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DealDash

4.4

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DealDash Reviews Summary

DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.

service
205
value
183
shipping
154
returns
117
quality
185
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Pennsylvania
1 review
1 helpful vote
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Top Notch Support
August 18, 2016

Deal Dash Support is the best, they respond quickly to resolve any issues. They are also the best bidding site on the Internet with the best variety and deals.

Date of experience: August 16, 2016
Canada
1 review
0 helpful votes
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I asked for help and support and DealDash responded quickly and professionally.

Date of experience: August 14, 2016
Virginia
1 review
0 helpful votes
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Great customer service
August 17, 2016

This site is totally reliable and response time from customer service is amazing!

Date of experience: August 14, 2016
Georgia
1 review
0 helpful votes
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My address has been changed since I moved, but my previous address was still alive in my bio. Andrew changed everything quickly and now hopefully I will get everything shipped to our new address.

Date of experience: August 13, 2016
California
2 reviews
1 helpful vote
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Online customer service chat
August 16, 2016

I had made an accidental purchase with my pre-paid vanilla card for $72 and the online representative (Andrew) made my whole experience an easy and understandable one. Very happy

Date of experience: August 12, 2016
Illinois
3 reviews
8 helpful votes
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I have been following an auction to get an idea how this works. I have found that sneaky practices are not only allowed, but apparently encouraged. It is considered fair practice to enter in the beginning of an auction, then not bid at all for days, then jump back in when it's down to 2 people. So it's encouraged to not enter much in the way of bids until the very end, then price out the people who have been in it from the start and have a lot of money invested in it and can't afford to drop out when they've put so much in. My observance has shown me this isn't an auction site I would want to participate in.

Date of experience: August 12, 2016
DealDash -. — DealDash Rep
over a year old

Hi Judy. Thank you for getting in touch and sharing your feedback with us, we really appreciate it. We don't really encourage late jumping, but it is true that it is a practice that is not against our terms and conditions. Please take into account that bidders who decide to stay silent and jump back at the end of the auction engage in more risk - the auction can end at any time before they are able to jump back. It is a matter of personal preference. When you jump back in the auction, you can conserve bids but you engage in the risk of the auction ending before that.

Hope this helps. If you have any questions or need any further clarification, please let me know.

Adrian
DealDash Customer Service

Ohio
1 review
0 helpful votes
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User Friendly
August 14, 2016

Frist time on Deal Dash, The ad for Deal Dash was via my TV. Signed up a few days ago. Deal Dash is so easy to use. And the help tips are the best way to understand how it works. The price of items today are at there max. Deal Dash is the best way to overcome large price items.

Thank you

Date of experience: August 11, 2016
Missouri
1 review
0 helpful votes
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FIRST TIME USER
August 14, 2016

UNFORTUNATELY DIDN'T UNDERSTAND HOW THINGS WORKED AND MADE BIG MISTAKE. CUSTOMER SERVICE WAS RIGHT ON IT AND TOOK CARE OF THINGS IMMEDIATELY.

Date of experience: August 11, 2016
Florida
1 review
0 helpful votes
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I have been trying since mid July to have this matter resolved. They told me how to return the very large item, but we threw the carton away, not realizing the item was not all there. My emails finally went unanswered, so I knew this was not going to get resolved by the email people. Thought I would try "live chat" and Thomas was not only helpful, he actually did what I knew was the only solution.

Date of experience: August 11, 2016
South Dakota
1 review
0 helpful votes
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Fantastic!
August 13, 2016

Very profession and quick. Everything was simple and easy

Date of experience: August 10, 2016
Arkansas
1 review
0 helpful votes
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Outstanding!
August 12, 2016

I received a reply almost immediately and was very pleased!
Thank you!

Date of experience: August 10, 2016
Oregon
2 reviews
0 helpful votes
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Refund for bids
August 12, 2016

After buying bids I happened to notice that there was another purchase for bids on my account. I sent an email to the company and it was taken care of immediately.

Date of experience: August 9, 2016
New Jersey
1 review
1 helpful vote
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Excellent customer service.
August 12, 2016

I had accidentally purchased 2 items that I wasn't aware of doing. I sent customer service a note explaing what happen and woukd like a refund. Within minutes I received an email saying I was going to be refunded. It is such a pleasure to just get a refund with out all the sales pitch and not wanting to give you your money. The way this was handled I will defently do business with them

Date of experience: August 9, 2016
California
1 review
0 helpful votes
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Libertarian
August 10, 2016

Good I made a mistake purchase and they quickly got back to me and initiated a refund that I like and appreciate thanks guys
Joseph Wilson
San Francisco

Date of experience: August 7, 2016
New Jersey
1 review
1 helpful vote
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DEAL DASH IS THE BOMB!
August 10, 2016

Hey! Sometimes I win and sometime I don't. But it's all fun and figgering out your strategy against fellow bidders is half the fun. The other half is out smarting them and winning! Deal Dash is a blast!

Date of experience: August 7, 2016
Maryland
1 review
0 helpful votes
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Time Flies
August 10, 2016

I heard it said that time flies when you're having fun and when I am bidding on DealDash I always wonder where the time went.

Date of experience: August 7, 2016
Virginia
1 review
1 helpful vote
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Amazing customer service
August 10, 2016

My 12 yr old accidentally purchased $72 USD of bids from the website. I emailed their support center immediately and was issued the refund within MINUTES! EXCELLENT CUSTOMER SERVICE

Date of experience: August 7, 2016
Oregon
2 reviews
1 helpful vote
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My mistake
August 10, 2016

I made a mistake and it told me I had placed an order which I was only updating some info. I immediately sent a message to customer service and within 10 minutes they had taken care of my goof up. They get an A plus plus. Most companies have bad customer service today and this is a nice change. Thanks for taking care of this matter.

Date of experience: August 7, 2016
District of Columbia
1 review
0 helpful votes
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Refund
August 9, 2016

The Deal dash costumer service was so helpful and patients and respectful
They called me few minutes after I sent them a voice mail
And they solved my problem and refund my money back so easily
Thank you the customer service

Date of experience: August 7, 2016
Indiana
1 review
1 helpful vote
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LoVe My DeAlDaSh!
August 9, 2016

I have been with dealdash for years and I always love my experience and have a blast while getting great deals!

Date of experience: August 6, 2016

From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


dealdash.com
Founded in 2009
Woodbury, MN, United States