it comes to all site design and implementation. Great job Daniel!
Horrible and Bad experience with them!
They keep asking for money as scam!
Red Flag Bro, not happy and disappointed. After a while they gonna put your website like hacked and blacklisted by google, I had to hire "ONEHOURFIX" to remove malware from the website, they asked me for $630 but I pay ONEHOURFIX $167.00
I definitely don't recommend them for family, friends or anyone.
The initial service was a little bumpy until I was given a new Project Manager, Daniel McKay. He and his team, Rachel and Danny, works very hard to ensure that you get what you requested. Daniel will work with you to understand what your needs are and then thoroughly communicates status updates on your project in a timely manner. Daniel has been very professional and the quality of he and his team's work is very good. While my project is not completed yet, I am convinced that he will not disappoint. I would strongly recommend him to oversee any project and complete it to your satisfaction.
Literally the worst experience I've ever had with an online company. Charged me $700 to build a website and then wanted more money to finish it! Wouldn't give me rights to the site without agreeing to pay more money, then they fraudulently charged my credit card! Be sure to look on the Better Business Bureau... this company has an F rating with a ton of complaints! Claim they exist in the United States... very doubtful. RUN AS FAST AS YOU CAN!
Please don't believe any of the positive reviews here. They are crooks and will overcharge your credit card. They push their service on you and don't deliver anything. They'll keep charging your card till you either put a stop payment on it or cancel the card all together.
This company should be investigated and closed down!
Amazing work and amazing people guys if need a proyect to be done right this the place ask for Daniel McKay, Danny or Rachel they lead you to success.
Hi Jose,
Thank you so much!
Thanks for your trust, we're thankful for amazing customers like you.
We hope to serve you again soon.
Regards'
Team Design Eminent
I like what they have accomplished for my project
The design and work is amazing. I really like it and satisfied with their services
Hi Karzan,
Thank you for leaving such a nice review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
Thanks Again we appreciate it
Thanks and regards,
Team Design Eminent.
Easy to find, easy to work with and great price!
Interactive with customers and always making sure get you what you need.
Hi Aldo,
Thank you for taking the time to review us! I’m sure that our team Design Eminent will be thrilled to hear this.
We’re always improving our Team, so I encourage you to come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Peter Kim
I have purchased a logo design service in $45 and they design a wonderful logo I really appreciate them.
Good communication skills and HARD working guys.
HIGHLY RECOMENDED!
Hello Stanley,
Wow – thanks for your kind remarks! I’m so happy that Ryan Miller worked out for you, and that you plan to keep doing business with us.
We thrive on this type of feedback, so I’ll be sure to pass this review off to the team. Our goal is to your company’s mission statement, and I’m ecstatic that we were able to make it happen for you here with Ryan Miller.
Thanks again!
Peter Kim
Jay Barry and his design team has done an amazing job with our company logo. Great customer service as well as very patient and professional
Hi Alisha,
Thank you for the wonderful review and for taking the time to share your feedback with our company.:)
Thanks and regards.
Team Design Eminent.
Please do not use this company. I'm not even sure if they are legitimately in the US. They got a hold of my credit card and just kept charging things that I never authorized. I blocked them and then they started charging under a different name. RUN from this company - they are as fake as they come.
I found this website design company and was excited to work with them, i should have read the reviews first because after a sales person talked me into purchasing a 600$ package they started to not respond to my chat messages as well as there phone number does not work its been over 24 hours after i made my payment and nobody has contacted me about my website or my payment... these people are scam artist do not work with them!
Answer: If you're ok with below average work and ok to pay an overpriced amount, it is not a scam. They will upsell you on everything but deliver the same product. As far as a legit company, they are not even located at the US address they post on their website.
Answer: I could afford them. They talk a good game and promise the moon until they get your money.
Answer: Once they have your money, it can be weeks, and many emails later, before they answer or do as requested. I had to write all the copy and constantly correct their obvious mistakes, even spelling. All they really did was the overall design and I did everything else. Right now I'm trying to get the source code so I can get my site away from them... far, far away
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Hi Carol,
We're happy you had a Good time with us!
Thanks for your trust, we're thankful for amazing customers like you.
We hope to see you again soon
Thanks and regards
Team Design Eminent