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DealFind

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DealFind Reviews Summary

DealFind has a rating of 1.1 stars from 205 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DealFind most frequently mention customer service, credit card and expiration date. DealFind ranks 691st among Discount Shopping sites.

service
13
value
12
shipping
12
returns
12
quality
12

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Texas
1 review
1 helpful vote
Follow cecelia p.
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I bought some LED lights and when I received them they were so dim I could not light a room with all 25 if I tried. I wrote to them and they said they would contact the seller. It has been a month and no answer. I have written them twice more and NO ANSWER!

Date of experience: February 15, 2014
Canada
1 review
1 helpful vote
Follow Diane K.
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I ordered 2 of the faux fur lined coats on Dec 12 2013 Received one on Feb5. The fit was terrible, way too short in the arms, too tight in the shoulder area and the belt no where near large enough to properly do up. I received the second jacket that was ordered on the same day on Feb 6 I refused the item, so I`m waiting another 2-3 months to see if they will credit my credit card or just rip me off. Sure wish I would have read the reviews before ordering from this site. I have been shopping online for many years now and this is by far my worst shopping experience so far. DON`T order anything from this company!

Date of experience: February 7, 2014
Canada
1 review
1 helpful vote
Follow margaret s.
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I recently bought a dealfind for some gutter cleaning, and when I couldn't get a hold of the company, I went back to dealfind who gave me a credit for the full amount to use on there site, I have ordered a stopwatch, so I hope it comes now. The company that was suppose to do the gutter cleaning emailed me and said they have a lawsuit against deal find, as they never paid them for the deals. If I don't get my products, I will unsubscribe from them and delete them from my emails. I'd be careful with this company

Date of experience: February 3, 2014
Canada
1 review
1 helpful vote
Follow C C.
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I made a purchase since the beginning of November and still didn't receive it! It's February now. I don't even now why I paid for the shipping! I needed the product before new year, Avoid this site!

Date of experience: February 1, 2014
California
1 review
1 helpful vote
Follow Harvey A.
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I HATE THIS COMPANY!
January 30, 2014

I HATE THIS COMPANY! First off, I've never had to wait 2 in a half months to receive my items (Their guaranteed shipping date is FALSE!). The earliest I received a tracking number was a month after my purchase. By then, you already have completed your credit card statement towards the purchase but have no idea what happened to your items. When I do call customer service, they tell you they will follow up on the items and will get back to you, but NEVER make that promise. It's pretty much your job to be persistant and call back frequently (everyday if you must) just to figure out where the heck your items went. Be very careful about purchasing clothes online. The quality isn't as great as what's shown on the pictures. I would also suggest to go one or two sizes larger than what you're considering. So not only were my items delayed, but I did not like my purchases. They say these sales are final so you are taking a huge gamble with your money. Overall, I honestly think Dealfind should have NO STARS. Stay away from this company and prevent them from giving any terrible service to future vicitims who like to take advantage of special deals.

Date of experience: January 29, 2014
Canada
1 review
1 helpful vote
Follow L T.
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I'm all for getting in on a class action lawsuit!
I bought 3 different services, could not get anyone to answer the phone or emails. 2 are 'out of business' and the 3rd has not answered email, voicemail or text.

Date of experience: January 29, 2014
Georgia
1 review
0 helpful votes
Follow MARIE N.
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In 2011 I paid $44.00 for a $275.00 voucher for Perimeter Home Services with NO EXPIRATION DATE. I attempted to redeem it when purchased but was told by the person on the phone that they were booked until the next year. I held onto it until I needed home repairs and called them again this year. This time the person told me that "you must have the wrong number". I advised dealfind and was offered a $5.00 discount. This was unacceptable and I requested a full refund which they refused. They posted a deal for a fraudulent company and refuse to refund their victims. Do not allow this disreputable organization to get your money!

Date of experience: January 27, 2014
Illinois
1 review
1 helpful vote
Follow Dee G.
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DO NOT BUY FROM DEALFIND! NOT WORTH BUYING FROM! MORE TROUBLE THAN THEY'RE WORTH! THINK I WILL STICK WITH MORE RELIABLE SITES LIKE AMAZON AND EBAY! I've been dealing with this company going on 6 months now. I ordered a set of iPhone lenses and was missing one with my order. I contacted customer service and they made me go through the whole dealing of sending in pictures in. Supposedly they submitted them to their vendor and their vendor had not responded. I checked on my case a couple of months later and they say they haven't heard anything so they will just give me a $5 credit. I tell them thanks but I don't want a credit, I want the lens I'm missing and how is it possible your vendor is not in contact with you when you are obviously STILL SELLING THEIR PRODUCTS! They never respond to e-mails after that. I end up calling again about 3 weeks ago and talk to a guy named Stuart that tells me that the previous Customer service person I dealt with is no longer working there (i don't blame her). He then assures me he will take care of things and get back to me…and as you might guess I never heard back. Just sent him an email saying I'm done with dealfind. I will no longer order or recommend this company. DONE!

Date of experience: January 24, 2014
New York
1 review
1 helpful vote
Follow susan t.
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Ive ordered a number of nice looking items from dealfind.com and never receive them! There is no customer service. Do not order from this SCAM site.

Date of experience: January 22, 2014
Canada
1 review
1 helpful vote
Follow Todd M.
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They simply took my money!
I paid for a service and did not recieve the service. They are not willing to refund or offer credits.
AVOID THEM AT ALL COSTS!

Date of experience: January 15, 2014
California
1 review
0 helpful votes
Follow Dee W.
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Total rip off...
January 11, 2014

Total rip off... They sale you the voucher but fail to back it up. I purchased 4 tickets through a vendor who decided to have blackout dates until the expired date of the voucher. I emailed Dealfind and included my call logs where I've been calling the company and screenprints of the website saying they arr closed due to weather conditions. Keep in mind Los Angeles has been in the mid 70' to the mid 80's so I see no bad weather condition for a short boat ride. Anyway, Dealfind said they are unable to offer a refund because its after the 7 days of purchase as if I knew months ago that the company was going to pull this and rob me of four roundtrio tickets.

DEALFIND will find the deal but don't expect them to back the deal or even care if you were able to enjoy your purchase.

Don't do business with them. Learn from my mistake.

Date of experience: January 11, 2014
Florida
1 review
1 helpful vote
Follow lakita f.
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I ordered items 10/3/13 for Christmas. 12/1/13 i began complaining to customer service, they assured me my items were shipped and will be there any day. By the scond week I asked for a tracking number, the one provided was bogus. Now its Jan 9th. On the 2nd i actually called to complain, i wanted my money back. Now they shipped my porducts and said they dont give refunds. The items are coming from Orlando to Ft. Laurderdale... within the same state. PEOPLE DONT WASTE YOUR TIME... use a real site like Groupon or Living Social.

Date of experience: January 9, 2014
California
1 review
1 helpful vote
Follow M H.
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Least to say that there are a lot of individuals who have been ripoff by dealfind.com, myself included.

Dealfind needs to realize the unethical and illegal practice of their business and how much they have stolen money from individuals. By reading some post, I would estimate millions. Dealfind obviously does not respond or implement feedback from their customers. I think we have enough grounds to begin a class action lawsuit in Canada. Any thoughts?

Does anyone know of a class action lawsuit? Any interest in starting one against dealfind? I know there is a classaction lawsuit in the US but any in Canada?

Let's keep the thread going online and enough people are interested, we should start looking to file a case.

Date of experience: December 18, 2013
Canada
2 reviews
0 helpful votes
Follow Jess T.
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My husband bought 2 photography vouchers for $120 a few years ago with no expiration dates on them. We went to claim the vouchers this Christmas but the photographer has since been charged with 5 counts of sexual assault and is no longer in business. We called dealfind to get a refund, or at least a credit and they told us to go stuff it. Since they merged with teambuy they have changed their terms and conditions and will not do anything for us. Unbelievable. When we bought these vouchers, those were not the terms and conditions of the vouchers. Normally, a contract is preserved and you are grandfathered during a merger. Those vouchers do not have expiration dates. That money went to the vendor... you would think they would at least give us a number? Credit? ANYTHING? Nope. Based in Toronto and won't even investigate.

Date of experience: December 13, 2013
Canada
1 review
0 helpful votes
Follow kiran k.
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WORST COMPANY TO DEAL WITH EVER. It's name SHOULDN'T BE DEALFIND, BUT "EXPENSEFIND". I spoke to TWO managers@ dealfind today, Derryl and Sarah. BOTH were NOT customer friendly whatsoever, they were in defense mode from the start, and had NO empathy over my situation. I purchased 4 spa vouchers for $40 each two years ago. There was no expiry date, and when I would schedule, the company would cancel last minute and have no bookings for another 3 months. Both Darryl and Sarah kept repeating the refund policy over and over and over. It's extremely sad that I trusted Dealfind to begin with. I would NEVER purchase a dealfind voucher in my life ever again. I'd rather pay $200 for a spa day than deal with unethical incompetent businesses.

Honestly, pay the full price on a company you trust. Do the research and forget Dealfind. I work in customer service and the credit department, and where I work, we WORK with customers, and offer goodwill adjustments. The term GOODWILL doesn't exist in Dealfind's dictionary.

Date of experience: December 10, 2013
Canada
1 review
0 helpful votes
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Products are deceptive, customer service is arrogant, unfriendly and not helpful whatsoever, the worst "deal" site out there in my opinion.

Date of experience: December 3, 2013
Canada
1 review
0 helpful votes
Follow A B.
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Scams and Terrible deals (cheap and not what it is in the pictures). Further they do not stand behind the websites they promote. I bought vouchers for another website which they were promoting, which turned out to be a complete scam. The deal was to by the coupon and then go to the site and order the product, but pay for shipping costs there. Dealfind refunded the money for the voucher, but not the money that I had to put up at the site they promoted. I will NEVER use this site again.

Date of experience: November 30, 2013
Canada
1 review
0 helpful votes
Follow Raye L.
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Dealfind is the worst deal site I've ever dealt with. I've made 3 purchases so far. The first one never arrived, I contacted Dealfind and they issued me a refund after a couple more phone calls. Since they did give me a refund, I thought I'd give them a second chance and made my second and third purchase at the same time (HUGE mistake). Received my second purchase late. It is now 3 weeks pass the supposed arrival date for my third purchase, contacted customer service and they told me it was on its' way 2 weeks ago. Call them again 2 days ago, said they have to contact the merchant. Nothing! Call them again today, said it's procedure to contact the merchant, AGAIN!. A bunch of useless people that works there! Don't know anything and can't make a decision about anything.
Go find your deals elsewhere. Dealfind is a waste of time and energy. Wouldn't recommend it to my worst enemy.

Date of experience: November 28, 2013
Canada
3 reviews
17 helpful votes
Follow Loretta D.
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After purchasing 3 products off of Dealfind, I decided to search up some reviews about Dealfind and Teambuy (stupid me decides to research AFTER buying from them). After reading SO MANY bad reviews, I got anxious and concerned about "Am I going to get ripped off? I can't return or refund these stuff cause it's final sale!"

So I had to wait for a few days to call since the Customer Service hotline were only open on weekdays... I gave them a call and I told them the honest truth, while being nice on the phone of course and I told them my situation. I informed the customer service rep that I purchased 3 items and I'm worried because I didn't want to wait too long for my delivery AND I also informed him of the many bad reviews that I saw everywhere online.

So he offered me a FULL refund, not the 'Teambuy or Dealfind dollar credits'. He said that it'll take up to 5 business days for the refund money to be on my credit card statement.

Hope my review helped!

Date of experience: November 18, 2013
Canada
1 review
14 helpful votes
Follow Amy W.
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Dealfind is not that bad like how some people mentioned. I always order vouchers and products from them. The vouchers always work. Only when I order products from them it takes a longer period for time for the products to arrive. Last time I ordered perfume but it never came so I contacted Dealfind and they refunded the money back to me, not the money credits that I must use but it's the actually money back. Sometimes the quality of the products they sell is not that good but I don't think that is in their control.

Date of experience: November 12, 2013

From the business

Dealfind is a website providing daily deals on products and services in North America.


dealfind.com
Knoxville, TN, United Kingdom