Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
We monitor reviews for authenticity
I would just like to say I really appreciate the quick, friendly and supportive response to my refund request from the Deal Dash website. I honestly expected a negative response and a shut down. DealDash will be successful business maintaining the level of customer support that was shown me. I just wanted to take this opportunity to let others know this web business is trustworthy.
Thank you!
Vickie
I received a gift card that would not work. I have sent them several emails to see if they would correct this problem. NOTHING was ever done. I keep hearing they will forward this information to their suppliers. It's a shame, seems like the invalid card could be exchanged for a valid card.
Since I wrote the review deal dash has sent me a new gift card. It did take awhile, but everything was corrected.
It's much better than Ebay, Etsy or Pinterest. Very quick by comparison.
I have already started telling all my friends to go to your website and start bidding.
I have given this auction site a full week. I've been up at all hours watching, and have figured out how to us the auto bid. This is great. If I find something I like. I just put up what I want to wayger. And get up the next morning and see the results. I love it.
Had an issue with auction and resolved very quick hanks DealDash customer service is top notch
It was crazy at first but once you understand it, it is awesome
They are so honest when they say 100% money back guarantee. His wry is the best policy and they live by it.
Your customer service was prompt and very helpful. I thank you for your fast and efficient service. They get all 5 stars
I was kinda of confused on how Dealdash worked. I just wanted to try it. Had to purchase bids in order to try. I requested a refund and they gave it to me. They also let me keep the bids that I had purchased..
Response was great and my situation was handle without any questions asked thank you
I seem to have a lot of trouble with the penny bid unction I need to learn which people will not give up on the bed I have to be a discount for three or four times but the product is worth you guys have taught me who to look for and how to figure out when and when I should not be infor this I am very thankful
So far all employees have been kind and answered all my questions to the best of their ability and knowledge!
I noticed a charge for something I didn't order appear on my account. I notified customer service and the matter was taken care of in just one e-mail.
My experience in reaching dealdash and receiving the help I needed was excellent.
I have been a DealDash customer for some time. I do not have access when a lot of your items are put up for bid, therefore there are times that I would have bid on an item, only to find out that the bidder selection is already full.
I have only won a couple of your items.
I needed help in an area and the staff at dealdash.com came through for me.!
Again thank you for your friendly response, when I am ready, I will attempt to try your service.
I sined up to the site just so I could look around and see what it was about and they took 68 bucks off my card withc they do when u first joine and I dident know that it was all the money I had not knowing they were going to take it off my card so I sent them a text about it and they sent me back my money not that I don't want to buy from the site I just dident have money at the time I was just looking but knowing they were hounest enough to send it back to me with out a big hassle means a lot to me so thanks guys I will stay with u now
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: [email protected] Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is [email protected]
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is [email protected] I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

