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DealDash Reviews Summary
DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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Ok, honestly it is time for legal action toward Dealdash.com. I was intrigued a couple of weeks ago from a commercial and decided to see what the hype was all about. I kept watching the site and was seeing gift cards come across the screen that no one else was bidding one. I decided to dive in and purchase a bid pack and sure enough I won some gift cards. I was impressed enough to start using the bids on other items and sure enough I was no longer winning. I was still hooked from the first experience (surprise, huh) and I bought another bid pack. When I NEVER saw another gift card come across like the initial ones, I started wondering about it. After years as a paralegal, I have seen many scams come through and my scam sensor was twitching. I decided to set up another account and see what happened. Sure enough, dealdash is falsely baiting customer with the impression of easy to win deals. Those gift cards that come up on new bidder accounts do NOT show up on existing customer accounts. That is why it is a guarantee win and an illegal hooking measure. PEOPLE DO NOT FALL FOR IT!
My problem was resolved in a timely manner and I am very pleased with the outcome.
This is such a ripoff! The five star ratings MUST be from employees! No way is it worth it to pay to bid. The only winners are the greedy owners of the sites such as this one. I spent $34 to press a button. The attorney general should get involved in this/these scams!
Hello m-a f,
I'm sorry to hear you're not satisfied with your shopping experience so far. I see you've been provided with a full refund of your purchase and a second chance by having the bids returned to your account to try again. I'd love to help answer any questions you may have to ensure a great shopping experience. Please let me know how we can best assist you.
Thank you.
Always excellent service, quick delivery, and great products.
Hi Mary, thank you for the great review however looks like you accidentally gave us a 1 star. To edit your rating simply go to your SiteJabber profile -> your reviews and you'll find an edit button to make this change.
Let us know if you have any questions!
Dave
I was uncomfortable when I signed up for bidding. When I contacted DealDash they were immediate in the response and closed my account w/money returned. I was please and relief that they responded so favorably. As a timid user of the internet auction system, their response made me confident and comfortable that DealDash is an honest organization.
First time experience was a little scary but everything went well and the staff at DealDash were extremely helpful. Thank you so very much. Hope to do more deals with you.
Great customer service! Answered my letter within 24 hours, really didn't think
It would happen that soon. Resolved the issue immediately. The website is easy.
Thanks again!
I went through the customer support and contacted deal dash about multiple orders for an item that I was trying to order once and it showed up as four order confirmations on my e-mail. Customer support addressed it right away and did comment that they did see the issue and would correct it immediately
My order arrived very quickly and customer service was very helpful
Excellent customer service. Quick respond and problem done.
I really enjoy the fact that I can Buy It Now when I don't win an auction and then get all my bids back to use to attempt to win again. I also enjoy earning free bids when the clock runs down and wish everyone would let that happen. I also enjoy the free shipping.
I had won an item that was broken when I received it and deal dash sent me a return label right away but I haven't received it so I let them know again about the problem and within a few hours they responded back. Great service. Thanks
Very nice and informative. The email helped educate me on how the auctions work and gave me another shot at playing again that I gladly will take. Definitely better than quibids
Great service ie concerns about inaccurate billing.
Im a newbie with Deal Dash and it seems like I have more questions than answers please help. Reference my newest email for more details. Please help I'm desperate and anxious.
At first I was upset because I didn't know that I was paying to sign up. Rather, I thought I was giving my debit card information for future bidding purposes. Andrew with Customer Support rectified the problem much to my satisfaction and everything turned out perfect. Thank you and God Bless you. Gary Walters.
DealDash handled my situation very professionally and promptly. There was an issue I came across while paying for bids and the situation was handled within 48 hours and I will continue to let everyone I know about DealDash, its awesome deals, and superior customer service. Thanks DealDash!
My name is oldrivers l ben around long timeand today its hard t o find company you
Can trust this. Is one of them
The customer service answered me right away. With a positive result. I'm very impressed
This is without a drought the best for the on-line bidding sites. The service is excellent. Whenever I have had a problem, and that has been very few and minor, the staff has been prompt to get with me and solve my issues. I have even spoke to them on the phone on occasion and they were very helpful and I could understand their explanations. If you know what I mean? At-any-rate this is a fun site all seems fair I haven't heard of any shilling or plants. I have stopped using two other UN-NAMED sites I found using tricks to bump the bids up,,,,, soooo keep it clean kids and I will join in from time to time when I a extra scratch or feel lucky,
From the business
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tricia,
I'm sorry to hear you're not satisfied with your shopping experience. The beginner auctions are offered to customers who have won fewer than four auctions. Once someone wins four auctions they are no longer considered a beginner therefore won't be eligible to continue bidding on the beginner auctions. This is why they no longer show up on your account.
Per our 100% money back guarantee we are happy to provide you with a refund on your first purchase since you are not satisfied. Our team is also happy to speak with you further to help clarify any questions or concerns you may have.
Sincerely,
Dave