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DealDash Reviews Summary
DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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I have been on this site for about a year and a half.
There are tricks to playing this game and winning prizes.
For one thing if you play everyday they give you free bids each day.
I am up to 15 bids for free each day, I am not sure if it goes higher.
I have won some prizes and have had some fun.
Also won a Total Trivia gift card and it got me playing that game.
I am addicted to it too.
So everyday I play both games.
I think the key to winning is patience.
Don't try to win everything all at once.
Stick to the smaller prizes.
Stack up your bids so you can put them on a winnable prize.
Play as many of the promotions as you can to win extra bids.
Good Luck
Fun game. Addictive. Ways to play free. Great prizes. Quality products. Excellent customer service. Quick response and very helpful
Hi Mary
Thank you so much for your wonderful review of DealDash.
You are awesome!
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
We are always here 24/7 to help better your experience in every way we can.
Please feel free to reach back out and let us know if there's anything else you need.
Took $75 from my account and I decided not to go there. They refused to return my money. Rip off! Don't let them steal your money. Most of these kind of site are out to get your money.
Hi Ross!
James here from Customer Happiness at DealDash!
Thank you for your most feedback in this review.
If you're still not satisfied with your DealDash shopping experience, we'll be happy to refund your first Bid Pack purchase within 90 days of purchase, no questions asked. You can even keep the bids in your account and items you may have won.
P. S - Did you know that DealDash has a 100% money-back-guarantee on the first Bid Pack purchase, and a Second Chance Guarantee? If you try us out and don't win an auction with your first Bid Pack, we'll return the bids back to your account free for a second chance at winning a great deal.
Please feel free to reach out to us directly so that we can assist you further and get your refund started.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Thank you so much for your continued patience
James & the Team at DealDash.
I have been on DealDash since 2012, I have won many auctions from $500.00 Walmart gift cards for $13.00. You cant win every auction but if you use bid buddy and watch the bidders on the auction you can win guaranteed. And remember there will always been that same auction coming up again soon.
Hi Duane,
Thank you so much for all the stars!
Congrats on your wins, and for being such a wonderful part of the DealDash community.
It sounds like you have developed a fantastic personal strategy and we hope to see you winning many more auctions!
If there’s anything you need assistance with, we’re here 24/7.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Have a wonderful day!
I have been bidding since 2012. I have been treated more than fairly. And I have won more auctions than I can count. If you bid smart you can win and save a lot of money. (bid buddy)
Uncle Tan, Maxwell44 and Texas Gman consistently outbid all comers on DD. Here's how they do it, Uncle Tan sets the automatic bid process, then he waits until all have exhausted all their efforts trying to win. Once he wins which is inevitable he doesn't pay for the item win he takes the bid equivalent value. So for a 1300$ printer he doesn't actually pay the final item price rather he receives the bid equivalent about 5000 bids. This gives him increased bidding power for more items. For instance the car he won for 194$ would have given him about 100,000 bids. So he has hundreds of thousands of bids which give him unbeatable bidding power. DD doesn't lose because they give him bids valued at. 13 cents and don't have to order the item and on a car for instance they will make 150,000$ typically. So Uncle Tan, Maxwell44 and Texas G Man will always win every auction they're in and the honest bidder always loses. If you see an auction with these guys don't waste your money you will never win. Unless you have a couple of hundred thousand bids per item to use because Uncle Tan does and DD loves the way he operate. I've lost thousands with these guys, I call them the big three.
Hi Migdalia,
James here from Customer Happiness at DealDash!
Thank you very much for your review.
You're absolutely right that all bidders have the option to exchange their auction win to bids. The exchange rate is not set at 13c but instead varies from one item to the next. While it is subject to change depending on a number of factors, the exchange rate is more often $1 per bid so a $1,000 item would have an exchange rate of 1,000 bids.
I hope that helps to shed some light on the exchange to bids option that is available and the same for all bidders.
We do have some bidders that have been with us for a while and are more active than others. Recently we added a 50 wins per week limit on all auctions on DealDash. After implementing this we saw the number of unique winners increase by approximately 30%. We've also been adding more One Per User auctions, and have some other new and exciting promotions coming soon that we hope will make the bidding experience more fun for all of our wonderful DealDashers!
Please do not hesitate to get in touch with us if you have any further questions or inquiries - We are available 247 and we are always happy to help.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
I've won a lot of items playing Dealdash. Great way to have fun and win great items. And you can do weekly challenges for free bids.
Hi Casey,
I hope you are having a wonderful day.
Thank you so much, for your kind and delightful review.
We are so lucky to have you participating each week in our challenges!
Please feel free to reach back out and let us know if there’s anything else you need. We are available 247 and we are always happy to help!
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Your friends at DealDash.
There are times where you will wonder if you are being scammed. I have won some and lost more, smh. The site can be addictive. The customer service will answer your concerns/ complaints. The items won are delivered promptly and are as advertised.
You can have the bid buddy bid for you( I would love if there were auctions with no bid buddy assist).
You will like them or leave them.
Hi Saionna,
Thank you kind for your honest feedback!
We hope that you're leaning more towards the love side, but in case you aren't quite there yet, we want you to know that your concerns matter to us, a lot! We are proud of our auctions and want to ensure you are given the best experience possible so that you too are a satisfied DealDash customer.
All DealDashers are real people, monitored and vetted by our Technical Team, and employees or affiliates are forbidden from participating. We also have a dedicated team moderating the auctions full time.
We want your experience with us to be a positive one, so if you do have any concerns over the auctions, please get in touch as we are always more than happy to review anything for you.
We do think BidBuddy is pretty awesome, and we also think it's great you shared your suggestion with us, we will share this with the team.
If there's anything that we can help with, please reach out!
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Thanks for being the best part of DealDash.
Fun bidding but way more expensive then it first seems and many times it's money spent on bids with nothing to show for it in the end
Hi Leigh,
Thank you so much for taking the time to leave your review, we're delighted to hear that you're having fun bidding on DealDash!
We are overjoyed when DealDashers win auctions for amazing prices, and our hope is for all customers to win great items at less than the retail cost. One of the most exciting aspects of our auctions is that we have no control over how long they last! As there are no reserve prices regardless of the value of the item, any bid can truly be the last one, which means all of our customers can walk away having won an item for a fantastic discount!
We certainly hope that you have won some awesome items at great prices, too!
I'm not sure if you're familiar with our satisfaction guarantee for the first Bid Pack purchase? We have this in place to make sure that you enjoy your shopping experience. You’ll be happy to know that if you do not win anything with your first Bid Pack (as advertised, first Bid Pack only), DealDash will put those bids back into your account so you can try again. We call this our Second Chance Guarantee!
Your DealDash experience matters to us, and we invite you to get in touch with our Support Team anytime you have any questions or concerns—no matter how big or small, we're here for you 24/7.
Please don't hesitate to get in touch.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Let me know if there anything I can do to further assist you.
DealDash loves you!
I got several of my Christmas Gifts. This site allowed me to send nicer gifts than I could normally afford. Very enjoyable site
Hi Kelly!
I hope you are having a wonderful day
Thank you so much - You are awesome.
Please do not hesitate to get in touch with us directly, we are available 247 and we are always happy to help!
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Let me know if there anything I can do to further assist you.
DealDash loves you!
Once you learn the ins and outs of auctioning on this site you will win stuff at low prices. For example: I won a 550 dollar vacuum cleaner for under 6 dollars. Including bids it was like maybe 15 or 20 bucks. I won a 300 dollar top quality duffel bag for like 6 bids which ended up being like a dime. I won a set of knives for 2 dollars. Since it was a half price sale I paid 98 cents. Including bids i probably paid 5 dollars for these top quality chef knives.
Hi Deborah
I hope you are having a wonderful day
Thank you so much - You are awesome.
Please do not hesitate to get in touch with us directly, we are available 247 and we are always happy to help!
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Let me know if there anything I can do to further assist you.
DealDash loves you!
CHECKING? 10 second rule?
Well, I have one question that I would like answered.
Before I give any more stars.
And that question is what is with the 10 second bid not working when I'm the only bidder? The timer gets to 0 and a message flashes CHECKING.
Now the timer would be at 12+seconds if it continued to count down and BAM another bidder jumps in? That has happened 4+ times to me. I would like to know why the 10 second rule does not or is not allowed to apply in those situations?
Other than that it is an addictive experience
And I do enjoy the concept but until this CHECKING thing gets cleared up for me I cannot in good faith recommend anyone to deal dash.
Hi Charlie,
Thank you for your most honest, invaluable feedback here and I'm sorry to hear that you feel that way.
From what you have told me, it sounds like the web browser was not updating immediately. DealDash is one of the most reputable and trusted auction sites in the industry and all auctions are played with real bidders just like you trying to win a great deal. I'm sorry if this has caused you to think otherwise. As the site uses Internet as a medium, there is always the possibilities for lags, delays, network interruptions, etc.
In this case the system was checking for any booked BidBuddies from other members that it must activate and keep the auction running. I do know that no one has had any extra time or advantage to try and outbid you. In the case that you see the auction timer hit zero and you are not immediately congratulated with the fireworks animation, it may be the case that there’s a delay in automatically refreshing the website. I’d recommend quickly refreshing your browser to see if the auction has ended or not: either the auction is still ongoing and you still have a chance to participate in the auction, or you’ve actually won the auction.
One thing that may help is to keep other tabs, windows and browsers closed while bidding to help keep your computer running as quickly as possible. Also it is always good to use the BidBuddy when you can, as there is a system in place that will ensure your bid is placed even if there are any unexpected network interruptions or loading delays.
Fair & Honest is a symbolic capture of DealDash's core values, these values start and end with our commitment to being humanistic.
I would love to show this to you, as it seems you've had a negative experience. Please do not hesitate to get in touch with us directly, we are available 247 and we are always happy to help!
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Your DealDash experience means everything to us.
DealDash is the biggest scam out there. DealDash is nothing but a scam. I have even shown them proof with their own time clock that there was 10 seconds between my bid and another persons bid and still nothing. Scam
Hi Sandra,
Thank you for your most honest, invaluable feedback here and I'm sorry to hear that you feel that way.
From what you have told me, it sounds like the web browser was not updating immediately. DealDash is one of the most reputable and trusted auction sites in the industry and all auctions are played with real bidders just like you trying to win a great deal. I'm sorry if this has caused you to think otherwise. As the site uses Internet as a medium, there is always the possibilities for lags, delays, network interruptions, etc.
In this case the system was checking for any booked BidBuddies from other members that it must activate and keep the auction running. I do know that no one has had any extra time or advantage to try and outbid you. In the case that you see the auction timer hit zero and you are not immediately congratulated with the fireworks animation, it may be the case that there’s a delay in automatically refreshing the website. I’d recommend quickly refreshing your browser to see if the auction has ended or not: either the auction is still ongoing and you still have a chance to participate in the auction, or you’ve actually won the auction.
One thing that may help is to keep other tabs, windows and browsers closed while bidding to help keep your computer running as quickly as possible. Also it is always good to use the BidBuddy when you can, as there is a system in place that will ensure your bid is placed even if there are any unexpected network interruptions or loading delays.
Fair & Honest is a symbolic capture of DealDash's core values, these values start and end with our commitment to being humanistic.
I would love to show this to you, as it seems you've had a negative experience. Please do not hesitate to get in touch with us directly, we are always happy to help.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Your DealDash experience means everything to us.
In the 2016 and 2017 I won a lot of items and some for a few bids. I run a non-profit animal rescue and we expanded and I was too busy to bid for most of 2018. I went back about two weeks ago and noticed than people (BOTZS?) are paying 37.68 for a 25.00 gift card WHAT!
How do you pay 12.68 more than the value? That was the price NOT the price and bids and NO it was not a 50% price day. Either people are REALLY stupid or something is funny here. I will not be back.
Hi D. A,
Thank you for your most honest, invaluable feedback here and I'm sorry to hear that you feel that way.
I would like to confirm with you that although rarely, the final auction winning price can sometimes exceed their Buy It Now/RRP value. Some of our most loyal and regular customers are very passionate about bidding on DealDash and will sometimes see an auction through until they win it.
Fair & Honest is a symbolic capture of DealDash's core values, these values start and end with our commitment to being humanistic.
I would love to show this to you, as it seems you've had a negative experience. Please do not hesitate to get in touch with us directly, we are available 247 and we are always happy to help!
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Your DealDash experience means everything to us.
I spent over $200 buying bids and won nothing,... Nothing!
When you do the math you will find that in many cases you are paying retail or more for the product. So every time I was over the price I wanted to pay I stopped bidding, but guess what? I had paid for those bids so there went my money anyways!
Hello Lucy,
Thank you for your most honest, invaluable feedback here.
Did you know that DealDash has a 100% money-back-guarantee on the first Bid Pack purchase, and a Second Chance Guarantee? If you try us out and don't win an auction with your first Bid Pack, we'll return the bids back to your account free for a second chance at winning a great deal.
If you're still not satisfied with your DealDash shopping experience, we'll be happy to refund your first Bid Pack purchase within 90 days of purchase, no questions asked. You can even keep the bids in your account and items you may have won. Giving DealDash a try is risk-free!
Please feel free to reach out to us directly so that we can assist you further, we are available 247 and we are always happy to help!
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Your DealDash experience means everything to us.
It is a long story but it worth to read to be careful and not to fall to this type of a very smart scam. My wife she is a housewife I love her to the moon and back we are a real happy family! The beginning of this year she found about this website and she used even my phone to play with it which is I thought it is just a game but no it is not! I told her please don't believe those staff and I was so busy working full time+ part time job. I am a hard worker and we have a big debt. I thought she quit already following this ridicules things and all of sudden I found out yesterday that she still using this thing. It is totally wasting time and money! They want you to buy bids by thousands to win something could cost 200 $! They are just playing the people in such an ugly way! I checked this morning their website you will find easily who is winning most of their big competitions same names, same people! How come one person win at least 4 auctions with the same exact amount of money and bids?
Hi,
Thank you for your most honest, invaluable feedback here and I'm sorry to hear that you feel that way.
I want to start this conversation by inviting you to read our audit, independently conducted by Ernst & Young:
https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf
Fair & Honest is a symbolic capture of DealDash's core values, these values start and end with our commitment to being humanistic.
I encourage you to reach out to us directly so we can work together to change your wife's experience and get anything any of your ongoing problems with our service fixed.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
For now, please let us know if you have any other questions or comments for us. Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Customer service is excellent. Items are over valued, but worth bidding on if you can get at a decent price. The fountains are the worst.
HOWEVER, too many power bidders who are just greedy. Uncle Tan is the worst. Two cars, endless big ticket items, just a horrible player and DD has yet to figure out how to stop him. If there us a nice new item, the power players win. There are several others, all have no sense of fair play. I rarely play anymore. Why bother. It just isn't that much fun anymore. Need to limit the items that can be traded for bids. That way, you only play on the items you really want to win.
Hello Mary,
Thank you for your most honest, invaluable feedback here and I'm sorry to hear that you feel that way.
To address your concerns, DealDash now has 3 types of limitations:
1) Total winning limit of 50 per week.
2) Regular Once Per Week! (can't win the same item twice in one week)
3) Special One Per User auctions
Your DealDash experience means everything to us so please don't hesitate to get in touch with us, we are available 247 and we are always happy to help!
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
I purchased lots of bids for 10 cents in 2015. Then everything went bad. Not enough gift cards now. They add bids to the cards value. Items sold are no name brands. Use to get gift cards maybe 5 per hour if lost bidding wars got my money back. Now it seems 5 per week. I make more $ off bank interest then buying a gift card from dealdash
Hello Danny,
Thank you for your most honest, invaluable feedback here.
I encourage you to reach out to us directly so we can work together to change your experience and get anything any of your ongoing problems with our service fixed.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
For now, please let us know if you have any other questions or comments for us. Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Elite bidders that have the money to spend and have done the research on each item's value when sold in various avenues (turn-key, social media, ebay, etc.), will win when it benefits them. However, persons new to auction style selling/buying will be eaten by the sharks with experience.
Hello Tucker,
Thank you for your most honest, invaluable feedback here and I'm sorry to hear that you feel this way.
Your feedback is extremely important to us and we ensure that it is heard by the entire company.
To address your concerns about frequent users and the possibility of reselling auction wins, we take these reports seriously as reselling is an unequivocal violation of our terms of service. I have forwarded this to our dedicated team moderating the auctions full time to look further into.
Your DealDash experience means everything to us so please don't hesitate to get in touch with us, we are available 247 and we are always happy to help!
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Dealdash has complaints filed against them with the FTC, and the Attorney Generals in Pennsylvania, Massachusetts and several other states. There was also a class action lawsuit filed against them in Minnesota. Consumers have lost thousands of dollars due to Dealdash fraudulent activities and unfair business practices. Don't be another one of their victims. Just go to TINA's website and search for Dealdash. You can see for yourself that Dealdash is BAD BAD NEWS. Also do a search for Class Action Lawsuits against Dealdash. One last thing, if you still decide to try Dealdash out, fyi: For new users, they let you win with ease soon after you purchase your first bid pack. (YOU WILL WIN AN AUCTION, something not worth much at all, for ONE or TWO CENTS. They let you win so easily that you think, Wow that was easy, I can win more! Well that first auction you win is a set-up to lure you in. After you win that first auction, you purchase more bids, and most likely won't win a thing. I won two $10 gift cards for. 01 cent with my first bid pack. I thought that it was so easy and I could win my investment back when I purchased my second bid pack for $60 so easily by winning more gift cards. I didn't see any $10 gift card being auctioned then, and when I asked why, I was told that those $10 gift cards were for first time users only. So you see, they let you win by placing you in an auction with maybe 1 other person, if that, then you are deceived into believing it is easy to win. My husband also won his first auction for. 01 cent. He won a 80 BID PACK which I have never seen auctioned before in the past 10 months. Dealdash fradulently put up this bid pack up for auction where only he was bidding (or maybe there was other first time users, but I doubt it.) I ask all current Dealdash users, did you win your first auction for 1 or 2 cents? I am sure that they will answer Yes. In summary, DO NOT BECOME ANOTHER VICTIM OF DEALDASH, STAY AWAY FROM THIS APP!
Hi Michelle
James here from Customer Happiness!
We appreciate your honest and candid feedback about DealDash.
I can assure you that DealDash does not engage in any fraudulent activities and our number one priority is our customers, for whom we aim to maintain nothing short of fairness and honesty in all our business practices.
We do have auctions for new users only so they can learn how bidding on DealDash works. Every user has an equal opportunity to participate in these auctions when they first join. While these auctions are reserved for new bidders to help them get a sense of the auctions before jumping into more competitive auctions, that beginner group of users may consist of hundreds of bidders on any given day, so it is not freed of competition completely.
With that said, we take feedback from our customers very seriously - I am passing yours on to the management team for their consideration. For now, let us know if you have any other questions or comments for us. Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Thank you once again for your time, and have a great day!
A penny auction that is fair and honest. There are no gimmicks. Everything is real and has rules regulations to make playing fair for ALL individuals playing. Best thing is that you win real quality products. Since April 2018 ( Now October 2018) I have won 171 auctions. My first win was a 48" flat screen TV and when installing it at our new apartment the cable guy was so impressed with the quality he said he'd check out Deal Dash. And free FedEx shipping! What more could you ask for?! There customer service is next to none. They work with you above and beyond the call of duty anytime and anywhere you maybe want to have answer to questions, dispute or just to say "Hi!" They have become a second family to ours and when you have a company with such empathy and compassion as does the whole team at Deal Dash it makes the world a little bit of a better place. Grant it there are companies that are big and offer lots of things. But Deal Dash is what it is and can match the big boys over quality and service and customer service just the same, or NO or rather better than any I have come in contact with for many many years. They have what other companies need; compassion, patience, listening to their customers, and knowing that they aim to please their customers they service consistently every day and night 24/7! That's why people keep coming back. That's why I'm proud to say that I'm a Deal Dasher!
Hi Mr. Hooley!
Thank you so much for your wonderful, kind words in this review.
You are awesome.
We appreciate your invaluable place in the DealDash community.
Let me know if there anything I can do to further assist you.
DealDash loves you!
Your friends at DealDash.
From the business
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
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Hello Jeff,
Thank you for your review of DealDash! It's wonderful to hear that you're having fun and have won some prizes - congratulations! It certainly sounds like you've developed a great bidding strategy.
It's also great to see that you are taking advantage of our Daily Returning Bidder Reward - at the moment the most that can be claimed is 15 free bids per day.
If you ever have any inquiries, questions or concerns, please do not hesitate to reach out to us - we are always happy to help and we are available 24/7.
Phone: 855-455-3325_
Email: [email protected]
Live chat available using the contact_support button on the webpage
Facebook Messenger
Have a wonderful day!