DepositPhotosReviews 315

Do NOT do business with DepositPhotos.com. They may have offices in Florida but you still get the third world treatment. When you chat with their personnel you can tell that English is not their first language. I've never seen a company that makes you jump through so many hoops just to give them your money.

If you want the most frustrating time of your life then sign up, othewise, RUN!

Their employees have been empowered to do NOTHING! They can't solve a problem, they can't apply a promo code etc. I should have avoided them the first time I did business with them. In a chat I asked what was the best promo code available and they told me 5%. Then they bumped it up to 10% if I would do business right then. While I was chatting I found a 15% promo code one their website. When I inquired about the 15% code? Well, let's just say "Oops!" Caught in a lie! I should have run then.

If you want 3rd World treatment DepositPhotos.com is your company!

AVOID THIS COMPANY AT ALL COSTS!

Não faça assinatura para compra de fotos nesta empresa, fui vítima e pesquisando na net a reclamação são sobre o mesmo golpe. Ao assinar pacote para apenas baixar 3 fotos que precisava. Eles ficam fazendo cobrança automática diretamente de seu cartão de crédito mensalmente sem você ter solicitado. E no site nem tem a opção de fazer cancelamento da assinatura, você precisa entrar em contato com o sac.! Eles nunca vão parar de de bitar dinheiro da sua conta. Foram feitas 6 cobranças mensal sem utilizar o serviço. Apos negociar o cancelamento só disseram que poderiam estornar apenas 2 meses e dar 1 de crédito. Cada assinatura foi de $ 59,00 mensal de meu cartão de crédito. Foi estornado $117,30 dolares porém a cotação utilizada não foi a do dolar do fechamento do vencimento do cartão 30/06/13 nem foi estornado o IOF. Muito cuidado ao utilizar seu cartão nessa empresa. Meu prejuízo foi grande.

I LOVE DepositPhotos.com! The images are fresh & of things I need for my biz. I had started to get disappointed & nervous when searching for a good site. I kept finding all of the same exact images on all of the different sites! My competitors were all using these same, dull, stale images. I don't want to be like my competitors! I want to stand out! I got a great deal on 300 images (downloaded@ 10 a day) from AppSumo.com for $59. I had paid almost $400 for one image a designer had picked out that we of course loved & went with but needless to say that was a lot compared to what we have here now. I will continue to buy images through them even after the trial. I have had some questions & the CHAT folks are great & very helpful. I highly recommend. :) StaySmilin!

I deposited $100 into my account, added 200 photos to my lightbox only to discover their web site won't let you buy a lightbox like all other photo sites. One has to download each file one at a time. Tech support said that functionality, even through there are buttons on their site to do that, has never worked. Since I don't want to waste 3 hours manually downloading I asked for a refund. They declined saying credits are not refundable. I submitted a dispute with my bank. Stay away from these scam artists.

I had difficulties with this company a year earlier, but the issue was eventually resolved and I decided to give them one more chance, so I signed up for a monthly subscription of 5 image downloads per day per month. BIG MISTAKE! Every few days I have no access to my download allotment of images. If you don't download your allotted number of images, you lose them. When it happened once, I let it go, but it continues every few days. When they do give you extra credits to make up for the loss, they don't notify you so you don't know you have those credits until you check your invoices to find the credits that have since expired!

And the payment issue submitted by another complainant is indeed an issue. It doesn't matter if you deselect the recurring subscription with Paypal, DepositPhotos keeps taking funds anyway. The only way I could make it stop was to shut down use of that credit card with PayPal completely to keep DepositPhotos from taking funds.

The idea that stopping a subscription is the subscriber's problem is ludicrous! I have other subscriptions through paypal and the companies bill one month at a time. There is always an option to renew automatically or manually, which is good business. DepositPhotos is still in business only because their subscribers have no way to stop them from stealing their money without a whole lot of grief and frustration. Rip-off IS their business model.

I signed up for the trial service and didn't end up downloading anything. I woke up this morning to go and cancel it but they had already charged for the services and the site says no refunds so I was like oh great, just paid $60 for images I don't want.

So I emailed them anyway and explained how I hadn't even used the trial and if they could refund it and they said YES! As a graphic/web designer when I DO need that many images I will certainly be back. I really didn't expect that kind of customer service so I want to make sure to give them a loving review in return for their kindness! :)

Do not give your billing information to this company! They will never stop talking money from your account -- even three months after cancelling a trial subscripting, they are still pulling $59.00 from my PayPal account every month!

Each time I have complained to the company as well as PayPal. Paypal has refunded my money. Deposit photos has refused to take responsibility, telling me to take it up with PayPal. I do not want to go through this every month.

I could not find what I was looking for on their site so this whole NIGHTMARE was absolutely not worth it. I wish I had never done a trial subscription.