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DealDash

4.4

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DealDash Reviews Summary

DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.

service
205
value
183
shipping
154
returns
117
quality
185
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Great service
April 1, 2015

Live interaction with the customer service was very helpful

Date of experience: March 29, 2015
Oregon
1 review
0 helpful votes
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Rate the customer service you just received!
Thank You!
Thank you so much for letting us know how you were treated by our team.

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For your ease, here is your previous response that you can freely copy and paste:
Thank you For you prompt reply Joao-

Ok, Yes I will try the 1000 bids please - I will get my brother something else.

And, I will make A Whiteboard/Animation Review Video after this... 5Star...

God Bless you and the rest of The Deal Dash Team

The Customer Service/Public Relations is 5Star...

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Date of experience: March 27, 2015
Indiana
1 review
5 helpful votes
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Dealdash.com is a penny auction. They say it is fair and honest. I tried the site and felt like it was like gambling. They gave me back my money and told me to finish using points. I never won until after I ask for a refund. I decided maybe I would try again after all I wanted a computer for my husband so if I just bid for that I would be ok. Thinking if I bid to high I would buy the product. I got into the site for alot of money on bids the auction ran 2 days and 1 1/2 nights. I thought I should go online and price the computer that I was bidding on. That was when I found the computer at Best Buys for $449 and they were selling it for $738. I just couldn; t justify paying almost double plus the price of all those bids. I aslo notice that sometimes I would be voting on other items and someone would win with me right there bidding. I don't believe it is fair or honest and they are making alot of money despite what they say. First hand experience but I learned my lesson well. Sincerely, Kim

Date of experience: March 27, 2015
Ohio
1 review
0 helpful votes
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Out of stock item
March 29, 2015

I was notified that a product was out of stock and was offered bids or a gift card. Thought this was very fair. Customer service is fast and fair.

Date of experience: March 26, 2015
Ohio
1 review
0 helpful votes
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Great people and trust worthy
March 28, 2015

I can not say enough good about these guys. When I win or buy they deliver quickly. Anytime I have had any type of problem they have also took the loose and never ask any question. You just can not find better service than that. If a customer can not get satisfaction from the DealDash team they can not be pleased. Love you guys and thanks for all your help.

Date of experience: March 25, 2015
Illinois
1 review
0 helpful votes
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Great website
March 28, 2015

Good deals. And very nice costumer service. Very helpful and mostly resolve all the issues right on chat

Date of experience: March 25, 2015
New York
1 review
0 helpful votes
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Great and quick response
March 28, 2015

I was truly amazed by response time I received. The service was very friendly and informative.

Date of experience: March 25, 2015
Michigan
1 review
1 helpful vote
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I've tried other penny auction sites but done as good as DealDash. Customer Service is second to none, quick to respond in a satisfactory matter concerning bids, refunds, credits, and inquires of items in questions. Ships all items free and quick. The Best by Far.

One of my wins on DealDash a Dyson Vacuum
Date of experience: March 23, 2015
Washington
1 review
0 helpful votes
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First time using customer service.
March 25, 2015

Very helpful, resolved my issue in a timely manner. Thank you.

Date of experience: March 22, 2015
Utah
1 review
0 helpful votes
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Thanks a million
March 25, 2015

These guys helped me out when it was my stupidity and took care of the problem great people thanks again deal dash

Date of experience: March 22, 2015
Arkansas
1 review
0 helpful votes
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I Make a mistake and pay for bid money, I send a refund request and they contact it me super quick and get my money back

Date of experience: March 22, 2015
North Carolina
2 reviews
0 helpful votes
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I have won a lot on this site as well as spent hundreds on buy it now deals... my issue though is you can only purchase the amount of bids. They want you to buy... sometimes I would just like 25 or 50 bids... your not given that option... also bid stomping is outrageous on the site and a lot of people have no info listed so it makes you wonder if they work for deal dash and are just trying to increase the bids to get more money and lets not forget those people who think paying $16 for a $10 gift card is a good deal... hello... since when is spending $6 more then the actual value of an item, not to mention the $2 or $3 you spent on the bids you used a good deal? I once bought an item to get my bids back and the item advertised its value at $8 but when I went to check out I was being charged $12. They said it wasn't their fault but that of the merchandiser... isn't it their job to make sure they are advertising the right price? I once saw a $1000 Walmart gift card go for $2200. 00 (it was free week so the winner only paid. 01 for it plus what bids they used) but if you multiply that ******* bids by the least amount of what a bid cost say. 13 cents deal dash made $28,600 off that one card just in bids. Once they got you hooked though you are done for... you can get some good deals but you also spend a lot of money!

Date of experience: March 22, 2015
New Jersey
1 review
2 helpful votes
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I've been bidding on dealdash.com for about two years now and have over 600 wins. These wins are great to say the least but in the beginning it seemed to be hopeless. There are all types of bidding strategies I've seen and some people just waist money by over bidding because they don't have any patience and want to win it NOW. Good luck with that fellow bidders. Its doesn't usually happen like that. New bidders should watch and learn first. Get to know your competition and learn their bidding habits and strategies. If not you can always learn the hard and expensive way.( keep buying more bids) Only go for things you would be willing to buy if you don't win and do not let your ego get the best of you cause the only one who comes out a big winner is DD.com Hope y'all have a great day

Date of experience: March 21, 2015
California
1 review
0 helpful votes
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Want to win
March 24, 2015

Good. Better if I would have won. Need more detail on how to win. I used aBib Buddy and Want to be able to see when my bids were being placed. Want to know if the winner used a Bid Buddy?

Date of experience: March 21, 2015
Canada
1 review
6 helpful votes
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Hated no human contact
March 23, 2015

Was contacted by advertisement via email. Other than payments u have no customer service phone numvers

Date of experience: March 20, 2015
Indiana
1 review
2 helpful votes
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Refund
March 22, 2015

There was a misunderstanding on my end on creating an account which had charged me $64.
I had requested a refund explaining what happened.
The service was very fast to reply and was very understanding, and they have a lot of generosity as well!

Date of experience: March 19, 2015
Maryland
2 reviews
1 helpful vote
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Awesome!
March 22, 2015

They are awesome! They help you quickly! They are just Awesome! The items are great!

Date of experience: March 19, 2015
Florida
1 review
2 helpful votes
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Customer service
March 21, 2015

I wrote them with a question and a problem, they were quick to respond and answered my question and solved my problem.

Date of experience: March 18, 2015
Illinois
1 review
2 helpful votes
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Great customer service
March 21, 2015

Although DealDash is not for me. The way they handle my refund was very quickly and hassle free.

Date of experience: March 18, 2015
Florida
1 review
1 helpful vote
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Excellent customer service
March 19, 2015

I was credited with bids that I thought had been lost because my alert information email wound up in junk folder somehow because of technical issue. Excellent!

Date of experience: March 16, 2015

From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


dealdash.com
Founded in 2009
Woodbury, MN, United States