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DealDash has a rating of 4.5 stars from 4,497 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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I Haven't RECEIVED THE REFUND YET BUT THE CUSTOMER SERVICE REPRESENTATIVE WAS VERY POLITE AND HELPFUL, WITH THIS KIND OF SERVICE I WILL BE BIDDING AS SOON AS I GET MY REFUND BACK
This is a very addictive site, so many products to choose from, with half price days, and free auctions, where you only pay 1cent for the item( plus the cost of the bids you used to get said item) and shipping is always fast and free! If there is to be a delay it is clearly stated on the item before you bid on it. Customer service has always been fast and friendly and fixes most problems very quickly. Can't say enough, love this site!
Thank you for making sure I got a response back to my query right away & took care of my situation. It was quick & nice.
Rating on dealdash is by invite only, and when you give honest constructive feedback you are no longer invited to rate products or your expierence, even when you ask to rate... they say it's random... so if you want to give a rating, you have to go to an bipartisan link... thanks.
Cancelled my account without warning and never refunded money for purchased bids. Spent over $60 opening the accounts by buying bids. No additional support was offered. When I attempted to call to resolve the issue the representative used profane language and hung up on me.
They have a lot of variety to choose from. I do love their gift cards and the electric products. Their packages are good.
Thank you so kindly. Deal Dash made my day. Deal Dash came through for me. I thought when you purchased an item from Deal Dash you could take picture and get your free bids. You can only do it once a week. The mistake was mine not Deal Dash
Now I can bid on the item for my husband and mine 40th Wedding Anniversary.
Thanks again Deal Dash.
Deal Dash is a really great way to score some stuff in my experience, but beyond the simple mechanics of how it works, a few other bits of advice before you go nuts:
1) Observe, observe, observe! Nearly every item up for auction will come up for auction again. Especially when you are starting out, watch and learn who the big players are and how they are bidding. You are going to get blown out of the water and have a bad experience if you spend what you consider a lot of bids, only to lose against someone who was always going to bid way more than you could. The joy of Deal Dash comes in those miracle wins when no one is watching.
2) Don't expect luxury items because you see luxury prices. Particularly with the recurring brands that you see constantly - the ones that present as a luxury brand but you've never heard of until now. Everything I have won is quality, but it's not luxury quality.
3) Realize that the retail prices Deal Dash displays are massively inflated. You might see that as a bad thing, but consider that this also prevents the top players from blowing every single auction out of the water with massive numbers of bids, knowing that they can "Buy It Now" for a much smaller and more realistic retail rate and get all those bids back on top of it.
4) It should go without saying, but stick to a budget. Deal Dash is entertainment money. It is not going to help you make ends meet if you are struggling. There are very few items on DD that anyone really *needs*. I've seen people waste colossal amounts of bids (way more than they could earn for free), and yet these are some of the same people whose profile implies they are struggling.
Don't be dumb, and Deal Dash may turn out to be a lot of fun!
I just entered this program 10min, ago so i honestly don't know anything yet, but i have faith in this program GOD gave someone the ability to set such a great thing up, I pray for people worse than me.
Thank you my question was answered fast and to the point thank you and i hope I will win a bid some day on deal dash i sure like what is offered and from what I can see some of the deals offered are way below the price in stores and also offer free shipping a very added bonus when purchasing a product on line
The customer service is the best I've received from any company in a very long time! I'd highly recommend trying Deal Dash it's fun & the hold true to their promises!
I made a purchase by accident and customer service immediately responded and resolved the problem without any further inconvenience. I wish everyone handled disputes in the same manner. They have awesome deals as well!
Thank you Deal Dash...
Once you lear the rules, it's fun and exciting to bid and purchase for items of interest. There in lies the key statement items of interest. Hopefully they begin to add more divers items to bid on.
Congrats Deal Dash for adding some new exciting auctions. That always keeps the program fresh and interesting.
Ray
"SeniorReady4Win"
I did not understand how it worked and they refunded my money. I really appreciate their explanation as to how this program works.
It is fun and exciting! The products come just as promised! You only have to pay the tax on the auctioned price. I love this site.
Very fast refund, thank you for the no hassle refund
I expected maybe a week or more but got my refund in lest than 30 mins
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: [email protected] Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is [email protected]
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is [email protected] I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


Hi Aron,
Thanks for getting in touch. Please note that your two accounts were closed since there was a direct violation of our terms of use. You participated in the same auction with your two related accounts, which is strictly prohibited. Quoting our terms of use:
"Any kind of collusion or team play is strictly forbidden on DealDash. By definition, this includes, but is not limited to, two or more members working together as a team, or creating the impression that there are more people involved and competing to win an auction than there actually are, or placing bids until Buy it Now offers are earned and then switching over to another account to continue to earn further Buy it Now offers on the same deal.
DealDash does not allow two members that know each other to participate in the same auction. Two members participating in the auction are by definition engaging in team play, and automatically lose their right to purchase the Deal or receive any of their spent bids back.
We reserve the right to disqualify, in our absolute discretion, any users we suspect to be working in a team by voiding all their wins and freezing their accounts. No funds or bids will be returned or transferred into other accounts. If a user is found to have violated the Terms of use, any free bids provided to them and used, including those provided in the past must immediately be paid for by user at their current selling price."
You can access the full terms of use here: https://www.dealdash.com/terms-of-use
I´m afraid there are no refundable bids in your account, since all purchased bids have already been used in the auctions.
As far as the phone call where "profane language" was used, we record every single one of our calls, and haven't been able to locate the phone call you mention.
Our Customer Support team treats all of our users respectfully and kindly, this is our number one core value. However, if you could provide me more details about the phone call (phone number you called from, name of the representative, or any other relevant information), I'll be happy to double check.
I hope this explanation is helpful, and if you have any questions or concerns we'll be happy to assist.
Best,
Adrian
DealDash Community Manager