Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company offers a defensive driving course that is generally perceived as user-friendly and informative, with many customers appreciating the course content and the ability to complete it at their own pace. However, significant concerns have been raised regarding pricing transparency and customer service, with complaints about hidden fees and unprofessional responses to inquiries. Overall, while the course itself is deemed beneficial for improving driving skills and potentially lowering insurance rates, the company's reputation is marred by negative experiences related to perceived dishonesty and inadequate support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I hadn't taken a defensive driving course in many years and was surprised at the length (very long) but thought the course was well planned and presented. I had not problem with understanding instructions and following the procedures in the course.
Video content is very engaging. Why do we have to wait 12 minutes to quiz after the video? It makes taking the course seem longer than usual
I will always take this cource in case of me getting another ticket its the best way to stay out of getting a ticket
En los vídeos, tienen que tener más información visual sobre lo que hablan y explican en cada situación en las que estamos expuestos cada día
I definitely appreciate how easy the registration process was and how user-friendly the course is. The cost and time commitment is also extremely manageable. No complaints here.
This is a great course with useful, realistic information. It is not boring and really covers everything a driver needs to know in an efficient way. My only complaint is that the minimum time limit required to work on things is slightly frustrating because as a fast learner and worker I cannot go ahead at my own pace.
I like being able to take this at home I can take the course at my on pace at the time most convenient for me. This is a good course.
This course helped me remember things that I had forgotten and that I will take with me from here on out. I would recommend it to everyone as a refresher course.
I finished mine at 4:00 am without falling asleep. I also like the overnight delivery option, which allows an individual to dismiss a ticket much faster.
Im abrahan solis and i say that the course was very good it have a lot of explanation but the only bad thing ia that is too long
Very easy to follow and very fast I had no problem registering I had a great experience over all and I got my ticket dismissed very happy with this program
The class was very informational and the video course was very good I enjoyed the whole course and the detail and time that was put into it
The wheels in motion course tought me things that I didn't know it was a good experience they make it easy to understand and for the most part its common sense things there is a few things that wasn't accurate
Old but gold, cheesy but easy, all in all, worth doing. Thats my review, nice, short, and sweet, hope everyone who reads this has a nice day.
It was very easy and I learned alot from this course. I Would recommend this course to all of my friends.
This is the best online defensive course, clear instructions with easy registration with both video and document options.
NOTE: the up-front prices offered do NOT include an additional fee for expediting your completion certificate. Unless you're willing to cough up an ADDITIONAL $35, you have to wait at least two weeks. Plan accordingly.
Also? It was dated and boring, but I suspect that is pretty much the same across the board.
There was information I didn't know, especially since I learned to drive in a different state. I feel more knowledgeable as a driver, and passenger.
As for now still in process of quizzing but simple and easy to follow video documentaries. Hope to receive within time the certificate of completion before court date. Insurance discount is a great pro.
Many courses offer the same thing for $25 not $35. They try to upsell you the whole time. If you have a temporary license plate don't use it for verification! They make you fill out a Statement of Assurance and get it notarized. I am not very happy with the customer service at all. Don't trust this company!
Answer: Our Texas courses are 6-hours long, which is the minimum amount of time allowed by law for an approved course. (Source: https://www.tdlr.texas.gov/driver/driverlaw.htm)
Answer: It is! The TEA now falls under the TDLR (Texas Department of Licensing and Regulation). This course is approved, license number CP284. (Source: https://www.tdlr.texas.gov/DESSearch/results/getvalidation?searchterm=DefensiveDriving.com)
Got a ticket? Take your defensive driving course online now! State and court approved for traffic ticket dismissal and insurance premium discounts.

