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DealDash

4.4

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DealDash Reviews Summary

DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.

service
205
value
183
shipping
154
returns
117
quality
185
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

California
1 review
2 helpful votes
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I was having trouble with getting my product but turns out it was my fault and they helped me straighten it out within a day

Date of experience: February 3, 2016
Massachusetts
1 review
2 helpful votes
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Superior service!
February 6, 2016

Since joining DealDash, I have had nothing but superior service! (Same goes for all products purchased). I tell all my friends about DealDash, and now I have them hooked.

Thank you DealDash!
DD

Date of experience: February 3, 2016
Florida
1 review
0 helpful votes
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Inquiry question on bid costs
February 4, 2016

I didn't know that late, late at night the bid package prices change, and my customer service agent was so nice and explained very clearly how it works. She did an excellent job.

Date of experience: February 1, 2016
Texas
1 review
1 helpful vote
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I tried Deal Dash and it was not for me. HOWEVER, the customer service was great as far as getting a refund with no hassles!

I felt like they GOT IT and that they got it right -- even when the auction approach is not a good fit for the customer.

More online companies should do business this way!

Date of experience: January 30, 2016
Oklahoma
1 review
3 helpful votes
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Great Customer Service
January 30, 2016

I won a Microwave and when it arrived it wouldn't work. I emailed Deal Dash and within two days I received an email with a scan code to take to WalMart and exchange the microwave. I'm impressed!

Date of experience: January 27, 2016
Arizona
1 review
0 helpful votes
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I ha e always been treated fairly and quickly and CS is great they go out of their way to help and rectify and issues you have. A ++

Date of experience: January 26, 2016
South Carolina
1 review
0 helpful votes
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Paypal error
January 28, 2016

I was reporting a error when using Paypal for purchasing,. My costumer service contact was helpful and reported the issue to IT

Date of experience: January 25, 2016
North Carolina
2 reviews
0 helpful votes
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Exceptional Help
January 28, 2016

I needed to change the delivery address of an auction item I had won. My online assistant (Adrian) took care of everything promptly.

Date of experience: January 25, 2016
Illinois
1 review
11 helpful votes
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Refund
January 28, 2016

Without authorization my card was charged. I need a refund and cancel this account

Date of experience: January 25, 2016
DealDash -. — DealDash Rep
over a year old

Hi Yvelis,

Thanks for getting in touch. I'm sorry to hear that there's been a misunderstanding.

The initial payment was for the bidpack you purchased after signing up for your free account. DealDash operates on the "pay to participate/bid model" so it's required to first purchase bids. With that said, all customers are entitled to a 100% money back guarantee on their first bid pack.

I've gone ahead and issued a refund for this transaction. Please allow 3 to 5 business days for your bank to receive the refund.

In the meantime, I'll leave the bids in your account. You can use these to bid on some of our great items, and you can even win these auctions without having it interfere with your refund!

For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work

If you need anything else, please don't hesitate to contact me, and I hope you give yourself another chance to take advantage of our bargains!

Missouri
1 review
0 helpful votes
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Pleasant
January 28, 2016

Just wish you had customer service phone line, n time for customers who need help toll free # for customers help... that would b awesome, I think! VERY SURPRISED YOU DON'T. JUST A suggestion... thats all... ;) I'm new n would help alot if there's customers service hot line... Lol. But for real, to speak with and walk customers thru the things they may need help with, or just don't understand.
Thank you, n would like to get started bidding, if I New how, for sure... INFO ON THE WAY... SO HOPEFULLY I WILL FIGURE IT OUT. ;) thanks again!

Date of experience: January 25, 2016
New Jersey
1 review
0 helpful votes
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Refund
January 27, 2016

Well taken care of had no experience dash deal and got help quick

Date of experience: January 24, 2016
South Carolina
1 review
0 helpful votes
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Quick responder
January 26, 2016

I was inquiring about the benefits of the levels accumulated on DealDash. The response was quick and to the point. Thanks again for your service.

Date of experience: January 23, 2016
Texas
2 reviews
3 helpful votes
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Any time there is an issue, they are Johnny on the spot to remedy it!

Date of experience: January 23, 2016
Georgia
1 review
0 helpful votes
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Help with an unauthorized charge
January 25, 2016

James just helped me tremendously! He very quickly resolved the situation, great Customer Service

Date of experience: January 22, 2016
Arkansas
2 reviews
1 helpful vote
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Respectful
January 24, 2016

Something won was the wrong size, I asked to return. I did not have to wait long for a reply. The package is on it's way back. I had a problem and DealDash said done. Thankyou!

Date of experience: January 21, 2016
Utah
2 reviews
0 helpful votes
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Always a good experience
January 24, 2016

So easy to work with and so great at getting things done.

Date of experience: January 21, 2016
Ohio
1 review
0 helpful votes
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HAPPY
January 24, 2016

THIS WENT WELL, NO DELAYS, VERY FAST AND THE PERSON I CHATTED WITH WAS WELL PREPARED FOR EVERYTHING ASKED!

Date of experience: January 21, 2016
Ohio
1 review
0 helpful votes
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Looking Out For Their Customers!
January 24, 2016

I appreciate the response and action taken when I received a damaged product from a bid that I won. They asked for pictures and put a plan of replacement into action. I appreciate their response and action on my behalf!

Date of experience: January 21, 2016
North Carolina
1 review
0 helpful votes
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Outstanding
January 24, 2016

Steve, your rep. Was so patient, and worked through several options before the issue was resolved. Thanks, and a pat on the back for helping me. I hope that
I am lucky enough in the future, if needed, to have Steve help me again. I love
DealDash.

Date of experience: January 21, 2016
Colorado
1 review
7 helpful votes
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Refund
January 23, 2016

I was just checking the site and all of the sudden and without my authorization they charged me 80$! I'm waiting for a full refund.

Date of experience: January 20, 2016
DealDash -. — DealDash Rep
over a year old

Hi Magnolia, from what I can see our support team went ahead and I've gone ahead and issued a refund for this transaction. If you have any more questions about the website, please don't hesitate to ask, we'l be here to help!

From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


dealdash.com
Founded in 2009
Woodbury, MN, United States