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DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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I was having trouble with getting my product but turns out it was my fault and they helped me straighten it out within a day
Since joining DealDash, I have had nothing but superior service! (Same goes for all products purchased). I tell all my friends about DealDash, and now I have them hooked.
Thank you DealDash!
DD
I didn't know that late, late at night the bid package prices change, and my customer service agent was so nice and explained very clearly how it works. She did an excellent job.
I tried Deal Dash and it was not for me. HOWEVER, the customer service was great as far as getting a refund with no hassles!
I felt like they GOT IT and that they got it right -- even when the auction approach is not a good fit for the customer.
More online companies should do business this way!
I won a Microwave and when it arrived it wouldn't work. I emailed Deal Dash and within two days I received an email with a scan code to take to WalMart and exchange the microwave. I'm impressed!
I ha e always been treated fairly and quickly and CS is great they go out of their way to help and rectify and issues you have. A ++
I was reporting a error when using Paypal for purchasing,. My costumer service contact was helpful and reported the issue to IT
I needed to change the delivery address of an auction item I had won. My online assistant (Adrian) took care of everything promptly.
Just wish you had customer service phone line, n time for customers who need help toll free # for customers help... that would b awesome, I think! VERY SURPRISED YOU DON'T. JUST A suggestion... thats all... ;) I'm new n would help alot if there's customers service hot line... Lol. But for real, to speak with and walk customers thru the things they may need help with, or just don't understand.
Thank you, n would like to get started bidding, if I New how, for sure... INFO ON THE WAY... SO HOPEFULLY I WILL FIGURE IT OUT. ;) thanks again!
I was inquiring about the benefits of the levels accumulated on DealDash. The response was quick and to the point. Thanks again for your service.
Any time there is an issue, they are Johnny on the spot to remedy it!
James just helped me tremendously! He very quickly resolved the situation, great Customer Service
Something won was the wrong size, I asked to return. I did not have to wait long for a reply. The package is on it's way back. I had a problem and DealDash said done. Thankyou!
I appreciate the response and action taken when I received a damaged product from a bid that I won. They asked for pictures and put a plan of replacement into action. I appreciate their response and action on my behalf!
Steve, your rep. Was so patient, and worked through several options before the issue was resolved. Thanks, and a pat on the back for helping me. I hope that
I am lucky enough in the future, if needed, to have Steve help me again. I love
DealDash.
I was just checking the site and all of the sudden and without my authorization they charged me 80$! I'm waiting for a full refund.
Hi Magnolia, from what I can see our support team went ahead and I've gone ahead and issued a refund for this transaction. If you have any more questions about the website, please don't hesitate to ask, we'l be here to help!
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: [email protected] Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is [email protected]
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is [email protected] I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


Hi Yvelis,
Thanks for getting in touch. I'm sorry to hear that there's been a misunderstanding.
The initial payment was for the bidpack you purchased after signing up for your free account. DealDash operates on the "pay to participate/bid model" so it's required to first purchase bids. With that said, all customers are entitled to a 100% money back guarantee on their first bid pack.
I've gone ahead and issued a refund for this transaction. Please allow 3 to 5 business days for your bank to receive the refund.
In the meantime, I'll leave the bids in your account. You can use these to bid on some of our great items, and you can even win these auctions without having it interfere with your refund!
For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work
If you need anything else, please don't hesitate to contact me, and I hope you give yourself another chance to take advantage of our bargains!