Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
We monitor reviews for authenticity
I am a new customer on deal dash and misunderstood when they took out more money and doubled mypurchase. Now I fully understand it thank you
I am very pleased on how fast your team responds when a situation arises and is taken care of.
My experience with Deal Dash customer service was superb. If ever I use an online auction they will be my choice.
These folks are a pleasure to deal with... always cooperative and helpful.
Excellent! The response I received was right on the money and I am tickled that the service is so great! I will tell everyone I know that DealDash cannot be beat. Thank you for your prompt and courteous attention to my request.
Fast service and wonderful customer service! Many, many thanks for such fine service!
Very quick customer response, even in the middle of the night!
They had good customer service, no back and forth like other company, thanks for the free bids I'll use them too learn.
I asked for a refund and it was handled in a very timely manner.
I was watching tv when i saw the deal dash commercial i went online to check it out put in my imfo and was charged 75.00. WHY
Confusing the automatic bid system just charged my card without knowing what happened or why even though I did not win any bid.
Sounds like you made a purchase of a bid pack after registering your account. Could you confirm your DealDash username and I'll look into this for you? We have a money back guarantee on everyone's first purchase so we'll be happy to help get this refunded if you would like.
My experience with customer service was 5 star. They answered promptly & understood my situation.
From what I anticipated to be a possible nightmare you have thus far, (that is, since MY association with your company (which is all of 24 hours (if that!)) You hav presented how thoroughly you have invested in good customer relations.
I'm new to dealdash and didn't have a clue about the bidding process. I went crazy and got carried away bidding on everything in sight. When I realized my error I contacted them. They returned my bids. I really appreciated how they handled my problem.
I love the site. I do find it a little harder to play then the original site I used to play on. This site does have get items that you can actually need or use. They seem to help you out if you come across any questions or concerns. It is FUN, and GREAT to play on this.
Did not know how to bid so refunded my $33.00 and gave me free bids was very thankful after I learn I will try again
I am and was very pleased they were very helpful expedient and they even take the time and explain to me step by step how the site works while
Refunded my money from
My mistake and even gave me credit so I can start my bed DealDash you got my vote. Thanks dealdash.com
I like the prices and it is very fun but most of all it have just about any thing that you wañt?
I accidentally purchased $70 worth of bids. I thought my charge card was going to be "on record" if I wanted to purchase. I have never done this before, so I don't know how it is supposed to work. I asked for a refund and it was promptly returned with a very polite email giving me $X amount of bids to try the system to see how it works! I haven't had time yet, but I am looking forward to bidding. I think I might like it and save $. I will most likely join then. Thank you for your generosity.
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: [email protected] Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is [email protected]
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is [email protected] I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


Hi Patrick, we are sorry for the misunderstanding. When entering your credit card information it looks like you purchased a 500 bid back for $75. We've gone ahead and refunded this for you.