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DealDash has a rating of 4.5 stars from 4,497 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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The experience of using the site was great and well as the product received
I always enjoy coming up with a plan and strategy to win an item. My methods don't always work but I love to try new ones.
Hi Anthony! Your positive review is much appreciated—thank you! We’re glad to have met your expectations and look forward to continuing to serve you in the future. It's great to hear that you've developed your personal method and strategy and wishing you all the best! Our Customer Support is available 24/7 should you need anything. Happy bidding!
I hadn't been on in a while so I thought I would try it again. It's still exactly the same. No fair rulings back and forth. The same people win all the time.
Hi Lisa! We're truly sorry to hear of the disappointment that you've experienced after trying out our platform again. We highly value your feedback and are eager to address your concerns. Please feel free to reach out to us directly at [email protected] so we can assist further, we're available 24/7! Looking forward to hearing from you!
Very rewarding with each purchase and no problems. Will give Deal Dash eight thumbs up.
Hi Janice! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it's feedback like yours that keeps us motivated. We look forward to continuing to serve you! Our Customer Support is available 24/7. Happy bidding!
Started playing regularly a few months ago and my experience has been fantastic. I'm actually very surprised how quickly they respond to questions and how customer focused their team is. I really don't have a negative thing to say about my experience. Great site, great experience, great fun! Thanks for everything you're doing right now!
Hi Aaron! We appreciate your kind words and positive feedback! It’s great to know we met your expectations, and we are excited about continuing to serve you. Our Customer Support is available 24/7 if you ever need anything in the future. Happy bidding!
I have playing off and on for several years and it is a lot of fun.
Hi Donna, Thank you for your positive review! We're thrilled you enjoyed your experience! We value your feedback and look forward to continuing to serve you. Our Customer Support is available 24/7 if you ever need any assistance. Happy bidding!
I had left a subpar review of a product that I had won. I was given a refund, bids back and sent a different bag to try. Could not ask for any better. Thanks
Hi Gerri! Thank you for your wonderful review! We're delighted to hear about your positive experience with our support team. Your feedback keeps our team motivated, and we look forward to continuing to serve you! Our Customer Support is available 24/7 if you ever need assistance again in the future. Happy bidding!
I have never experienced an issue with Deal Dash. They have good communication and always address any issues I might have.
Hi Melody! We appreciate your kind words and positive feedback! It’s great to know we met your expectations, and we are excited about continuing to serve you.Our Customer Support is available 24/7 if you ever need anything. Happy bidding!
Customer service is always great; every person I have dealt with hear what I am saying, are always pleasant, get back to you promptly, and know their job!,
Hi Sue! A huge thanks for your positive review! We are thrilled you had a pleasant experience and appreciate you sharing it. Thank you for your kind words about our Customer Support team! We’re looking forward to continuing to serve you! Happy bidding!
I enjoy looking at the many auctions that continually appear on DealDash. When I see something I'm interested in, I will join in the bidding. I have won several auctions and have also spent bids without a winning result. It's fun to participate.
Hi James! We appreciate your kind words and positive feedback! It’s great to know that you are having fun on our platform, and we are excited about continuing to serve you.Our Customer Support is available 24/7 if you ever need anything. Happy bidding!
Am usually disappointed when new members think the best way to win is to jump in and waste bids. This is very frustrating, everyone deserves a chance to bid and have the clock count down.
Hi Marge! Thank you for your feedback. We understand your frustration with bid jumpers. To help new members understand how to bid effectively, make best use of their bids, and take advantage of the benefits of the BidBuddy, we do provide numerous tips and suggestions, which are accessible from our website or via email. However, we recognize how challenging it could be when others do not abide by the same strategies. Your honest insight will be taken into consideration as we continue to look for ways to improve the experience for all our users. If you have further feedback or need assistance, please feel free to reach out to us. We're here 24/7 to help. Happy bidding!
Tried to do the steps for free bids and had a problem doing the comment required portion. Emailed them and they gave me the free bids anyway!
Have been with you guys for over 12 years for a reason!
Hi Antonio! Thank you for your wonderful review! We're delighted to hear about your positive experience and we truly appreciate all your support throughout the past 12 years. Your feedback keeps our team motivated, and we look forward to continuing to serve you for more years to come! Our Customer Support is available 24/7 if you ever need assistance. Happy bidding!
This company has this customer service team that are above the entire world with their customer service personnel. You just can't go wrong with theses caring people. I have NEVER seen anything like it. DD keep up the FANTASTIC WORK.
Hi Steven! Thank you so much for your glowing review! We're delighted to know you enjoyed your experience with us. Your feedback inspires us, and we’re eager to continue serving you. Our Customer Support is available 24/7. Happy bidding!
Easy to use. Many different items... something for everyone.
Hi Stephen! Thanks for the five star review! We're so glad you were pleased with our services and items. It’s always encouraging to get such positive feedback, and we look forward to continuing to serve you! Our Customer Support is available 24/7 if you ever need us. Happy bidding!
Very fun and most of the time i only use my free bids
Hi Kevin! Thanks for sharing your positive review! We're glad you're having a top-notch time. We're always here should you require any assistance. Happy bidding!
Every experience I have had with Deal Dash has been great...and so much fun. Does not matter if I win something or not, gives me something to look forward to doing.
Hi Mary! We truly appreciate your positive feedback! It’s great to know we met your expectations, and we are excited about continuing to serve you.Our Customer Support is available 24/7 if you ever need anything. Happy bidding!
My experiences with Deal Dash Customer Service have always been positive. Whenever I have an issue or concerns, I always receive a rapid and satisfactory response.
Hi James! Thank you so much for your 5 star review! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it's feedback like yours that keeps us motivated. We look forward to continuing to serve you! Our Customer Support is available 24/7. Happy bidding!
Was busy that day, so I put my 30 bids in and returned to the project I was working on. Came back later and was surprised to find I had won. Thank you I do have a question I have wanted to ask for a while. Why is DealDash no longer offering the bid quest to gain bids without having to win anything. My daughter and I always made sure to complete those quest, even though it was only for 5 to 10 bids. We had fun competing seeing who got done first. Now she doesn't do a lot on DealDash
Hi Daniel! Thank you so much for your positive feedback! It's great to hear that we are on the right track! We do still occasionally have daily challenges where you can earn free bids, we recommend keeping an eye out on your Badges page! If you have any further questions, please reach out to us at [email protected] and we'd be more than happy to help! We’re always here for you, day and night. Happy Bidding and looking forward to hearing back from you!
I enjoy having the opportunity to win things from Deal Dash and have given them to kids and grandkids as well as return for bids, occasionally. It's easy and fun to watch the auctions and try to figure out what I want from all the options. I never spend more than I can afford.
Hi Tammy, Thank you for leaving such a positive review! We're thrilled you enjoyed your experience. Amazing strategy on setting a budget and not going over it! We value your feedback and look forward to continuing to serve you. Our Customer Support is available 24/7 if you ever need any assistance. Happy bidding!
I AM NOT MUCH OF A WRITER HOWEVER I CAN HONESTLY SAY I REALLY ENJOY DEALDASH. WHEN WHAT I WIN COMES IN IT IS LIKE A SURPRISE GIFT COMES IN AND THE PRODUCTS COME IN IT IS A HUGE SURPRISE JUST CAME IN. KEEP ADDING TO YOUR PRODUCT LINE.
Hi Wayne! Thank you for your wonderful review! We're delighted to hear about your positive experience and enjoyment of our products. Your feedback keeps our team motivated, and we look forward to continuing to serve you! Our Customer Support is available 24/7 if you ever need assistance. Happy bidding!
It's a fun site to play and occasionally you win something too.
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: [email protected] Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is [email protected]
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is [email protected] I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


Hi Mark! Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark. Looking forward to continuing to serve you. Our Customer Support is available 24/7. Happy bidding!