Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over unfulfilled promises, unexpected fees, and inadequate support. Many reviews highlight significant delays in project completion, poor communication from project managers, and difficulties in obtaining refunds or ownership of delivered work. While a few customers reported satisfactory experiences, these instances appear rare amid overwhelming complaints of scams and unprofessionalism. Overall, the sentiment reflects a strong warning against engaging with the company, emphasizing the need for potential clients to exercise caution and seek alternatives.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Peter and his team are awesome helping me with our design, fast and easy, communication was clear and they understood on the spot
Design Eminent is a perfect company for the website designing, I don't know that how it would take to create a website but my account manager is great and amazing
Design Eminent is so awful I'm surprised they are still in business. The 100% money back guarantee? Never. They will never give it back. It's taken a year and a half of begging to get it finished. Once they have your money, you are at their mercy. I've been begging for the source code so I can have someone else maintain it, but... nothing. These people are con artists with a splashy website. Stay away!
I hired them to do a website for a nonprofit organization after they told me that it was 100% money back guarantee. They did not complete the work and refused to give me my money back, which stole money from kids in the hospital.
I highly recommend them. In many cases, they can get a website built for you for just $200. Add the $99 website/hosting and, you have a professional website for less than $300! That's fantastic! It is an example of a $200 site. Amazing!
This is literally the worst company to hire, they are natural born liars. They will charge you one rate, start on the project and then try to up charge you another $500. The lied to us about the platform they use just to get your business and your money.
The cvommunication sucks, they use a app/platform to communicate with customers because they dont want an email trace of their bad services. Our organization hired Design Eminent and was NOT happy at all.
We hired them to design a custom logo and custom website. None of the logos they sent were custom, they were logos i have seen online before from other online design stores, the website wasn't done to our standard.
If you hire this company i promise you will be 100% PISSED OFF
REFUND
We demanded a refund, Steven and Amy said it was no way I could get a refund, although their website says 100% Money Back Guarantee. I complained over and over again and"Ally" from the online chat agreed to give me only 45% back. I have declined that offer and will be suing this company. If you are interested in a class action lawsuit please contact sirmaejor@ gmail.com
If you need to make Logo or website design find some one else Please,
They way they will deal with is this,
You agree on logo, good, with any amount,
The person you will be talking online, he will try to get in touch with you straight away, whatsapp yes
Than he will ask you for website, and while talking to you he will be asking you to pay for the logo you agree, i have screen shots of all this discussion,
While he will send you the link to pay for logo, he will continue asking you to get discount offer,
And some how you will say that ok i ll do that, this does not mean that you need it now,
But this sooper dooper smart guy will deduct the money,
You will not know that, i ll tell you guys how,
For example you agree for total payment of 147 for logo, he will deduct 144,1. 5. 1. 9. 1 something like that, very fast transactions and along with website payment too, what every the agree cost.
You will not be able to recieve the message from system of deduction, this is what happened with me,
Once the payment is done,
Now you have to chase them, they will not be responding to you, and every week you hear new name,
Starting with
Daniel Mcay, than, Jerry Miller, than Steven, than Danny and so on, this bull $#*! will Continue, until and some how they will upload your website template after everyday call with these pathetic scammer, they will share with you that your bank transactions return, and they will delete your website template, after those screen shot they will ask you to pay again, our account department has block your account, we can not do any thing, now,
This is how they will cheat you,
Design Eminent is a great company with very strong values. I admit, I didn't know what it would take to make a website but my project manager was amazing. He walked me through the process and made sure I thoroughly understood what I needed to make my ideas a reality. He advised but was open-minded to my ideas and budget. The supporting team also did a phenomenal job. They did great with communicating what was needed and options to fix the issue. All around, I highly recommend! I wouldn't work with anyone else.
The banners that Danny has designed for me were terrific and precisely what I was looking for. Design Eminent has a wonderful team. They listened to me and understood what I wanted. They designed a number of banners for me in a timely manner and at a reasonable price. I was really fortunate to find Design Eminent and I would definitely ask them again for any website project in the future.
These are scam artist who promise a full refund at anytime if you are dissatisfied with their performance. Well they have had my money for 7 moths and my website is nowhere near finished so I turned to another company to build me a website and went back to collect my refund from not to be told that I wasn't eligible for a refund at all since they launched my website in April. I will be suing this awful company and I will be telling everyone I meet about my experience with them. Their work was substandard, always late, often wrong and ultimately incomplete and they kept asking for more money! Please avoid this company at all costs. I have all the proof to support my claims.
Excellent team of professionals. The entire process was easy and the timing was perfect.
Steven Clark took me under his wings and made the process so much easier. I appreciate his dedication and care.
Also thank you to the rest of the team, Danny Edwards and Asher Martin, as they work hard to make this important part of my business of quality. You guys were great!
I will definitely continue with you for the following steps of making my business great!
The Breath of Life, healing arts.
Stay Away From This Company! Beware. No Responses!
Terrible Company! Great communications until you pay them. Lies and miscommunications. I have screenshots and texts to show it! Beware of Nathan and Dale in particular. Promise to call back and do not. Promise to rectify situations and do not. I believe that many of the posts on this site (Trustpilot) were sent in by Design Eminent. Look at Yelp Reviews... all terrible.
As of 7/25/20, after repeated attempts to reach Design Eminent, there has been no response. They hang up each time I call and never respond to emails. This is a SCAM COMPANY! Beware as they operate under other names.
They told Trustpilot that they will resolve all issues. They have done nothing.
My experience with this company was HORRIBLE! They are monsters! I dealt with Josh # *******304. He was trying to scam me into using their coming to pay for copy rights to my logo design. He said I had to pay an extra $500. On top of the 1200 I had already given them to make my logo with a social media package and vector files.
Long story short, it was pulling teeth to get all the documents for my logo. When I told him I had used copyright.gov to get my logo done he was shocked and said I could only do it with them.
After spending $2000 and more we realized this was going no where! Utterly a SCAM! We are still awaiting to be refunded after 3 months of waiting! We had to find another Company to pick up the slack! Extremely disappointing! Do not use this Company! I really don't know why they are still on Google?
Great purchase for my company and fantastic job. They do not need hand holding and will design your site in a very professional way and are very easy to communicate with.
I am extremely happy with Design Eminent. They solved a huge source of frustration and do a much better job than website designers that charge thousands of dollars. Please, please you owe it to your business and company to use these guys.
Beware of this company the run Fraudulent Seo Web Design Practices, and are utterly unprofessional. They take your money and do absolutely nothing. If they do work it is very poor and unprofessional and offer no refund!
Operating under many websites in Australia, London, New York LA and Canada!
Here are some of there so called businesses
Design Eminent
Design Proficient
https://www.getsetgoweb.com/
You are warned!
We are working with Design Eminent since 2 years.
They did a great job on logo and design eminent
HIGHLY RECOMMENDED!
I just bought the pro plan on Design Eminent and started to build my website but having technical questions I asked help to their support team. They were amazing and very clear explaining how to go from an app to the other. I needed only 15 min instead of the one hour planned. For the price and features you won't find anywhere better. Highly recommend.
My business contacted this company for a logo and business cards. We got those two services. However, a couple of days after that they charged my credit card for copyright, state categorization and for domain. These are something I never asked for. They tried to sell them to me and over and over I said no. They still went ahead and charged me. Then Dennis Taylor my project manager lied to me and said my business partner authorized them even when there is an email and text to prove that we never authorized anything. After Dennis sent a fake registration certificate from USPTO I had to call the trademark office to verify things because I didn't believe what him. Lo and behold they confirmed that Design Eminent wasn't doing business with them and that they have no registration under my company name. Dennis is such a Liar and even when I filed for a dispute with my bank he lied to his bank that he had provided me with everything and he wasn't even aware I what I was disputing about. I went head on with him and he said the money was with Stripe Inc. Because I disputed it. These guys have taken almost $3000 for me and I will get my money back. He even tried to over me a deal by recruiting me into their scam business. I have messages to back me up. He told me to refer people and then he'll split the fee they pay with me. Who does that? I was so upset that I got my lawyer to investigate deeper and we found out that the registered agent in Wyoming is operating under DALIK4IELTS that's where all our money goes to. This company is based in Jedah Saudi Arabia and they have branches of several companies including Design Eminent, Octologo, the App Reneur, Design Proficient and a whole lot. I am working with an FBI agent and they have asked my bank to reopen the dispute. We belive they have agents in financial institutions and they are a syndicate. Almost an act of terrorism. Dennis or whatever your name is. Sit back and watch! You can't steal from hard working people and get away with it. Get your lawyers ready.
As an organization with a sizable development staff, Performance Data had a fully functional, internally developed website in place, but as we approached the launch of a new product line we realized that our "functional" site was in desperate need of an aesthetic "reboot". We reached out to Allen at Design Emineny and explained to him our situation, with only days to go before a national product launch, time was of the essence and Allen and his team went right to work. We are very happy with the improvements that Design Eminent delivered, Allen and his team recognized our needs and wants and delivered on time and on budget. In Design Eminent we feel that we have found a solid and professional design partner whom we will use not only for additional internal work moving forward, but also as a consultant for our customers in need of excellent design and development work.
Answer: If you're ok with below average work and ok to pay an overpriced amount, it is not a scam. They will upsell you on everything but deliver the same product. As far as a legit company, they are not even located at the US address they post on their website.
Answer: I could afford them. They talk a good game and promise the moon until they get your money.
Answer: Once they have your money, it can be weeks, and many emails later, before they answer or do as requested. I had to write all the copy and constantly correct their obvious mistakes, even spelling. All they really did was the overall design and I did everything else. Right now I'm trying to get the source code so I can get my site away from them... far, far away
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account