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DealDash has a rating of 4.5 stars from 4,497 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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Spot on on getting me off... Off their site that is no bull just hooked it up yo... returned my cash like presto chango
Will continue to participate in the future. Customer service teams are great. Love prompt responses.
Have not experienced the auctions yet so I cannot really give a review. Check back at a later time.
I CAME ACROSS A PROBLEM I MAD A MISTAKE AND THEY WERE VERY UNDERSTANDING AND GREAT ON FOLLOWING THERE OWN GUIDE LINES TO ASSEST ME IN MY PROBLEM
DEAL DASH'S TEAM MEMBERS ARE GREAT THANKS FOR YOU HELP
I have won over 25 auctions and have been VERY pleased with the items I won. I have only had 1 item arrive damaged, Sent them an email and pics, they paid for return shipping, the day after they received the damaged item my new one was sent. They have a lot of top shelf name brand items that are hard to find unless your in a big city. IE... Las Angeles, New York ETC... If you include the price of the ALL the bids I have purchased and the winning bid cost, I have saved over $14,400 off retail price. WOW! I just added it up. I new I was doing well but Damn. I didn't think I had saved that much. Good Luck and Happy Bidding... bullshooter67
Awesome a lot of prices you have a choices and opstion and if u have any request is always granted so what are u waiting for guys let joinrd us to experience how to play in deal dash
So far I've had nothing but a good experience with this service. At first I thought this place was a little bit on the greedy side because you are only bidding to win the deal and then you pay for that deal separate from what you had bid. But then I made a mistake and had my daughter basically drain my funds because I had saved my credit card number on my account and she had boutg bid package with the rest of my available funds. I thought well great this is gonna be a big fat "no way" when I request this refund. So I contact customer service and request a refund with a quick summery of what happened. I notice my bid count changed from 700 to 400. So I think great they are only going to refund part of the money. And this all happened within 3 mibuted so I check my email and there is a message saying they have refunded my payment in full and had giving me 400 free bids for my inconvenience. When in my eyes I was the one being inconvenient not them. That shows a lot about this company. They value there customers and I apretiate that they are a prime example of how a business should treat their customers. Its sadly a dyeing breed nowadays most customer service people will tell you to piss off and call you a thief or a scam artist when you ask for refund. Thank you for the respect deal dash!
I put in a request to change my email address and it was taken care of immediately. Great customer service! Thank you!
I may not always win, but I don't always lose either. Its shopping at its best if you don't have time to get out to the stores or malls. It kind of gives you the feeling of casino betting to get the win. I find it entertaining. Its easier to not take so serious or you do get upset.
I find there are some rookies out there that do know the betting concept and do have the time to sit it out. I am more of an, in one minute out the next. I get busy.
I have not had any luck with Deal Dash, I keep bidding on items, of course ALWAYS get outbid. There seems to be something fishy with the site. I bid and bid and bid and of course the second I don't re-bid it comes up sold, even when It appeared I was bidding against multiple people. Not sure if they are BOTs or the site is just a scam
Deal Dash has proven to me that they are very customer conscious and respond to all inquiries in a quick and responsible manner. I really am very satisfied with all of the items I have won with Deal Dash and highly recommend them.
I wish there was a way to report bidders who are jumpers and bid as soon as someone else bids not allowing for bidders to get the credit for making the bid. This is so annoying and sad. Otherwise I really like and enjoy my bidding experience. I only bid on items I want as gifts for my family and friends.
The answer very quickly and I know what to do so I'm very happy with it I wish all the customer service are like that
Why is it the we must do your due diligence? When I say these products abound on Ebay, your answer is to tell me to let you know what items I find. Try putting a few people on it. I have reported a few but have yet to see any action. The items are still up and the same people rebuying items are still doing it.
Often your answer is for us to use the Buy It Now feature. Examples - An air mattress for $340, Q-tech headphones that have an online retail price of $400 are listed at $510 on DealDash, A brand of tennis/hiking shoes - Adamant - that can't even be found at retail shoe sources for $220 just to name a few. Brands listed as "upscale" that have websites without phone numbers and only contact forms to reach them. On and on.
Rule changes are in order. People should have to wait 2 weeks to rebuy. That will slow down the resellers and open products up to more people.
Also, close bids at $3 or $4 rather than 5 and if a person should be removed from bidding if they don't bid in a certain amount of time. 5 minutes is 300 bids! Close the loopholes.
The idea is for these to be for personal use or gifts, yes? People who are buying everything are not buying them for gifts. They are blocking people buying things for themselves and for gifts. You need to do a lot more. Don't forget there is currently a lawsuit out there questioning your practices and the brands you are selling. You need to start being proactive on resellers, the people buying everything weekly and the hijacking of products by buyers who jump in before more people start looking around as I did and/or before the current suit is given class action status..
Hi Christine,
Thank you for your suggestions. We have a dedicated team who proactively reviews listings of items being re-sold, and takes action accordingly. If there's any users in breach of our Terms of Use, we will take measures.
Once again, thanks for taking the time to let us know how to improve. It's great to receive feedback on the user experience you have had with DealDash. This helps improve the features for future updates.
If you have any further inquiries, we're available 24/7 on www.dealdash.com/support
Best,
Adrian
DealDash Customer Support
Getting a deal through dealdash is not as likely since people buy these items and resell them on ebay. There are several "New" The Barrel Shack and AAVA items being resold. While dealdash says this is against terms there is no way they can know who these Ebay sellers are so on it continues. Why have a TOS if you can't enforce it?
DealDash responded promptly to my problem, and I believe it will be solved as promised. I have had many previous successful auctions (and a bunch I lost). This is a first class business and I will continue as long as possible.
Quick response to emails with answers to your questions. Very professional and honest. Always looking to improve your experience. I have won a few auctions and been satisfied that I wasn't getting junk for my effort. Although I think the buy now prices are a little high but I don't come to this website to buy. If I can't get it for cheap I am just not interested LOL. I think you're doing a great job.
My debit card was stole thru an online transaction that I made then someone used it on deal dash. I cancelled the card and sent deal dash an email and they responded within an hour and reimbursed my money. I think that is awesome.
Very fair site. Response to question has been better than I have ever seen before from any other site or any other company. Your response time is like my kids and grandkids when I have a question.
Thank You
Always fun, good deals, professional and prompt customer service. Shipping is a little slow, but they always contact you of he delay and correct it.
It's too bad when some people use DD as it is intended to get a good deal FOR THEMSELVES! I was trying to get a couple of items for myself or my home. But then you look at EBAY and you have the people who have turned DD into their own business... all of the "stuff" for sale and marked "new" is from DD. They are expert bidders taking from all of us who work all day and don't have time to sit and do nothing but find a new way to cheat a system and make money so someone else can't have a good deal or some fun. That's my gripe with DD. You can tell exactly who these bidders. It's to bad DD doesn't have a policy against winning and turning around and selling your items for triple or even more than that on EBAY. Just sayin!.
Thanks for your comment K. S. We do not allow re-selling of our items, and this clause is included in our terms of use. Re-selling can result in account closure, and we have a dedicated team that monitors these listings. If you come across any items from DealDash you think are being re-sold, please let us know on [email protected] and we will investigate.
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: [email protected] Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is [email protected]
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is [email protected] I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


Hi there. Sorry to hear you haven't had any luck on our website. We take all concerns seriously to ensure the auctions take place within the Terms of Use. We have a team who reviews the auctions with a variety of resources to detect if there has been any bidding outside the rules. We also get audited by Ernst & Young to ensure that there are no bots, shill bidders, or employees in the auctions. I can assure you that all bidders on DealDash are real people.
We have several tips and strategies to win on DealDash. You can learn more here: https://www.dealdash.com/help/tips-and-tricks
We also have blogs written by customers who share their experience and advice on how to win more auctions:
www.dealdashblog.com
www.dealdashtips.com
www.dealdashreviewed.com
If you have any questions, you can reach us via live chat or email 24/7 on: www.dealdash.com/support