Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
We monitor reviews for authenticity
I signed up with my paypal account, and they took $78.00 dollars out. I did not know they was going to do this. I called Dealdash and they refunded my money within minutes. Thank You.
Excellent. The answers were to the point, very clear, in excellent English. I thank them for one of the clearest and most prompt answers I have ever received from a web business.
Anytime yout try something new, there is bound to be mistakes and misunderstandings. Deal dash customer service is without a doubt the best I've ever contacted to resolve any issues I had with their site. I've never left feeling like I was cheated or taken advantage of. If your into deals, sometimes you can luck into great deals there (I got a $10 Burger-King Gift Card for 2 cents!) The only negative comment i have is: It's a gambling site so be aware, you can get hooked & spend more than you realize pdq!
I didn't realize that I was being charged $29.99 for bids when I opened an account with Deal Dash. I sent them an email explaining what had happened and I received an email stating that I would get a refund and to keep the bids to try out their web site. Very nice. Not many companies work that way. I appreciate it very much.
Everything went smoothly, because of the efficiency of the company & staff! They're for real! AWESOMENESS!
THANKS!
Well anna helping me understanding of what I did and what not to do thin told me how to understand the bidding on this site thanks for your help.
I've had a big desire seeing your TV promos and loved o get his app and when I got my new phone I just had to have the app
I logged in to check out the site. A couple hours later I get a $70.00 charge and I hadn't bid on anything. I contacted support and they explained it was for a bid package. They happily refunded my charge.
THANK YOU SO MUCH FOR YOUR THOUGHTS AND CONSIDERATION.IT MEANT A LOT TO ME THAT YOU WOULD TAKE TIME TO LET ME ABOUT HOW YOU WORK. THANK. YOU ALL SOOOOOOO MUCH. YOURS SINCERELY MISS BRENDA WARREN.
I emailed dealdash with a general question; not even a problem issue. I expected an answer the next day. I received a response email in under 30 minutes, with my question fully answered... and then some. I'm very impressed.
I asked for a refund and got it right away. This sight is amazing. No
Questions asked.
This site is clearly for fun and a bit of an addictive gambling site in a way. It takes a while to become keen to how and when to bid... and when to walk away. Winning is fun and losing really sucks because they are basically taking your hard-earned money. Some people seem to "live" on the site and when you see them jump in on something you're bidding on, you just have to either decide to stay the course, or realize they are far more experienced (and resilient) than you and cave.
So I tried it based off commercial I saw
Well had no luck and then
I started reading looking around discovered i purchased bids by entering my CC when i created an account
This was not explained nor displayed nor advertised
I thought it would be like eBay or Goodwill auction but not so.
I sent an email once I figured out they charged me requesting a refund and within two days they responded and issued a full refund
Fun costly game... go on drink the kool-aid
Nothing but good things to say about deal dash they are amazing
I was given links to two sights one to look for something specific in the auction thee other was category specific I clicked on then they took me to jig but could not search either site.
I was really happy about customer service. This is my first customer service experience who responded to email within few minutes. I will promote this site discounts and deals to my friends and colleagues.
Awesome Guys plz continue the same service dont disappoint anyone..
Well, every time the word Checking comes up, someone is allowed to bid over it. Whenever I try to do it, I lose. Therefore, I just do not understand what is going on. But, I do enjoy bidding on your website.
Just all around fun and exciting and tense and even disappointing once in a while when someone beats you on an item. But great from the top CEO to the newest employee.
I tell all my friends and my employees I own an Italian restaurant that it's GREAT!
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: [email protected] Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is [email protected]
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is [email protected] I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

