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DealDash Reviews Summary
DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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It's great fun and exciting. I'm a daily player and have won some great things. Hint... It's all about the strategy.
Fairly impossible to win an auction, I would rather see. 50 to $1.00 increments
Hi James
Thank you for your honest review of DealDash
I'm sorry to hear that you are having some trouble winning on DealDash.
I can certainly understand your disappointment.
Here are some top customer-voted bidding tips:
• Bid only on items you like.
• Focus on one auction at a time.
• Decide in advance how many bids you will use in the auction (keep to this limit).
• Use Buy it Now if you don't win to get your bids back and the item
• Keep to a budget
Thanks for your feedback regarding the bidding increments. Each bid raising the auction price by just 1 cent helps to keep the final auction price down.
We, of course, are hoping you can win many of these items at a great discount! If you don't win an auction, we do have our Buy it Now option which returns the bids used back to your account. Some of the most successful bidders use Buy it Now, meaning they either win for a great deal or buy the item they want anyway and get all the bids back!
With all this said, we are truly grateful for you speaking up and being honest.
Conversations like this are invaluable to us and I will make sure your message gets shared with the rest of the Team, and that your voice is heard in our ongoing discussions about how we can improve.
Let’s continue the conversation, we’d love to hear how you think we can make the auctions on DealDash even better.
If there's anything that we can do to improve your review, please don't hesitate to let us know!
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Thank you once again for your time, and have a great day.
Charge for bids. No matter how much you bid you'll never win. Always a last sec bid to cause you to lose. Bid on a ps4. After using over 100 bids I still lost. It's a scam to get you to waste bids on items you'll never win so you have to buy more bids. Stay away from
Hi Robert
Thank you for your honest review.
I'm sorry to hear that you didn't win the PS4 auction.
I can certainly understand your disappointment with the winning price here had gotten quite close to the Buy-It-Now price.
You will occasionally see the auction price for an item exceed its value during 'Time as Highest Bidder' or 50% off promotions.
We, of course, are hoping you can win many of these items at a great discount! If you don't win an auction, we do have our Buy it Now option which returns the bids used back to your account. Some of the most successful bidders use Buy it Now, meaning they either win for a great deal or buy the item they want anyway and get all the bids back!
Did you know that we have a Second Chance Guarantee? If you don't win an auction with your first bid pack, those bids are credited back to your account free for a second chance. These have already been added for you if you want to give the auctions another try.
With all this said, we are truly grateful for you speaking up and being honest.
Your satisfaction is important to us and if you're still not happy with your DealDash experience, we also have a 100% money-back guarantee on your first bid pack purchase.
Our contact details are below if you'd like to discuss this or have any other questions.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
I just received my items, they take a long time to ship but finally got them! Everything as described. If you have patience, go ahead and try to win auctions. If you want your items fast, think it twice.
Hi Lyssette,
Thank you for your honest feedback.
We are truly sorry and share your disappointment with the delays on these particular items.
We'd like to assure you that this is not the norm and we are already working hard to make sure a situation like this will not occur in the future.
We will be reaching out to you right away to work on an alternative solution to rectify this to your utmost satisfaction, which is our number one priority.
We are looking forward to resolving this for you asap.
The Team at DealDash
Dealdash is a WINNER. I love bidding and winning the top quality items they offer on Dealdash. I have won beautiful items for my home. I just won a lovely piece of jewelry. And I am not that great at bidding. I am what you would call average. Their shipping is super fast. I can hardly wait for my next win. Highly recommend. It's super FUN.
Hi Patti
I hope you are having a wonderful day
Several times, customers win merchandise for only a few pennies. But if you check out the bidding history, on specific items, you will find out that a majority of the time, the amount of money a winning customer has spent on their bids amounts to more than the price they are paying to win a particular item.
Hi David,
Thanks for getting in touch!
I am truly sorry for any confusion here with DealDash.
We, of course, are hoping you can win many of these items at a great discount! If you don't win an auction, we do have our Buy it Now option which returns the bids used back to your account. Some of the most successful bidders use Buy it Now, meaning they either win for a great deal or buy the item they want anyway and get all the bids back!
With all this said, we are truly grateful for you speaking up and being honest. Conversations like this are invaluable to us and I will make sure your message gets shared with the rest of the Team, and that your voice is heard in our ongoing discussions about how we can improve.
It seems there is no active DealDash account associated with David S within our system.
We have sent you a message through Site Jabber right away to get some further information from you.
To help us locate your account, please send us any of the following, if applicable:
• Alternative email addresses
• Your PayPal email address
• Last 4 digits of credit/debit card
• Order receipt/invoice numbers
In the meantime, if you see this comment first please feel free to contact us at:
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
We look forward to speaking to you soon and getting this resolved right away.
Deal Dash is a great way to pick good products. Over the years I have won a number of different actions. I even won a Bike. There are a number of ways to win free bids. Just logging in each day and placing a bid will earn you bids. If you give a review you earn bids. There is a timer at the bottom which keeps track how long you are in first place and when the bar is full you earn bids. You can also exchange items you have won for bids. Best Action site I have seen online
Hi Thomas!
Happy Holidays ☺
Thanks for your awesome review of DealDash.
By the sounds of it, you are clearly an auction master!
I hope to see us shipping you many more auctions very soon.
Your happiness is our passion - In Customer Support we are passionate problem-solvers, who love a challenge! If you ever need any further assistant please do not hesitate to get in touch:
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
The Team at DealDash!
I like the site they just need more variety of items. The choice of items was better a few years ago.
Hi Milly.
We really appreciate your feedback on our selection.
It's through individuals like yourself who provide honest feedback, that helps us improve DealDash for everyone.
We strive to keep things fresh by bringing in new items on a regular basis, and definitely want to step things up coming into the Holidays.
With all that said, we are truly grateful for you speaking up and being honest.
Conversations like this are invaluable to us and I will make sure your message gets shared with the rest of the Team, and that your voice is heard in our ongoing discussions about how we can improve.
Let’s continue the conversation, we’d love to hear how you think we can make the auctions on DealDash even better!
You can contact us anytime, we'd love to hear some suggestions for the next exciting item we can bring up for auction:
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Thank you once again for your time, and have a great day.
When you win an auction you have a choice of receiving the item or bids. Because of this, people over the years have racked up an unlimited amount of bids and can literally win every auction. You do not have a chance of winning an auction against those people. It did not take very long to figure this out, so don't waste your money.
Hi Laura,
Thanks so much for your honest feedback.
We do have some bidders that have been with us for a while and are more active than others. Recently we added a 50 wins per week limit on all auctions on DealDash. After implementing this we saw the number of unique winners increase by approximately 30%. We’ve also been adding more One Per User auctions, as well as previous promotions where auctions cannot be exchanged. With that said, the majority of auctions are not exchanged and the winning bidder receives the item they won.
We, of course, are hoping you can win many of these items at a great discount! If you don’t win an auction, we do have our Buy it Now option which returns the bids used back to your account. Some of the most successful bidders use Buy it Now, meaning they either win for a great deal or buy the item they want anyway and get all the bids back.
With all this said, we are truly grateful for you speaking up and being honest. Conversations like this are invaluable to us and I will make sure your message gets shared with the rest of the Team, and that your voice is heard in our ongoing discussions about how we can improve.
Please do not hesitate to get in touch with us if you have any further questions or inquiries - Your happiness is our passion.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
The Team at DealDash
DealDash is a scam. You pay a ridiculous amount for bids that are only worth a penny. I used 827 bids just to try to win 950 bids. I felt like I had to keep going because I had already wasted $50 so quickly. Even the people that win end up paying way more then the product is worth when you add up how much they paid for bids and the product. I saw someone paid $40,000 for a truck that was worth $27,000. I will never use this site again, and I will tell everyone I know to never use it too. I forgot to mention, I was charged $78 just for signing up for the site to start off with bids. I just wanted to check the site out first. I made the mistake of buying a second package for $38 because it said the bids would be worth 13 cents, and they weren't.
Hi Patrick,
Thank you for your honest feedback.
I'm sorry to hear that you didn't win the 950 Bid Pack auction after investing 827 bids in it. I can certainly understand your disappointment.
Did you know that we have a Second Chance Guarantee? If you don't win an auction with your first bid pack, those bids are credited back to your account free for a second chance. These have already been added for you if you want to give the auctions another try.
Your satisfaction is important to us and if you're still not happy with your DealDash experience, we also have a 100% money-back guarantee on your first bid pack purchase.
Our contact details are below if you'd like to discuss this or have any other questions.
To answer your other points, we, unfortunately, cannot offer price matching with traditional retailers like Home Depot but instead offer a unique, entertaining alternative to shopping which we hope provides fun as well as great deals. Also, the estimated winner's cost is based on a bid price of 20c/bid, however, as you mentioned you can purchase bids as low as 13c and there are various ways to earn free bids.
I hope this helps. We're available 24/7 below if there's anything more we can assist you with.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
I have been on the site for years now. When I first started using it site auctions could be won. Now it seems that there is always one more bid. Almost seems like people have unlimited bids and drive the price of items up. Gift cards use to be something that you could bid on and at least get face value when you bought them after not winning and the bid price ends up more that the value of the gift card. And talking about gift cards you can not even get a gift card without having a bid pack added to the price. So now even gift cards are over priced.
Hi Kevin,
Thank you for your honest review here.
I'm very sorry for any frustrations you have experienced.
Based on customer feedback like yours, we have made a number of changes on DealDash since you began with us back in 2012. We hope these have been for the better, however, your comments
Are invaluable in empowering our team to create more positive change on DealDash. I’ll make sure that your voice is heard in our ongoing discussions about how we can improve.
In fact, we’d love for you to jump on a call or chat with us and give us more suggestions of what you’d love to see in the auctions this holiday season!
Let’s talk auctions ☺
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
The Team at DealDash
I have gotten may good deals on Deal Dash over the years. I will continue to be a bidder for many more years. THANKS DEAL DASH
I recently had a need to contact customer support. I had won an auction but not received the correct item. I contacted customer support & was pleasantly surprised at how fast they answered my request & fixed the problem. All-in-all, it took only a few hours to complete the whole process!
Hi Jaqueline,
We hope you are having a wonderful day.
Thank you for your honest review of DealDash ☺
Our Customer Support Team are passionate problem-solvers, who love a challenge! If you ever need any further assistant rest assured, we are always at the ready and here to help.
We will do anything we can do to turn a frown upside-down!
Did you know we our Customer support is 24/7?
If there’s anything you need help with, please don’t hesitate to get in touch with us.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Your friends at DealDash
You bid against other bidders. Its extremely fun, you can win some extremely good items for very little money. I recommend it
Hi J. R.
I hope you are having a wonderful day ☺
Thanks for your awesome review of DealDash!
Your happiness is our passion, and if there is anything we can do to increase that happiness please let us know:
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
James & the Team at DealDash!
Very fun & fair to play. I enjoy playing and have won various items on the auctions. I also recommend.
Hi Scott,
I hope you are having a wonderful day
Reading this review made my day ☺
I am so excited to hear you have won some great items in our auctions!
Did you know we have 24/7 Customer Support?
If there’s anything you need help with, please don’t hesitate to get in touch with us.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Thank you for being the best part of DealDash!
Deal dash is greatI like bidding on good itemshave won some itemsgthat I give for giftsto friends and family
Hi Fred,
James here from DealDash!
Thank you for your awesome review ☺
I am so excited to hear you have won some great gifts for your friends and family in the auctions.
Did you know Frederick is the English form of the German name Friedrich, and means “Peaceful Ruler”?
You are definitely the peaceful ruler of our world today!
If there’s anything you need help with, please don’t hesitate to get in touch with us.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Your friends from DealDash.
They do not say DealDash penny is really. 20 cent. For every dollar you bid is 20 dollars. One day FCC will step in get them for false add of penny site. No one ever got nothing for a penny. I hate the T. V. lie. I won a new bike for $10. Telling a total lie. The $10 was really dealdash plan of $200 in real time money. Why dose DealDash tell lies and try scam like penny site lie.
I love to win things from Deal Dash. They have great items. They are a vert trustworthy site. Will continue to bid and hope to win something I like.
Hi Susan,
Thank you for leaving a review.
It's been said that one kind word can change someone's entire day—you just did that for us!
Happy bidding and we hope that you have many more fireworks to come!
If there's anything you need help with, please don't hesitate to get in touch with us.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Have a wonderful day!
I love DealDash I've won many great items for an excellent price the Customer Service is Excellent! Recommend to everyone :)
Hi Teresa,
Thank you so much for taking the time to leave a review.
Your kind compliments about our Support Team have just brightened our day!
We are beyond ecstatic to hear that you love DealDash and hope to see you winning more auctions!
Don't forget, we're here for you 24/7.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Have a lovely day!
Having been a member/sucker since Dec. 2016 it came to my attention there are 30 or so players who win 98% of ALL the "high end" merchandise. (I question there pricing) As mentioned by others they seem to have Unlimited Bids, hence you haven't got a prayer of winning those items. Many items are marked as"1" meaning you can only win the item once, that is a FARCE. The 98%ers I mentioned win these items numerous times, generally with at least 6 months between wins. I contacted DD about this & was told they were winning same item but NOT from auctions marked as "1". BULL!
Hi Norm,
My name is James, and I am writing on behalf of DealDash’s Customer Support Team.
First off, I want to thank you for sharing your feedback. I will make sure your message gets shared with the rest of our Team. It’s feedback like yours that have helped us introduce features such as a limit of 50 auctions wins per week, When this was launched we then saw the number of unique auction winners increase by ~30%.
DealDash has two types of auctions: one-per-user auction types and one-per-30 days auction types. These auction types have different and separate winning limits so users are allowed to participate and potentially win both auctions according to their individual winning limits in the same 30 day period. And with that said, we’re also adding more One Per User auctions based on customer feedback like yours.
Improving and making DealDash even better is an ongoing mission, and if you have any further ideas on how we could make the auctions on DealDash more fun and exciting for everyone our Customer Support Team is available just one click away - 24/7!
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Thank you once again for your time, and have a great day!
From the business
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi John
That's the way!
It sounds like you have found success on DealDash
We love sending out auction wins to customers ☺
Your happiness is our passion - In Customer Support we are passionate problem-solvers, who love a challenge! If you ever need any further assistant please do not hesitate to get in touch:
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Thank you for being part of our community at DealDash.