Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Defensive Driving

Defensive Driving

4.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Defensive Driving?
grey stargrey stargrey stargrey stargrey star

Defensive Driving Reviews Summary

The company offers a defensive driving course that is generally perceived as user-friendly and informative, with many customers appreciating the course content and the ability to complete it at their own pace. However, significant concerns have been raised regarding pricing transparency and customer service, with complaints about hidden fees and unprofessional responses to inquiries. Overall, while the course itself is deemed beneficial for improving driving skills and potentially lowering insurance rates, the company's reputation is marred by negative experiences related to perceived dishonesty and inadequate support.

This summary is generated by AI, based on text from customer reviews

service
19
value
19
shipping
14
returns
14
This company does not typically respond to reviews

We monitor reviews for authenticity

Texas
4 reviews
9 helpful votes
Follow Ken H.
Unfollow Ken H.
Share Review
Report Review

I hadn't taken a defensive driving course in many years and was surprised at the length (very long) but thought the course was well planned and presented. I had not problem with understanding instructions and following the procedures in the course.

Date of experience: July 4, 2018
Texas
1 review
0 helpful votes
Follow Donald M.
Unfollow Donald M.
Share Review
Report Review

Video content is very engaging. Why do we have to wait 12 minutes to quiz after the video? It makes taking the course seem longer than usual

Date of experience: July 4, 2018
Texas
1 review
0 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review

I will always take this cource in case of me getting another ticket its the best way to stay out of getting a ticket

Date of experience: July 3, 2018
Texas
1 review
0 helpful votes
Follow Pavel R.
Unfollow Pavel R.
Share Review
Report Review

En los vídeos, tienen que tener más información visual sobre lo que hablan y explican en cada situación en las que estamos expuestos cada día

Date of experience: July 2, 2018
Ohio
1 review
0 helpful votes
Follow Alexandra B.
Unfollow Alexandra B.
Share Review
Report Review

Easy Process
July 3, 2018

I definitely appreciate how easy the registration process was and how user-friendly the course is. The cost and time commitment is also extremely manageable. No complaints here.

Date of experience: July 2, 2018
Colorado
1 review
0 helpful votes
Follow Celeste K.
Unfollow Celeste K.
Share Review
Report Review

This is a great course with useful, realistic information. It is not boring and really covers everything a driver needs to know in an efficient way. My only complaint is that the minimum time limit required to work on things is slightly frustrating because as a fast learner and worker I cannot go ahead at my own pace.

Date of experience: June 29, 2018
Texas
1 review
0 helpful votes
Follow Maria G.
Unfollow Maria G.
Share Review
Report Review

Very good course
June 30, 2018

I like being able to take this at home I can take the course at my on pace at the time most convenient for me. This is a good course.

Date of experience: June 29, 2018
Texas
1 review
0 helpful votes
Follow Kathy G.
Unfollow Kathy G.
Share Review
Report Review

This course helped me remember things that I had forgotten and that I will take with me from here on out. I would recommend it to everyone as a refresher course.

Date of experience: June 25, 2018
South Carolina
1 review
0 helpful votes
Follow JONATHAN I.
Unfollow JONATHAN I.
Share Review
Report Review

I finished mine at 4:00 am without falling asleep. I also like the overnight delivery option, which allows an individual to dismiss a ticket much faster.

Date of experience: June 22, 2018
Nevada
1 review
0 helpful votes
Follow Abraham s.
Unfollow Abraham s.
Share Review
Report Review

Good
June 20, 2018

Im abrahan solis and i say that the course was very good it have a lot of explanation but the only bad thing ia that is too long

Date of experience: June 20, 2018
Idaho
1 review
0 helpful votes
Follow Rebekah y.
Unfollow Rebekah y.
Share Review
Report Review

Good
June 16, 2018

Very easy to follow and very fast I had no problem registering I had a great experience over all and I got my ticket dismissed very happy with this program

Date of experience: June 15, 2018
Virginia
1 review
0 helpful votes
Follow Alex b.
Unfollow Alex b.
Share Review
Report Review

Compliment
June 14, 2018

The class was very informational and the video course was very good I enjoyed the whole course and the detail and time that was put into it

Date of experience: June 13, 2018
Texas
1 review
0 helpful votes
Follow Thomas w.
Unfollow Thomas w.
Share Review
Report Review

The wheels in motion course tought me things that I didn't know it was a good experience they make it easy to understand and for the most part its common sense things there is a few things that wasn't accurate

Date of experience: June 12, 2018
Texas
1 review
0 helpful votes
Follow Shane P.
Unfollow Shane P.
Share Review
Report Review

Pretty good
June 9, 2018

Old but gold, cheesy but easy, all in all, worth doing. Thats my review, nice, short, and sweet, hope everyone who reads this has a nice day.

Date of experience: June 9, 2018
Texas
1 review
0 helpful votes
Follow Elizabeth C.
Unfollow Elizabeth C.
Share Review
Report Review

It was very easy and I learned alot from this course. I Would recommend this course to all of my friends.

Date of experience: June 7, 2018
Michigan
1 review
0 helpful votes
Follow Mona M.
Unfollow Mona M.
Share Review
Report Review

This is the best online defensive course, clear instructions with easy registration with both video and document options.

Date of experience: June 5, 2018
Texas
1 review
0 helpful votes
Follow Rei M.
Unfollow Rei M.
Share Review
Report Review

NOTE: the up-front prices offered do NOT include an additional fee for expediting your completion certificate. Unless you're willing to cough up an ADDITIONAL $35, you have to wait at least two weeks. Plan accordingly.

Also? It was dated and boring, but I suspect that is pretty much the same across the board.

Date of experience: June 2, 2018
New York
1 review
0 helpful votes
Follow Darcy W.
Unfollow Darcy W.
Share Review
Report Review

Enlightening
June 3, 2018

There was information I didn't know, especially since I learned to drive in a different state. I feel more knowledgeable as a driver, and passenger.

Date of experience: June 2, 2018
Texas
1 review
0 helpful votes
Follow Angel R.
Unfollow Angel R.
Share Review
Report Review

As for now still in process of quizzing but simple and easy to follow video documentaries. Hope to receive within time the certificate of completion before court date. Insurance discount is a great pro.

Date of experience: June 1, 2018
Texas
1 review
1 helpful vote
Follow David E.
Unfollow David E.
Share Review
Report Review

Many courses offer the same thing for $25 not $35. They try to upsell you the whole time. If you have a temporary license plate don't use it for verification! They make you fill out a Statement of Assurance and get it notarized. I am not very happy with the customer service at all. Don't trust this company!

Date of experience: June 1, 2018

From the business

Got a ticket? Take your defensive driving course online now! State and court approved for traffic ticket dismissal and insurance premium discounts.