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DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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Deal Dash Support is the best, they respond quickly to resolve any issues. They are also the best bidding site on the Internet with the best variety and deals.
I asked for help and support and DealDash responded quickly and professionally.
This site is totally reliable and response time from customer service is amazing!
My address has been changed since I moved, but my previous address was still alive in my bio. Andrew changed everything quickly and now hopefully I will get everything shipped to our new address.
I had made an accidental purchase with my pre-paid vanilla card for $72 and the online representative (Andrew) made my whole experience an easy and understandable one. Very happy
I have been following an auction to get an idea how this works. I have found that sneaky practices are not only allowed, but apparently encouraged. It is considered fair practice to enter in the beginning of an auction, then not bid at all for days, then jump back in when it's down to 2 people. So it's encouraged to not enter much in the way of bids until the very end, then price out the people who have been in it from the start and have a lot of money invested in it and can't afford to drop out when they've put so much in. My observance has shown me this isn't an auction site I would want to participate in.
Frist time on Deal Dash, The ad for Deal Dash was via my TV. Signed up a few days ago. Deal Dash is so easy to use. And the help tips are the best way to understand how it works. The price of items today are at there max. Deal Dash is the best way to overcome large price items.
Thank you
UNFORTUNATELY DIDN'T UNDERSTAND HOW THINGS WORKED AND MADE BIG MISTAKE. CUSTOMER SERVICE WAS RIGHT ON IT AND TOOK CARE OF THINGS IMMEDIATELY.
I have been trying since mid July to have this matter resolved. They told me how to return the very large item, but we threw the carton away, not realizing the item was not all there. My emails finally went unanswered, so I knew this was not going to get resolved by the email people. Thought I would try "live chat" and Thomas was not only helpful, he actually did what I knew was the only solution.
Very profession and quick. Everything was simple and easy
After buying bids I happened to notice that there was another purchase for bids on my account. I sent an email to the company and it was taken care of immediately.
I had accidentally purchased 2 items that I wasn't aware of doing. I sent customer service a note explaing what happen and woukd like a refund. Within minutes I received an email saying I was going to be refunded. It is such a pleasure to just get a refund with out all the sales pitch and not wanting to give you your money. The way this was handled I will defently do business with them
Good I made a mistake purchase and they quickly got back to me and initiated a refund that I like and appreciate thanks guys
Joseph Wilson
San Francisco
Hey! Sometimes I win and sometime I don't. But it's all fun and figgering out your strategy against fellow bidders is half the fun. The other half is out smarting them and winning! Deal Dash is a blast!
I heard it said that time flies when you're having fun and when I am bidding on DealDash I always wonder where the time went.
My 12 yr old accidentally purchased $72 USD of bids from the website. I emailed their support center immediately and was issued the refund within MINUTES! EXCELLENT CUSTOMER SERVICE
I made a mistake and it told me I had placed an order which I was only updating some info. I immediately sent a message to customer service and within 10 minutes they had taken care of my goof up. They get an A plus plus. Most companies have bad customer service today and this is a nice change. Thanks for taking care of this matter.
The Deal dash costumer service was so helpful and patients and respectful
They called me few minutes after I sent them a voice mail
And they solved my problem and refund my money back so easily
Thank you the customer service
I have been with dealdash for years and I always love my experience and have a blast while getting great deals!
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: [email protected] Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is [email protected]
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is [email protected] I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


Hi Judy. Thank you for getting in touch and sharing your feedback with us, we really appreciate it. We don't really encourage late jumping, but it is true that it is a practice that is not against our terms and conditions. Please take into account that bidders who decide to stay silent and jump back at the end of the auction engage in more risk - the auction can end at any time before they are able to jump back. It is a matter of personal preference. When you jump back in the auction, you can conserve bids but you engage in the risk of the auction ending before that.
Hope this helps. If you have any questions or need any further clarification, please let me know.
Adrian
DealDash Customer Service