Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
We monitor reviews for authenticity
When I inquired whether I could transfer my previous credits on an original account to my current account (since my old computer had crashed & I had to buy a new one), the staff was very gracious & helpful & immediately transferred my old points
To my new bid account.
THANKS TO A VERY EFFICIENT STAFF!
Tech support refunded my membership upon request - without question or a "read before you sign-up" comments.
This site is very good and helpful, they are willing to solve any problem, Im very satisfy with everything in this site.
Jesse was attentive to my problem and didn't leave me hanging for a long time. Would recomend this site for anyone needing a great support staff.
I noticed right away it was going to the wrong address, and the customer service person was Johnnie On The Spot and corrected it immediately in response to my contacting customer support!
I won a bid for a $10 Wal Mart gift card. After some weeks I did not get the card so I sent a e-mail to DealDash. They advised me that they would get me another card or I could take 150 free bids. I took the bids and think that, that was more than fair.
Fast service and very detailed information. Thanks for your service
It's been great for the most part. Customers service is wonderful as well. I just want to thank deal dash for helping people like myself.
Fast and very friendly great service the first time
I have had wins and loses and the time can be long. That's ok when you are in a game as such. My friend and I trying not to bid against each other, when I loose I get up and go to another bidding war. Having fun learning.
Thanks for the bids.
I have tried them all (penny auction sites) over the years. I have read all the reviews and then experienced it for myself.
Without a doubt, DealDash is the one for me!
It (DealDash) is honest and fair. I never once felt "cheated" or misled in any way. It is addictive for sure, but that is for each individual to sort out for themselves.
The products are great, shipped quickly (unless otherwise indicated) and customer service is absolutely efficient and professional.
There is nothing else to say except that this site if for me.
Haven't won anything yet but I like the stuff that they have to be won
Everything that I read about Deal Dash sounded legit. So I though, I'll give it a try. Didn`t know how 400 bids would work out. But I think that I have everything under coontrol. LOL! I've won 3 bids, not big ones, but I won. Yea!
I wanted a new phone for Verizon, but they don't offer any on the site, they still refunded my bid pack purchase and let me use the bids to bid on other items! Awesome service and fast response!
I am new to DealDash and have found customer service to be professional, very timely, and absolutely stellar! Every company should take lessons from you DealDash!
As a new dealdash customer, I required assistance with a refund. They replied to my email, and refunded my money in record time, all HASSLE FREE! I was very impressed.
I didn't read all the fine lines close enough & they were very understanding thank you
I had an item that I had not received for a good period of time. I then requested help with the matter and customer service was very heopful.
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: [email protected] Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is [email protected]
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is [email protected] I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

