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DealDash

4.4

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DealDash Reviews Summary

DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.

service
205
value
183
shipping
154
returns
117
quality
185
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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I cannot discribe my experiance as I did not see what was there for bidding and I wanted to see badly. Maybe my Washington address will let me see what is there so I can bid.

Date of experience: December 28, 2014
New Jersey
1 review
2 helpful votes
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My experience overall has been totally outstanding since dealing with the dealdash team. Other companies could surely use some dealdash lessons on how to treat customers. A+

Date of experience: December 28, 2014
Ohio
1 review
0 helpful votes
Follow J J.
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Needed help with my username and got a response in a timely manner.

Date of experience: December 28, 2014
California
1 review
0 helpful votes
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I asked foa refund of my
December 29, 2014

I asked foa refund of my. Money not knowing it would be taken from my account and i was givin it without any problems. Thanks dealdash.

Date of experience: December 26, 2014
Oklahoma
1 review
0 helpful votes
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I was refunded for the purchase I was unaware I made. It was an honest mistake, and you were honest enough to refund my money which I very much appreciate. Thank you again!

Date of experience: December 26, 2014
Tennessee
1 review
0 helpful votes
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My first run with you guy's was horrible, but the customer support. Just might might have made up for it. I might give you guys a nother run

Date of experience: December 24, 2014
Wisconsin
1 review
0 helpful votes
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After I understood it, It was ok
December 27, 2014

After I understood it, It was ok. It a good Deal after you learn Thank ya'll so much.

Date of experience: December 24, 2014
Texas
1 review
1 helpful vote
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Their answer to my question was very prompt the answers were precise and easy for me to file thank you

Date of experience: December 23, 2014
Washington
2 reviews
12 helpful votes
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I was bidding not knowing that each bid took money away from my card. I was under the impression that if i don't win the bid I still have money. But to my dismay each bid cost me. The meter at the bottom encouraged you to get a level or something. I was just kind of lost. And to pay 34 dollars and have nothing to show for it, wow. Never again.

Date of experience: December 22, 2014
DealDash -. — DealDash Rep
over a year old

Hi Rhuesel, sorry for the misunderstanding. Bids are purchased in packs of different sizes, and in advance, so each bid placed does not charge or remove money from your card. If you don't win the item, you have the option to buy it at regular price to get both the item and your bids back.

We'd like to give you a second chance therefore have returned 200 bids to your account to try again! If you have any questions just email our customer support team and we'll be happy to help you.

New York
1 review
0 helpful votes
Follow Nina G.
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Andrew is the best Customer service person! Give him a raise! Dealdash is wonderful!

Date of experience: December 22, 2014
Texas
1 review
0 helpful votes
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I am having too much fun
December 24, 2014

I am having too much fun. A little pricey at first for slow learners, but can't wait to see if I can get some really good deals.

Date of experience: December 21, 2014
Kentucky
1 review
1 helpful vote
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I want to thank DealDash for the following;
I went online to check it out and I thought I just signed up and gave my debit numbers so in case I wanted to bid I would be ready not realizing I bought $75.00 worth of bids.
I panicked as my money was already accounted for and this would throw me into overdrafts at the bank and created major problems at home.
DealDash worked on my request almost immediately and are refunding my money.
A site to be trusted thats for sure and I hope to be bidding soon.

Date of experience: December 21, 2014
Pennsylvania
1 review
0 helpful votes
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It is fun, just very long waiting and then all at once I lose. I can't do this with every item, so I will pay for what I want. Thank you.

Date of experience: December 21, 2014
New Jersey
2 reviews
1 helpful vote
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I misunderstood the price of the service and they are cheerfully refunding my money.

Date of experience: December 20, 2014
New York
2 reviews
11 helpful votes
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Not worth it at all
December 22, 2014

Not worth it at all. I wouldn't recommend this to anyone. I purchased my first bid pack and i won a $10 gift card with one bid. Ok, thats great, 16 cents for a $10 gift card. Then a few more small items that supposedly no one was bidding on, which i honestly believe they were just there because i was a beginner, and if i have luck with a few purchases, then I'll keep bidding. The auctions are supposedly fair because there are items that are one-per-user. I tried winning a kitchenaid stand mixer several times, I've spent about 400 or so bids trying to win one when i noticed i was bidding against someone who had already won one. It was a different color, and different model, but they're both kitchen aid stand mixers so its clear some people are bidding to sell items won which makes it unfair for the rest of us.
Also, after an auction reaches $5, no new bidders are allowed, but if you placed even just one bid in the very beginning, you basically have your foot in the door for the rest of the auction. I was up all night trying to win the kitchenaid stand mixer and then out of nowhere people who had not been bidding were able to place bids because they had placed in the beginning.
I would recommend Quibids instead. It is much better and more fair. In quibids, once an auction has been going on for a while, it is locked and only recent bidders can continue bidding. I just wasted $75 for nothing and all i got was a $10 gift card. You're better off just buying things on amazon.
This brings me to another issue. On dealdash, you get your bids back if you buy the item at full retail price, but items are rarely sold at retail price. On Quibids, the money you spent on the bids placed goes towards the buy now price, so you don't have to make another large purchase, you can just pay the difference.

UPDATE: Thank you, Dave, I just saw the credit on my card statement. I did give DealDash another try, but I have not had any luck. I do appreciate your customer service, thank you so much.

Date of experience: December 19, 2014
DealDash -. — DealDash Rep
over a year old

Really sorry to hear you did not like your shopping experience Kilcia. We see you won a $10 gift card to Amazon, two different Hasbro games and a 17pc Craftsman screwdriver set. The reason we offer the buy it now to get your desired item and bids back is to offer you a better experience and it also allows you to play again without having to buy more bids. Furthermore, I wanted to let you know we've refunded your $75 payment in full. We hope you'll give us a second chance and please email us with any questions. Sincerely, Dave

Maine
1 review
0 helpful votes
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Outstanding Customer Service
December 21, 2014

Deal Dash is a lot of fun, but with any business, there are snags. Well, the Customer Service at Deal Dash is far superior to any on line business I have ever dealt with. They are kind, understanding, helpful, efficient, and very pro customer.

Date of experience: December 18, 2014
Canada
1 review
0 helpful votes
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Had a small problem re payment that was resolved within 48 hours. Great customer service. They went beyond my expectations.

Date of experience: December 15, 2014
Texas
1 review
1 helpful vote
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It's been a wonderful experience, great customer service... I'll definately refer friends

Date of experience: December 15, 2014
Tennessee
1 review
4 helpful votes
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If you're persistent and learn the tricks of the trade, you can score some decent deals but this does take a lot of time and mental energy. Their prices for electronics at the "Buy it Now" price are exorbitant but that is probably the real retail price (which no store really sells items at). The cost per bid is 60 cents but in my time on the site, I've only seen them ACTUALLY sold at 60 cents once a week at most so it's better to wait for one of their deals.

Also, their shipping could be faster. They make a ton of money off these auctions (even being generous with saying its 16 cents a bid which is the usual sale price, they make $100+ bucks off an item they sell for $10 that was maybe worth $25) so they could certainly afford two day shipping.

Customer service was nice but they really need to do something about the issue of having multiple users play an auction at the same time in an effort to help each other out (push other legitimate bidders out by creating an illusion of 5 bidders when really it's just 1 and a couple of his friends or one person on a couple of devices). This is called "team play" and explicitly against the DealDash rules but TONS of users do it to the point that the bigger auctions especially are almost completely rigged. I don't believe this is a scam by the company but they should really log ips to prevent the problem before it starts.

They are much more afforable and win-able than QuiBids but I wish they would occasionally implement a multi-choice auction like QuiBids so that you can choose between a laptop, camera or tv for example. They also need to have more auctions going live simultaneously. There's usually only one auction going live every five minutes so with the No Jumper feature (which is nice but needs to be reduced from 500 bids to 300 like they do on their Black Friday deals) you may log on and only have an option of seven or eight auctions.

Overall, not a bad penny auction site though.

Date of experience: December 14, 2014
Colorado
1 review
1 helpful vote
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Ur deals are awesome!
December 16, 2014

Ur deals are awesome! And your customer service is great they responded to my request very fast I appreciate that and the privacy!

Date of experience: December 13, 2014

From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


dealdash.com
Founded in 2009
Woodbury, MN, United States