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DealDash Reviews Summary
DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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I just signed up and I realized I had been charged a $20 fee for a bidpack. I didn't even know what I was charged for until I really looked! Highly upset. I just want my money back.
Will not refund money for unauthorized purchases on debit card
Hi Trina. Could you please send me your user name so I can look into it? My personal email is [email protected]
First I was responded to within 5 minutes of my question. Then I found out that DealDash run's specials sometimes where the highest bidder gets the item for free! Almost too good to be true so I'm going to test it out lol.
You were very patience and helpful since i didnt know anything of how deal dash worked thanks for your help!
Just didnt realize ur name was public until too late. Needed help changing to less obvious. Thanx again.
Hi Brian. You can change your username by replying to this message with what you’d like your new username to be. I’d recommend you to list three possible usernames in case some of them are already taken. We’ll perform the change after that and inform you about your new username. Please let us know if you have any further questions!
DELETE
I would have enjoyed this experience so much better if they got rid if bid buddy. Not quite the fair play that they advertise. It ends up becoming a bidding war between computers and the one who is willing to pay for more bids "wins" I get that's how they make their money. I still think it would be way more fair to do away with bid buddy and have to manually place your bid. I won't be back nor will I be referring to any of my friends
Hi Shannon. BidBuddy actually makes it easier to win auctions! It is used by the most successful bidders on DealDash. In fact, BidBuddies are responsible for the majority of the auctions won on the site.
Tried to win a couple gifts over the last 2 months. Maybe I have no luck but when you see how much previous winners paid ya think ok I have a chance. To many of the auctions I tried went for r or the times the amount of previous winners. I also know the previous winners numbers don't jive because they change every couple of hours. I'm done. Good luck
Hi Andy. You’ll be happy to know that if you do not win anything with your first bid pack (as advertised, first bid pack only), DealDash will put those bids back into your account so you can try again, we call this our Winning Guarantee. Could you send me an email to [email protected] with your user name so I can take a look at your account? Thanks!
Shocked. I repaired myself to haggle to get my bids back. Boy, was I pleasantly surprised!
I did not understand how this works and was almost immediately refunded. I will get help watch offered video and hopefully feel more confident in my choice so I may use this site in the future... thank you!
I recently left a disappointing review for an instance when I received an empty box instead of the item I had won with the high bid, which happened to be very, very low. I was, and am, sure it was an oversight that happens occasionally and would have been more upset had it cost more to acquire. Nevertheless, I thought it appropriate to make it known that this had occurred. In a matter of just a few hours, I came across a reply that assured me a replacement item was being sent.
Needed to understand more, I ask question and got my answer and more. Answered all questions asked in a short amount of time. Very pleased
Yesterday I found a deal for GoPro that says "buy it now" for just zero dollar. I bought it then I got my receipt. When I checked the status of my order today, I found it voided! I talked to the online support, he told me that it is not possible for him to send me the cam for free. I said to him it was my first impression of this website because I'm a new costumer. Then he gave me a free bids for apologizing. It is okay, but I think if there is any error in the system, the costumer is not responsible for that. You should send the product to the costumer even though it was an error.
Wondering when items I won would ship and immediately the support sent my order status.
I was so glad to hear that I would get back a full refund. Deal Dash customer service really helped me a lot. They solved my problem with just a simple message.
I registered for the site and wasn't aware that I would be charged for the service right off the bat just to see the site. I sent an email to support and they refunded my money and told me that I could still use the bid points anyway. I can't use them because I don't have time to sit there and watch the screen, but It's great that they offered that to me. Great customer service!
I had a question, and they responded back fast.
Thank you,
Iscrewed up when I joined, did not know iwas purchasing bids when I joined, DDCS did a great job taking care of my blunder! Ty
This is the worse site i have ever been to. Words cant even explain it, if you want something like this do beezid so much better. I want to kill myslef that is how bad this is, i didnt waste to much money but what i did i want to just shoot myself is how bad it is, i would rather be dead then waste money on this site.
Hi Desiree. I am sorry to hear your concerns. DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance.
If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won.
Giving DealDash a try is risk free!
From the business
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
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Hi Trezelle,
Thank you for your comment. I'm sorry to hear that there's been a misunderstanding.
The initial payment was for the bidpack you purchased after signing up for your free account. DealDash operates on the "pay to participate/bid model" so it's required to first purchase bids. With that said, all customers are entitled to a 100% money back guarantee on their first bid pack.
I've gone ahead and issued a refund for this transaction. In the meantime, I'll leave the bids in your account. You can use these to bid on some of our great items, and you can even win these auctions without having it interfere with your refund!
For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work
Please let us know if there's anything else you need. We'll be happy to help.