DealFindReviews 205

They are terrible. BEWARE! As well as the companies that sell things on their site. It seems that they are all crooks.

I purchased two alcohol testers that stated retails for $95 for sale for $19. Once I received it and saw the brand ipega I then saw the value was only $10. They are a rip off and NO EXCHANGES.

Also, they do not warn you that this will be a FOREIGN TRANSACTION on your credit card so on top of paying more for the items I'm being charged an additional fee since they are based in Canada. BEWARE don't be fooled by them. I contacted Customer Service they said that they can't do anything about it. WELL THEY SHOULD WARN CUSTOMERS THAT DON'T LIVE IN CANADA of these charges.

I purchased two vouchers from two different businesses for cleaning services. One of the vouchers is still valid as it does not have an expiry date. After numerous unsuccessful tries at getting in touch with both cleaning services, I contacted Dealfind's customer service via email. Jhardaine responded initially regarding one voucher, saying that they could not refund the money and they hope I understand. I obviously replied as I was inquiring about the second voucher and received no response thereafter. It is very clear that Dealfind does not care about customer satisfaction and are a huge scam! The Better Business Bureau can be contacted regarding this matter, however, the process involves consumers filing a claim followed by the bureau investigating the claim by contacting the business but since there isn't a number listed for Dealfind, the bureau automatically closes the file! Some of the reviews suggest filing a class action lawsuit against them and I am all for it. Nobody likes being defrauded! I encourage reviewers to also contact the Ministry of Consumer Protection and file a huge claim against these scammers. For good measure, I contacted the CEO of Teambuy/Dealfind via Facebook. He may ignore my message but at least it's out there. His name is Ghassan Halazon. If I could rate them at -5 stars, I would.

I can attest to all the negative reviews posted here about Dealfind. DO NOT USE THIS COMPANY NO MATTER HOW TEMPTING THE "DEAL" MIGHT LOOK. I bought a carpet cleaning voucher and the company turned out to be fraudulent. When I tried to get a refund from Dealfind, the idiot girl on the phone, JESSICA, literally laughed in my face when I called for a refund. The owner of this company is named GHASSAN HALAZON. I wouldn't be surprised, or at least one would hope, that the Canadian (the company is based in Ontairo) government would look into this company because they are clearly STEALING MONEY from A LOT of unsuspecting people.

Dealfind is a COMPLETE ripoff! I've had nothing but problems trying to redeem two vouchers I purchased back in 2011! The vendor has been uncooperative and will not honour any of the things that were printed on the voucher. Been trying to redeem these vouchers for two years. Each and everytime I try to get some help from DealFind they quote their one year credit policy and basically tell me I am S. O. L. Terrible customer service! Buyer Beware!

Here's the actual email they sent me after my complaint by phone...

Hello,

Thank you for your email.

As per our refund policy, we are unable to issue a refund or credit for your voucher(s), as they were purchased over one year ago.

You are a valued customer, and we greatly appreciate your business and support. As such, we have issued a special one-time offer especially for you, a promo code to be used on TeamBuy.ca

$5 off a minimum purchase of $15. Expires July 4th, 2013.
1 time use.

We will try to contact the merchant and pass along your contact details to them asking them to urgently contact you. Hopefully they will, but if they do not they is nothing more we can do as it is outside of 1 year since purchase.

Thank you for your understanding.

Sincerely,

Luke
Customer Experience
Dealfind.com | TeamBuy.ca

www.dealfind.com
Ref:_00DA0aCyv._500A0E8pFF: ref

COMPLETE BS!

I bought 4 voucher from dealfind which is cost me $100. One of them close the business and other merchant said they don't deal with dealfind any more and they refused me. Two of the vouchers said they never expire. Now I can't use these vouchers and I contact dealfind they don't answer my phone, I send them email explain everything. Dealfind replay my email back saying they can't do anything I have to contact with merchants and this case is now close. I am still trying to contact merchant to get my money back but they don't give me any positive response yet it's been over a month. Can anyone advice me what to do?
In my advice we should all get together and fight with this scam

I bought two dealfind purchases for $49 each and was not able to use because of the horrible business they represent never answers phones and canceled our appointments, etc... When I emailed dealfind for a refund, they refused to refund me. That is $98 I lost! They won't even attempt to help you out. I am just writing this review to warn others not to buy anything from dealfind. They should be out of business and it ashamed they're still ripping people off. I am writing to BBB next. WIsh me (and many others) luck!

I have a few vouchers that do not have expiry dates but did not know that these companies went out of business I contacted Dealfind and they will not give me a credit or refund. This is HIGHWAY robbery as they have your money without delivering a product or service. They have all this free money as these merchants that went out of business did not get paid unless you have redeemed your vouchers.
Has anyone else had this experience?
Boycott Dealfind and Teambuy. This can be a class action lawsuit if everyone come forward.

Do not use this site. I bought a voucher that states "no expiration date". I waited a year to use it and the merchant would not accept the voucher. Dealfind will not refund my money because it is over a year ago. They would not give me any store credit either. So my money went for nothing. Absolutely scammers. Hope these people go out of business. Groupon and LivingSocials are much better. Never had a bad experience with Groupon or LivingSocial. Always bad experienced with Dealfind.

STAY FROM DEALFIND!

Worst Experience ever!

1) I purchased a set of earrings and a necklace from the site and was excited about them. Eight weeks goes by and nothing. No product, no contact from them, nothing. I contact them and find out that the promotion was discontinued! I was asked to choose a replacement product and even that got discontinued so I FINALLY got my money back.

2) I purchased a tank top set recently from them. It was two months later and again nothing (you think I would have learned) I emailed them and all i get is "please give us three days to resolve the issue" and "your item has been shipped, we are sure, we just don't know where it is". Then it shows up, now it did say on the deal that "you may not get all the colours listed" but what I got was 10 (instead of 12) of DUPLICATE colours. What am I supposed to do with two of the same colour?!?! Then I get told "it shipped, nothing we can do. Sorry!" stay as far away from DealFind as you possibly can. Even TeamBuy who is now their partner, groupon is the ONLY one I have ever had a good experience with!

I ordered two vouchers for handyman services. There is no expiration date on the services - that is exxplicitly stated on the vouchers. I called to use the services 14 months after buying them. The merchant says they won't honor them because they have not been paid by dealfind. Dealfind won't refund my money because it has been over a year since I bought the vouchers, despite the fact that they are not expired as they have no expiration date. Dealfind also will not answer the question of whether or not they paid the merchant. After several rounds of my asking for information, dealfind got tired of dealing with me and told me they were closing the matter and, if I have further questions, I can contact customer service. I was, of course, dealing with customer (dis)service all along.

I purchased a voucher for $59 for 3 massages ($225 value). Pretty good, right?! I tried for over a year to contact the masseuses and they never answered their phones or called me back. Called dealfind and was told that the establishment no longer accepted that promotion, but that since it had been over a year I couldn't get a refund. They did, however, send me an e-mail saying, "You are a valued customer, and we greatly appreciate your business and support. As such, we have issued a special one-time offer especially for you, $5 off a minimum purchase of $15."

Hahahaha what a joke. So glad it was only $59 and not the hundreds of dollars some people on here lost. DO NOT BUY ANYTHING.