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DealDash Reviews Summary
DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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I have won a few nice things and customer service people are really nice but they do nothing and the beat goes on. You have a few of their Elite bidders who win every bid they enter. Fair and honest, I don't think so. There is one person, I assume this is a real person who wins day and night. This person must have their own Walmart and now I see they are in the car business. Doesn't these people see they are ruining their own business with the same people winning every day. I have complained and they ask who, like they don't know. I have to bid 300 bids to win my daughter a cheap ring when this person can win a car for under $200.00. It is disgusting, we don't have a chance, why they let this continue is beyond me if the person is real. No one will bid against them, hence they can win a $4500. 00 item for $3.00. I went back at all prior bids and this same person had won every single bid on the board, come dealdash. That is fair and honest alright, what a scam.
I thought I try this and honestly, I feel its not worth the time and money. You buy a pack to put bids on items seems fair at first. After placing 200 bids on an item and using the entire pack (that is worth worth $72 dollars) on two items. NOTHING, that right nothing to show what I put my money into. At least with Ebay you only pay out if you win, here you lose all your money so its really a gambling site not an auction. I feel that Deal Dash should me more forth coming with their business and admit what it is not an auction, I would have never tried tried this if that was the case. This was a big waste of my time and money.
Hi Vernesia,
My name is James and I am contacting you from the DealDash Customer Support Team.
DealDash offers a 100% Money Back Guarantee on the first purchase which you are entitled to at any time.
I encourage you to reach out to us directly so we can work together to change your experience and get anything any of your ongoing problems with our service fixed.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
For now, please let us know if you have any other questions or comments for us. Our Customer Support Team is available 24/7 to help out via phone, chat or email.
I've been playing for a couple of months now and have about $20,000 in it (yea my fault). I started to study winners and how many bids they placed. Most winners are the same people and place upwards of 1500+ bids on items worth $90. My guess is they have autobots running the bids up there by running their profits up. I've also noticed the number of items to bid on has seriously decreased. Their jewelry is junk and their Bolvaint brand is a cheap knockoff made in China. There is no such company in Paris (look it up). My advice is to steer clear of Deal Dash. They'll suck you in and spit you out-BROKE!
Hi Susan,
My name is James, and I am writing on behalf of DealDash's Customer Support Team.
I want to start this conversation by inviting you to read our audit, independently conducted by Ernst & Young:
https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf
Fair & Honest is a symbolic capture of DealDash's core values, these values start and end with our commitment to being humanistic.
I would love to show this to you, as it seems you've had a negative experience. How can we help? We have great return policies on items that our users are not satisfied with, and offer a 100% money back guarantee on your first Bidpack purchase.
For now, let us know if you have any other questions or comments for us.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Best,
DealDash Support
Deal dash wrote a rebuttal to about my review.
The rebuttal talks about 90 money back/guarantee, i. E, not our fault dumb customer.
The disclaimer about money back is very difficult to locate on the site, if at all.
I spent $70.00 trying to win a item that cost $35.00.
I keep bidding to see at what point (curiosity) would I win the bid.
I thought maybe they had a default to stop at some point, especially after the item everyone is bidding on exceeded its value by 1000%.
Example- I could spent $10,000 for an item that retails for $35.00.
If an item is worth $5.00 and the site allows you to bid over a $5000. 00. (Scam) wow!
After I ran out of bid money, I realized the site was going to continue to bait me into buying more bid money.
I could have $20,000 on an item that cost $35.00. (no soul)
If I had time I would turn this matter over to attorney general.
More time and more frustration chasing these guys for dishoneshonest busines practice.
I rather forgive and move on. Are father in heaven will get these guys.
They will answer to someone in the end for there dirty deeds.
I hope this review prevents the next would be honest law biting person from bieng ripped the f@#$%% off!
Hi Curtis,
My name is James, and I am writing on behalf of DealDash's Customer Support Team.
First off, I want to thank you for sharing your feedback with us.
I will make sure your message gets shared with the rest of the Team, and that your voice is heard in our ongoing discussions about how we can improve.
Please do not hesitate to get in touch with us if you have any further questions or inquiries, we are always happy to help.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Best,
DealDash Support
You bid for 24 hours and lose to people jumping in. Not fair. Won't get any more money from me. They let people cheat. If you get out of a bid you should not be able to get back because some people keep trying then you have a jumper Come in and win. Save your money. It's a scam. Wish I could get my money and time back.
Hi Cindy.
We're so sorry to hear that you didn't enjoy DealDash, and apologized for any confusion you may have had. What you have seen is that some users only bid in the beginning of the auction and then stop bidding until after the No New Bidder limit is reached. This might make it seem like they were jumping into the auction, when in fact they had already placed their first bid before the limit. This is a strategy that can be used by anyone on DealDash, so everyone has the choice to do it.
On the auction page, you can hover your mouse over the avatars to see when each user placed their first bid. If using the DealDash app, the 'Other Bidders' tab displays this information.
We hope this helps. We do have a full money back guarantee, so if you want please let us know your user name and we can look into processing your refund for you.
We hope to hear back from you soon! We are available 247 and we are always happy to help!
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a nice day!
DealDash Support
Love this website I at least bid once a day. I'm on a streak. I also review the products after receiving them. You get free bids when you fill out your profile, bid at least once a day, leave product reviews, level up, I think you also receive free bids when you download the app.(Correct me if I'm wrong) etc. you also receive achievements called badges. The customer service is better than Amazon. You can Facebook message them and they respond quickly. Great great auction site and I'm going to warn ya. VERY ADDICTING. Please if you have an addictive personality I would not recommend this website.
Bid on 3 items. Lost all 3 auctions, one of which was down to 4 bidders and was supposed to be locked on new bidders, yet one bidder that started bidding at the beginning of the auction joined back in on the bidding 45 minutes after the No New Bidders. Expensive lesson! I will never go to this site again. Back to EBAY where you can bid for nothing and if you loose the auction, it costs you nothing.
Hi Kathi,
Thanks for your review. Although signing up for DealDash is free, in order to participate in the auctions you need to purchase your first Bid Pack. These bids load up your account balance and are used when you place bids in the auctions.
DealDash has a 100% money back guarantee on your first Bid Pack purchase, and a Second Chance Guarantee. If you try us out and don't win an auction with your first bid pack, we'll return the bids back to your account free for a second chance at winning a great deal. Please let us know your DealDash user name and we'll add the bids back to your account so you get a second chance.
If you're still not satisfied with your DealDash shopping experience, we'll be happy to refund your first Bid Pack purchase (within 90 days of purchase), no questions asked.
We hope to hear back from you soon! We are available 247 and we are always happy to help!
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a nice day!
DealDash Support
Best,
DealDash Support
I have won many items so far. I have found the items are of superior quality. Happy so far. If you bid only what you can afford, then you will be okay. I would recommend this site to my friends and family.
This site can get very expensive if you dont watch how much you bid on each item but is good entertainment and most of the items won are of great quality.
You have to realize you are paying for bids and they may cost you around 10 or 12 cents (taking into account free bids) so if you have to place 200 bids to buy something for $5.00, you have paid $25 to $30 before you are done. But it is clear in the rules. The problem is everything has an inflated buy it now price. The lady did not get a $5100 coffee table for $20, she got probably a $500 coffee table for $20 and maybe $100 of bids. Still some get lucky. You can't win bidding 20 bids for most things. Need to be in it to win it and you need to watch the jumpers and cheaters.
I love everything about this app! I have won many things and never been disappointed with any of them! Their customer service is quick to respond and helped resolve my issue instantly... Give it a try! Oh and anything & everything you win from "The Barrel Shack" is AWESOME and very well made...
Another business that will take ur money and u may come home empty handed. Company takes all major credit cards for auctions on merchandise, yet will not refund ur money when u lose these auctions!
Hi Alan. Thanks for your review.
On DealDash, if you do not win an auction, you will see the Buy It Now button. By using the Buy It Now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids.
Hope this information helps! Let me know if we can do anything else for you.
Best,
Adrian
DealDash Support
Ive been a member since 2013 and DealDash is a scam can never win anything its a money sucking leach waste of time screw u deal dash and your junky site what a waste of money wish I would of never found u
Hi Anette,
My name is James, and I am writing on behalf of DealDash's Customer Support Team.
Fair & Honest is a symbolic capture of DealDash's core values, these values start and end with our commitment to being humanistic.
I would love to show this to you, as it seems you've had a negative experience. How can we help? We have great return policies on items that our users are not satisfied with, and offer a 100% money back guarantee on your first Bidpack purchase.
For now, let us know if you have any other questions or comments for us.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Best,
DealDash Support
What a joke, this site charges you 24 bucks for bids and every item worth bidding on takes 100'xs more bids to even have a chance of winning so you have to bid on bids on more bids and pay more money for more bids. Granted some players are hooked and do just that and a rare few get something for better than shopping around prices.
Hi Marly,
My name is James, and I am writing on behalf of DealDash's Customer Support Team.
Fair & Honest is a symbolic capture of DealDash's core values, these values start and end with our commitment to being humanistic.
I would love to show this to you, as it seems you've had a negative experience. How can we help? We have great return policies on items that our users are not satisfied with, and offer a 100% money back guarantee on your first Bidpack purchase.
For now, let us know if you have any other questions or comments for us.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Best,
DealDash Support
I got some awesome item for real cheap on deal dash. I got a $5100 coffee table that was beautiful for only $20 and delivery was free. UPS delivered it to my house in just a few days after paying the $20.
Always have a good time... win or lose, its a lot of fun! Excellent customer service as well, if you have a question or comment, they are fabulous!
You guys at Deal Dash do a Great Job. I love everything that I have ever won with you guys. You guys always keep it exciting and fun. Thank You Craig
I have won some cool things. Kinda wish the was some outdoor things to bid on. I would bid more often if more outdoor things were available
Hello Carolsue. Thanks for your feedback, we really appreciate it. We'll definitely look into adding more outdoor items now that summer is slowly approaching :) Have a great day!
So you log into dealdash and they decide what you can and can not bid on. For instance if you got 100 bids and went in they will let you win something trivial like a 10 dollar gift card to Burger King or something that costs them nothing to give away. That way you can't say you got scammed because they will claim you won an item, even though you can not really win the bigger items you want to. So then you buy more bids hopeful to bid on bigger things, but someone will always outbid you because they have computer systems set up to auto bid. I personally think they are fake bidders to drive prices up so the average consumer will pay big money for low cost merchandise. DealDash is a for profit company, they won't take a loss on anything so remember that if you decide to give away your money.
Hi Mark,
Thanks for your review, I'm sorry to hear that there's been a misunderstanding. I'd be happy to explain how our beginner auctions work.
When a user signs up, they'll be able to see beginner auctions. These auctions can't be accessed by more experienced users. Beginner auctions can enter these auctions in order to familiarize with how DealDash works before stepping up against tougher competition. Each new bidder is allowed to win a maximum of 4 beginner auctions, and won't be able to see any more after that.
I can assure you that there are no fake bidders on DealDash. Every bidder is a real person, and we get proactively audited in order to prove so.
Hope this helps.
Please let me know if you need anything else. I'll be happy to help.
Have a great day.
Best,
Adrian
DealDash Support
From the business
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Larry,
I hope you are having a wonderful day
Thanks so much for your comments here,
Your feedback is extremely important to us and we ensure that it is heard by the entire company.
To address your concerns about frequent users and the possibility of reselling auction wins, we take these reports seriously as reselling is an unequivocal violation of our terms of service. I have forwarded this to our dedicated team moderating the auctions full time to look further into.
Your DealDash experience means everything to us so please don't hesitate to get in touch with us, we are available 247 and we are always happy to help!
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger