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DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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I saw a commercial for DealDash and I read about it on their website. It peaked my interest so I signed up. For me personally it is a little more intense than I thought. I gratefully took advantage of the 100% satisfaction guarantee and requested a refund. The response was amazingly quick. They are a stand up company.
Just needs a little more instructional highlights, and this company does keep to all advertisements that this site is 100% back guaranteed... The first time!
After reviewing site I decided that on line bidding is not for me.
Not good. Spent way too much money buying bids and didnt win anything good. Its just not worth it. The customer service on the other hand was good. But Dealdash isn't... sorry...
Hi Chirs, nice to hear our customer support team was good however very sorry to hear you did not win anything good. I'd like to talk with you to learn more about the experience you had and see how we can improve it. Would you be available for a phone call this week? Please send me a direct message and we'll set a time to talk. Looking forward to hearing from you!
David
They did in fact explain to me on how the bids work, but the deal dash commercial on TV needs a little work good job guys...
End: RR.
I was answered quickly. Thank you for being there when I needed to know something right away
Can't seem to win many auctions. Usually buy the item so I don't lose my bids.
Hi Louise,
Using the Buy it Now to get the item you wanted and your bids back is a great approach to winning more auctions. People who shop with us this way tend to win more auctions and have the best experience. Please send me a private message with your username or email and let's talk more about strategies to help you start winning more!
Looking forward to hearing from you.
David
They responded to my email very quickly. 5 star customer service.
This company will handle all problems you may have. They are honest and uphold their website and name.
Truly explained when and how a auction ends. Thank you, Rolf
I guess I really don't understand it. No fault of DD.
Hi Judi,
I'd be happy to help you understand more about how our service works and share some good tips of advice on how to get the most out of your shopping experience. Why don't we set up a phone call to discuss this? Please send me a private message via SiteJabber and let me know what your user name is or simply contact our support team. If you contact customer support simply ask for me and I'll get your message so will be able to personally assist you.
Looking forward to hearing from you soon!
David
I had just bought my first bid pack, but was unable to proceed with any auctions as an unexpected emergency doctors visit came up so I requested a refund from Deal Dash and they responded right away and was understanding and granted me the refund.
I thought this was like a regular auction. Not loosing bids if you don't win.
Enjoyed your site & hope to bid soon. Need to put more money in my paypal. Account
Not long after I lost my mom to cancer, I attempted to deal with DealDash and in my confusion misunderstood the terms of buying bid pacs. I wrote to customer service and received very fast response and was quite pleased with the outcome. With customer service like this, I have no doubt you will continue to be one of the top auction sites due to your incredible virtue and good relations in that area. My hat's off to you. I am a very satisfied customer.
I was unhappy about the bid buddy as it seemed to be bidding when not necessary. And I had chosen to use it expecting it to optimize my bids. Deal dash explained how the bidding works and I am happy for the quick response and now understand how it works. Very prompt response to my issue. Great customer service
Customer support was straight forward and honest. I just cannot justify a 60 cent bid cost when the bid price jumps only 1 cent at a time. Example: I win an item for a bid of $1.00. There were only two bidders on this auction. I therefore had a total of 50 bids x 60 cents per bid means this auction actually cost me $31.00. $30.00 for bids plus the $1.00 for winning the bid.
Well I have been bidding on these types of sites for 6 months and came across DealDash. I bought a bid package and to give them a try and every auction said no new bidders. This site has so many bidders it is very difficult to get in an auction and win. I finally won an item and shipping took forever.
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: [email protected] Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is [email protected]
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is [email protected] I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


Hi Devan, we want you to know our customer support team is available 24/7 to help answer any questions and share advice. There's also some good sources available to learn from other bidders who give tips and recommendations found here: http://dealdashreviewed.com/ and http://www.dealdashtips.com/. I'd like to help improve your experience. Please send me a message and let's talk further!
Looking forward to hearing from you!
Dave