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DealDash

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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DealDash Reviews Summary

DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.

service
205
value
183
shipping
154
returns
117
quality
185
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Deana L.
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I am a new customer on deal dash and misunderstood when they took out more money and doubled mypurchase. Now I fully understand it thank you

Date of experience: January 12, 2015
Arizona
1 review
0 helpful votes
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I am very pleased on how fast your team responds when a situation arises and is taken care of.

Date of experience: January 12, 2015
Texas
1 review
0 helpful votes
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My experience with Deal Dash customer service was superb. If ever I use an online auction they will be my choice.

Date of experience: January 12, 2015
Pennsylvania
4 reviews
19 helpful votes
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These folks are a pleasure to deal with... always cooperative and helpful.

Date of experience: January 11, 2015
Texas
1 review
0 helpful votes
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Excellent!
January 12, 2015

Excellent! The response I received was right on the money and I am tickled that the service is so great! I will tell everyone I know that DealDash cannot be beat. Thank you for your prompt and courteous attention to my request.

Date of experience: January 9, 2015
Maine
1 review
0 helpful votes
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Fast service and wonderful customer service! Many, many thanks for such fine service!

Date of experience: January 9, 2015
Minnesota
2 reviews
0 helpful votes
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Very quick customer response, even in the middle of the night!

Date of experience: January 9, 2015
Canada
2 reviews
0 helpful votes
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They had good customer service, no back and forth like other company, thanks for the free bids I'll use them too learn.

Date of experience: January 8, 2015
Texas
1 review
0 helpful votes
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I asked for a refund and it was handled in a very timely manner.

Date of experience: January 7, 2015
California
1 review
11 helpful votes
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I was watching tv when i saw the deal dash commercial i went online to check it out put in my imfo and was charged 75.00. WHY

Date of experience: January 6, 2015
DealDash -. DealDash Rep
over a year old

Hi Patrick, we are sorry for the misunderstanding. When entering your credit card information it looks like you purchased a 500 bid back for $75. We've gone ahead and refunded this for you.

Maryland
1 review
3 helpful votes
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Confusing the automatic bid system just charged my card without knowing what happened or why even though I did not win any bid.

Date of experience: January 6, 2015
DealDash -. DealDash Rep
over a year old

Sounds like you made a purchase of a bid pack after registering your account. Could you confirm your DealDash username and I'll look into this for you? We have a money back guarantee on everyone's first purchase so we'll be happy to help get this refunded if you would like.

North Carolina
1 review
0 helpful votes
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My experience with customer service was 5 star. They answered promptly & understood my situation.

Date of experience: January 5, 2015
New York
1 review
0 helpful votes
Follow Christina D.
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From what I anticipated to be a possible nightmare you have thus far, (that is, since MY association with your company (which is all of 24 hours (if that!)) You hav presented how thoroughly you have invested in good customer relations.

Date of experience: January 4, 2015
Illinois
1 review
1 helpful vote
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I'm new to dealdash and didn't have a clue about the bidding process. I went crazy and got carried away bidding on everything in sight. When I realized my error I contacted them. They returned my bids. I really appreciated how they handled my problem.

Date of experience: January 4, 2015
Pennsylvania
2 reviews
0 helpful votes
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Awesome!
January 6, 2015

Awesome! You haven't seen the last of me, I guarantee. Thanks again! =)

Date of experience: January 3, 2015
New York
2 reviews
1 helpful vote
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I love the site
January 6, 2015

I love the site. I do find it a little harder to play then the original site I used to play on. This site does have get items that you can actually need or use. They seem to help you out if you come across any questions or concerns. It is FUN, and GREAT to play on this.

Date of experience: January 3, 2015
New York
1 review
0 helpful votes
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Did not know how to bid so refunded my $33.00 and gave me free bids was very thankful after I learn I will try again

Date of experience: January 1, 2015
Georgia
1 review
0 helpful votes
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I am and was very pleased they were very helpful expedient and they even take the time and explain to me step by step how the site works while
Refunded my money from
My mistake and even gave me credit so I can start my bed DealDash you got my vote. Thanks dealdash.com

Date of experience: January 1, 2015
Virginia
1 review
0 helpful votes
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I like the prices and it is very fun but most of all it have just about any thing that you wañt?

Date of experience: December 30, 2014
Illinois
1 review
1 helpful vote
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I accidentally purchased $70 worth of bids. I thought my charge card was going to be "on record" if I wanted to purchase. I have never done this before, so I don't know how it is supposed to work. I asked for a refund and it was promptly returned with a very polite email giving me $X amount of bids to try the system to see how it works! I haven't had time yet, but I am looking forward to bidding. I think I might like it and save $. I will most likely join then. Thank you for your generosity.

Date of experience: December 30, 2014

From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


dealdash.com
Founded in 2009
Woodbury, MN, United States