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DealDash Reviews Summary
DealDash has a rating of 4.5 stars from 4,498 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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Great deals. Great customer service. Items are nice and high end.
I contacted customer service so many time no response they didn't resolve my issue
I'm wondering what kind services they have
I don't recommend any one to buy from them
If you bid on something you lose your bids even if you don't win the items. Pay to play only. Sucker punch. Don't bother with that site. Fool's only
Hello John,
Thanks for taking the time to leave a review.
We're sorry to hear you're feeling frustrated. Did you know that we have a Buy It Now feature that allows you to purchase the item for the listed retail price and get all the bids back that you had used in the auction? Our most loyal customers use this feature as part of their bidding strategy, allowing them to bid risk free!
If you have any questions or concerns, please don't hesitate to get in touch.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
The items I received were exactly as described. Quality was first rate unlike some other bid sites. Delivery was very quick with the packaging top notch.
Hello Bill,
Thanks for your review, this is great to hear!
Happy shopping and don't forget—we're here 24/7 if you need us.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a fantastic day!
I recently bought 8 quart pressure cooker I love it. It works very well aNd I am very happy with the price I got it for and the great product.
Hello Devin,
This is great to hear, we're happy that you're enjoying your new pressure cooker!
Can we come for dinner? Hehe!
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a fantastic day!
I love this site the auctions I have won have fun getting involved even in auctions I didnt win are fun love reading peoples little stories about themselves are humorous. Cant wait to set my sights on something else that tickles my fancy will be soon very soon
Hello Stanley,
Thank you for taking the time to review us, we are happy to hear that you are enjoying DealDash :) Have fun in your upcoming auctions!
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Excellent service and product. Value for the money cannot br beat unless a client overbids just to win the auction.
Hello Donald,
We appreciate your kind words so much, thank you for taking the time to review us!
Happy bidding to you!
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
It's disappointing to experience how the bidding process can be ruined by how easy it is for others to shorten your bid time so not only do you waste a bid but it doesn't count on the timer to gain more bids. I also have lost out on a couple of items because the system locked up while trying to add in more bids which allowed someone else to win the item. Not sure if I will continue as the "Fair and Honest" bidding site isn't necessarily true.
Hello Helen,
Thank you for your review!
My name is Laura and I'm replying on behalf of the DealDash Happiness Team.
I'm sorry to hear that you feel this way and hope that I am able to ease your mind in letting you know that we are available 24/7 so if any issue rises at anytime please reach out to us right away so we can help!
Rest assured we have an excellent Compliance Team that keep a very close eye on all bidders and auctions, working diligently to ensure that nothing takes place outside of our Terms of Use.
Even so, we still like to check out anything that you find suspicious—I encourage you to reach out to us to so that we may further assist.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Wishing you a lovely day!
Everything turned out good. I am happy with my experience with Deal Dash.
Hello Roseann,
We are thrilled to have you in our DealDash family! We offer 24/7 customer support just for you!
We are available to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
The various sheet sets auctioned on Deal Dash are all top quality sheets. The most recent won auction was a gift for our son and daughter in law. They loved it and the shipping was quick.
Hello Bob,
What a wonderful gift idea! I am so happy to hear your son and daughter in law loved their new sheet set!
Enjoy your upcoming auctions and if you need anything please don't hesitate to reach out:)
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Feeling really hopeless. In seven days (2/26 to 3/4) about 5200 items were auctioned in DealDash. No idea how many bidders participated (maybe a million). About 1900 bidders won at least one item (ranging from 1 to 58 items per person). Only 45 bidders won 20% of all auctions. Only 145 bidders won 40% of all auctions. DealDash should limit 3 or fewer wins per day per bidder.
Hello Barkat,
Thanks for your review:)
You will occasionally see the auction price for an item exceed its value during 'Time as Highest Bidder' or free auction promotions. DealDash doesn't limit the bidding in these auctions or advise people how to bid so this does happen in certain conditions.
For example, some users are interested in achieving free bid rewards by leveling up their 'Time as Highest Bidder' and playing numerous bids during promotions. Then if they lose the auction, they will purchase the item at the Buy it Now price to receive all their bids back on top of gaining the free bids.
However, this can be a risky strategy as the user who wins the auction would not have the option to buy the item at normal price and is not eligible to have their bids credited back to their account. They would still have the option to exchange the item to a specific credit amount, although this value may be less than the amount of bid they spent.
Please let us know if you have any other questions, we offer 24/7 support!
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
It's very hard too win a auction I have tried really hard and I just don't understand what I am doing so wrong. I wrote in for understanding and got a reply right away, The people that work there are awesome and I was thankful for such a nice concern person too help me.
Hello Sandra,
Thanks for getting in touch with us and leaving a review!
Our customer support team is available 24/7 just to help you at anytime you need! We are happy to answer any question you have and provide you with some tips and tricks in your auction play:)
Please reach out if you have any further questions for us!
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Enjoy your day!
I'm in disbelief that my card was charged after going to this website just to see what it was about. Now I have a 72 dollar charge for a bid pack I didn't purchase
Hello Jay,
Thanks for getting in touch.
My name is Laura and I'm replying on behalf of the DealDash Happiness team.
My apologies for any misunderstanding when you signed up that you were making your first Bid Pack purchase at the same time.
We offer a 100% money back guarantee on your first Bid Pack, and I have issued your refund and sent you an email confirmation with the refund details.
If you have any questions, please don't hesitate to reach out.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Enjoy your day!
Last night I spin around $200 bidding what they doing is after you spend all or almost most of use beds they allowed somebody to beds against you and when the auction is totally not fair and cheap way to steal people money
Hello,
Thank you for taking the time to leave us a review.
My name is Laura and I'm replying on behalf of the DealDash Happiness Team.
I sincerely apologize for any frustration you've experienced.
Fair & Honest is a symbolic capture of DealDash's core values, these values start and end with our commitment to being humanistic. I can assure you there are no systematic advantages for any bidders, and we are proud to have a full-time Compliance Team working at DealDash to ensure all of our fair and honest values are met.
We would love to discuss any further concerns you have and ensure you have a positive experience with us! Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
I spent $30 on a bid bundle and spent probably 75 on a Walmart card. Just about that time a needless popup saying I gad reached level 5. So what. I move to clear it and the WalMart auction is done. I search and I wasnt even listed as a bidder yet I was leading at the time ans the only same auction found. I couldnt enter because it read no new bidders. RIP OFF. Save your money! They lie.
Hello Barbara
My name is Laura from our customer happiness team here at DealDash, I am so sorry for any misunderstanding here, we would love to help with this!
I am sorry for any negative experience you may have had in your auction play and we would be happy to have the opportunity to look further into these details.
I encourage you to reach out to us directly so we can work together to change your experience and get anything any of your ongoing problems with our service fixed.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
For now, please let us know if you have any other questions or comments for us. Our Customer Support Team is available 24/7 to help out via phone, chat or email.
What a total joke! Every time someone writes a Terrible review, this company hires people on Fiverr to do FAKE reviews!
Hello Ricardo,
Thank you for taking the time to leave us a review and I do apologize for any misunderstanding here.
My name is Laura and i'm replying on behalf of the DealDash Happiness Team. I have proudly worked here for 3 years and counting and part of my job is to respond to all of our amazing customers through reviews! I am happy to help you with anything you might need and questions you have for us at anytime.
Our Customer Support Team is available 24/7 to help out via phone, chat, or email and we would love to hear from you:)
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
This is nothing like it is described. I tried to see how it worked and was charged $72. I just wanted to see if they had a sewing machine and lost $72. Please be careful.
Hello Terrie
Thanks for getting in touch.
My name is Laura and I'm replying on behalf of the DealDash Happiness team.
My apologies for any misunderstanding when you signed up that you were making your first Bid Pack purchase at the same time.
We offer a 100% money back guarantee on your first Bid Pack, and I have issued your refund and sent you an email confirmation with the refund details.
If you have any questions, please don't hesitate to reach out.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Enjoy your day!
Sorry but this site is a scam! Their pennies really cost you dollars! It's not a penny site whatsoever. Impossible to win auctions when they have robots up bidding you up. Don't bother with this SCAM of a site. Going to a lawyer to file a class action lawsuit. This site needs to be taken down!
Hello Alan,
My name is Laura from our customer happiness team here at DealDash, I am so sorry you feel this way, let me try and help:)
Fair & Honest is a symbolic capture of DealDash's core values, these values start and end with our commitment to being humanistic.
I would love to show this to you, as it seems you've had a negative experience. How can we help?
I encourage you to reach out to us directly so we can work together to change your experience and get anything any of your ongoing problems with our service fixed.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
For now, please let us know if you have any other questions or comments for us. Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Bidder gerbgirl has bid over 13,000 times for a 7500 bid pack. Please view photos. Who can loose money on every auction and still play over and over. Something is wrong. I believe bidders are playing against many bots. There are many examples of this. Go to www.letsgobidding.com for more proof. Google " top dealdash bidders". Then research bidders. Same people win auctions over and over.
Dealdash is an addictive website. It should be shutdown!
Hello Chris,
My name is Laura from our customer happiness team at DealDash, I am so sorry for any frustrations that have occurred in your auction play.
We, of course, are hoping you can win many of these items at a great discount! If you don't win an auction, we do have our Buy it Now option which returns the bids used back to your account. Some of the most successful bidders use Buy it Now, meaning they either win for a great deal or buy the item they want anyway and get all the bids back!
Did you know that we have a Second Chance Guarantee? If you don't win an auction with your first bid pack, those bids are credited back to your account free for a second chance. These have already been added for you if you want to give the auctions another try.
Your satisfaction is important to us and if you're still not happy with your DealDash experience, we also have a 100% money-back guarantee on your first bid pack purchase.
Our contact details are below if you'd like to discuss this or have any other questions.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
I love your customer service! Any time I've had an issue, your customer support team has handled it with professionalism and courtesy!
Hello Anita,
Thanks you for taking the time to leave us your feedback, this means so much to us.
Customer Support is our #1 priority, we strive to ensure that all our inquiries are answered to right away! We are so happy you are delighted with DealDash and we are even happier to have you as part of our community.
We have 24/7 customer support, please reach out at anytime:)
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
From the business
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Tania,
Thanks so much for your review.
Those five-stars have us glowing! Any time you need us, our Support Team is happy to help.
We're available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Wishing you a lovely day!