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DealDash Reviews Summary
DealDash has a rating of 4.5 stars from 4,497 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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I signed up to deal dash and added a credit card, I couldn't sign up without one, and as soon as I did, my account was charged $72. With some research, I did find a phone number for deal dash, and I was told they would cancel the charge. But fair warning, you can't sign up without paying. Just be aware.
It's not what they show you on television AD, you would have spent a couple of hundreds of dollars before you win anything and then you will give up after all the money and time and you get nothing in return. 2 hours later I get emails saying the this item is sold for a lot higher than I left it, it would've cost me a lot more money to even win anything. So the bottom line is not true and it will cost you more than think.
Hello Adel,
Thank you for your review, we’re sad to hear you feel this way.
As a penny auction website, DealDash is unlike other auction sites that you may be used to.
While we do operate on the pay-to-play model, where we differ from other penny auction platforms is that we offer the option to get your bids back.
On DealDash, bidders that don’t win the auction may purchase the same item for the MSRP retail value using Buy It Now—doing so gets you not only the item, but the bids used in the auction are returned to the bidder so that they may use them again in other auctions.
As well, we noticed that you are still eligible for our 90-day 100% Money Back Guarantee on your first bid pack, so we have refunded this for you and sent you an email with the refund details.
Our Support Team is on hand 24/7! We hope you’ll get in touch with any additional questions or concerns that you may have.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a fantastic day!
Hello Laurie,
So wonderful to see your gleaming 5 stars, we really appreciate your review. Thank you for showing us your support:)
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
I made an acct to see if I could find a deal on a ps4. The moment I got on the site the home page just seemed fishy' so I googled to see if it was a scam. Didn't like what I read so deleted my credit card info from the site and exited. Was only on the acct for approx 90 seconds. 2 hours later my bank calls me to confirm some possibly fraudulent transactions on my credit card. Deal Dash charged my card 3 separate charges for $70 EACH. My bank is currently disputing. Deal Dash is some bullsh*t, smh
Hi Kenny,
Thank you for your review.
My name is Erin and I'm replying on behalf of the DealDash Happiness Team.
I apologize for any misunderstanding when you were signing up that you were also purchasing your first Bid Pack at the same time. In regards to the other purchases you mentioned, it sounds like these bids may have been purchased by accident. DealDash has no way to charge our customers for purchases that were not made.
All charges have to originate on the customer's end. Our system is set up this way for your consumer safety.
That said, we offer a 100% money back guarantee on any first bid pack purchase, within 90 days of payment. We can also refund any accidental bid pack purchases, within 30 days of payment, if no bids have been placed.
I encourage you to reach out to us so that we may assist. We're here for you 24/7.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Hope to hear from you soon!
Their was a new person on at time i was on i was useing buddy bid, this person evey time someone bited this person would not let you have a minute i did not like that
Hi Jeanette,
Thank you for your review!
The bidding does allow customers to place bids as frequently or infrequently as they choose, this is part of the strategy of bidding. That said, we do have our Every BidBuddy Counts feature, which ensure you are always earning your full 9-seconds on the Time as Highest Bidder meter with every bid you place using BidBuddy.
We hope you'll get in touch with us for more details, we're always happy to help.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a fantastic day!
Another Great Experience with DealDash as usual. Their service is one of the best I have ever tried.
Hi Lewis!
Thanks so much for taking the time to leave a review.
We are delighted to hear that your experience with us has been nothing short of great—we aim high, and are happy to receive your feedback.
If you have any questions, just let us know.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have the best day!
With outstanding customer support, this is a fun auction site. You can choose to bid or not - how much you play is up to you!
Hi Linda,
Thanks so much for taking the time to review us!
We appreciate your feedback on your experience with our Support Team, this is great to hear! As well, we're delighted that you're having fun in the auctions.
We noticed you left four stars, and would love to turn your experience into five-stars! If there's anything we can help with, please let us know.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have the best day!
What a scam! Let's start with the hook; DealDash does "sell" items at below MSRP. Now here's the part where they make their money; some of these "Auctions" can literally take days for an item to sell. Let's look at how it works, the price of an item goes up $0.01 every 10 seconds, that's $0.06/min but DD gets $1.20/min. Let's just use a full 24 hour sale. In 24 hours DD charges bid fees in the amount of $1,728 no matter who the bidders are. During that same period the "sales" price rose to only $86.40. An item that "sells" for $800 would take almost 10 days to complete the auction. In a real auction there are no bid fees so if someone bids higher it doesn't cost you a thing. That's a fair auction, DealDash is a variation of the well known Pyramid Scheme. Do the extra math, numbers do not lie.
Hi Robert,
Thank you for your review, we’re sad to hear you feel this way.
As a penny auction website, DealDash is unlike other auction sites that you may be used to.
While we do operate on the pay-to-play model, where we differ from other penny auction platforms is that we offer the option to get your bids back.
On DealDash, bidders that don’t win the auction may purchase the same item for the MSRP retail value using Buy It Now—doing so gets you not only the item, but the bids used in the auction are returned to the bidder so that they may use them again in other auctions.
As well, we noticed that you are still eligible for our 90-day 100% Money Back Guarantee on your first bid pack, so we have refunded this for you and sent you an email with the refund details.
Our Support Team is on hand 24/7! We hope you’ll get in touch with any additional questions or concerns that you may have.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a fantastic day!
Quick delivery, products are always what I expect. Great people to deal with
Hi Grenda
Thank you kindly for taking the time to leave a review.
We appreciate you taking the time to share your DealDash experience;
I am so glad to hear you have won some great items from DealDash - What will we send you next?!
I rec'd extra bids and used them for a 5 piece cutting board which I really need. I am hoping it's as nice as it appears
On the pictures.
Hi Garnette,
Thank you for your review.
I'm glad to see you've claimed your daily returning bidder rewards and leaderboard promo bids!
We always want you to be more than happy with the products you receive from DealDash. So much so, that we have a 30-day satisfaction guarantee which allows you to return a new and unused item for a refund.
If you need our help with anything at all, it's always our pleasure!
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have the best day!
Dealdash is a wonderful site that offer products that we use on a daily bases. It gives us the opportunity to buy these products at a price we can"t buy them in a store.
Dealdash offers brand name products and i love the fact that shipping is FREE. When it comes to finding a product to buy on line i look for it on Dealdash first. THANK YOU.
Hi Harvey,
Thank you so much for taking the time to leave a review.
We're so glad to hear that everything from our products to our shipping have surpassed your expectations!
We offer world-class support as well; if there's anything we can help with, please don't hesitate to let us know.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a fantastic day!
They have always been fair. Deal Dash quickly resolves any issues that may arise. I look forward to signing on each day to see what they have in store. Each day is a surprise! Very addictive!
Hi Diane,
Thank you kindly for your stellar review, you're blowing us away!
It's so lovely to receive such accolades, and we're grateful for your support.
We're available 24/7 so please don't hesitate to get in touch anytime you need us.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Wishing you a wonderful day, happy bidding!
Hi Henry,
Thank you for taking the time to leave us a review.
We're delighted that you're having a positive experience, this is always what we hope to hear!
If you have any questions or concerns, we'd love to hear from you.
We're available 24/7!
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Hi Jack,
Thanks so much for taking the time to leave a review, we're glowing from all these stars!
We're so happy to hear you're enjoying the auctions, and hope you continue to get those great deals.
If you have any questions, we're always happy to help and are available 24/7.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a fantastic day!
So far I have liked every product I have won on Deal Dash. Quality products. Good variety of items, easy checkout. Timely shipping. What's not to like.
Wish they would let us pick our own amount of bids to purchase. Sometimes I don't want 300 bids. Let me decide how many I want to purchase at a time.
Hi Nancy,
Thank you for your review, and for all the star love!
We're delighted to hear that you're enjoying your time on DealDash and have been enjoying the items you have received.
Thank you as well for your feedback on available bid packs, we'll be sure to share this with the entire team.
If you have any questions, we're always happy to help and are available 24/7.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
You will have a hard time bidding against the same old people that will have bids unlimited to out bid you and what make it so bad, Deal Dash tell you that they can't bid on the same thing once they won that item THAT IS THE BIGGEST BS! If you really want an item on Deal Dash, Go on Ebay or Amazon and you will find the item you want at a much cheaper price that actually the same bidders that are on Deal dash and are reselling it on the Internet. What a nice racket!
Hi Barry,
Thank you for getting in touch with your concerns.
My name is Erin and I'm replying on behalf of the DealDash Happiness Team.
I apologize if there's been a misunderstanding. We have two auction types—normal auctions, where the item may be won once every 30 days; and one-per-user auctions, where the item may only be won once. As these are separate auction types with their own individual winning limits, it is possible for a bidder to win an item under each auction type within the same 30-day period.
In regards to items you mentioned you have seen elsewhere, keep in mind that these items might not be listed by an authorized retailer for that brand, which would mean the item is not covered by any type of warranty.
Rest assured that reselling is against our Terms of Use; if any bidders are found to be reselling, we do take immediate action, up to and including account closure.
Your DealDash experience matters to us and I'd love to ensure that any additional concerns that you have are addressed. I hope you'll reach out to our Support Team so that we may further assist. We're here 24/7 and you may get in touch as follows:
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Thanks again for sharing your concerns, and we look forward to hearing from you soon!
I am so frustrated with this auction and i'm starting to realize that some of the reviews are true that there are a lot of fake accounts to drive up the prices. I have been bidding on a 850 bid item for a good 3 hrs, lost 416 bids on it decided to leave when yet another person joined to bidding process. The person who was originally bidding with me is still one now, 4 hours later. She never left, kept bidding. By my estimation, she would have lost well over 1000 bids, yet she is bidding on a 850 bids - how does that make sense. I won by "some miracle" 100 bids right when i joined and a $10 Dunkin donuts gift card right in the beginning and ever since then, loosing and loosing. Don't waste ur money people
Hello Viorica,
Thank you for the taking the time to reach out with your concerns.
My name is Erin and I'm replying on behalf of the DealDash Happiness Team. I'm sorry to hear you're feeling frustrated and hope that I am able to help ease your mind.
We do have some active bidders, some who have been with us for a very long time.
That said, I can assure you that DealDash is not fake or rigged in any way. All of our users are real people just like you, placing bids in real-time. We have a top-notch Compliance Team monitoring the auctions full-time. If instances are found where an account is in violation of our Terms of Use, we take immediate action, including account closure where necessary.
Despite this, we always like to review anything that a customer deems suspicious. Kindly reach out to us so that we may further assist.
Our team is here 24/7!
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Your DealDash experience is our utmost priority, and we look forward to hearing from you
You can't not win the people are $#*!. You buy points and don't win
Hi Jack
Thank you for taking the time to leave a review.
I’m sorry if there was any misunderstanding when you were creating your account.
We, of course, are hoping you can win many of items at a great discount! If you don't win an auction, we do have our Buy it Now option which returns the bids used back to your account. Some of the most successful bidders use Buy it Now, meaning they either win for a great deal or buy the item they want anyway and get all the bids back!
As we do have a 90-day, 100% money-back guarantee on your first bid pack purchase, we are happy to help get this resolved and clear your experience up!
Did you know that we have a Second Chance Guarantee too? If you don't win an auction with your first bid pack, those bids are credited back to your account free for a second chance.
Your satisfaction is important to us and if you're still not happy with your DealDash experience,
Our contact details are below so you can get in touch and we can fix your expereince up.
We look forward to talking to you:
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
I enjoy bidding but seem.to not win much! I like getting gift cards
Hi Nancy!
I hope you are having a wonderful day
I've won a couple of auctions of quality items for one penny! The only reason I gave 4 stars is because of slow delivery.
Hi Jani
Thank you so much for taking the time to write a review with your honest feedback.
I am so excited to hear you have won some great items in our auctions!
Logistics is our number one priority and we have a lot planned to make our delivery much faster this year (3 to 5 days is the goal!)
Did you know we have 24/7 Customer Support?
If there’s anything you need help with, or anyway we can make your experience even BETTER please don’t hesitate to get in touch with us.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Thank you for being the best part of DealDash!
From the business
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jennifer
Thank you for your review.
My name is Laura and I'm replying on behalf of the DealDash Happiness Team.
I apologize for any misunderstanding when you were signing up that you were also purchasing your first Bid Pack at the same time. This may have been purchased by accident.
That said, not to worry we offer a 100% money back guarantee on any first bid pack purchase, within 90 days of payment!
I encourage you to reach out to us so that we may assist. We're here for you 24/7.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Hope to hear from you soon!