Darntoothysam.ComReviews 194

The lens barrier (lens flap) broke on my Canon SD870IS so I searched on YouTube to see how difficult it was to repair. Turned out it was pretty easy to do so I decided to repair it myself. I searched on the web for the part(s) and the first site I came across was DarnToothySam.com. They sold it as a kit and had everything I needed at a great price. I searched again to compare prices and couldn't find this anywhere else on the web so I ordered it from DTS. My order was placed on 10/16/11 and because I failed to register BEFORE I placed the order I couldn't track its progress (my fault). I was in no rush anyway because the camera still worked fine it just did not have any lens protection. I figured I'd call them in a week or two. Then I saw all the bad reviews on Sitejabber and thought what did I get myself into? So I did my own extensive research on this company and came to the conclusion that most of the bad reviews were total BS. On 10/27/11, I decided to call them and got an answering machine. I immediately called a second number and Tom answered the phone. I inquired about my order and he found it right away. This is a repair kit he himself puts together and can't find anywhere else on the web. He also confirmed that because I didn't register before placing the order, my account and order # weren't linked together. We had a very nice conversation and said my order will ship out that day. About an hour later I received two emails from him, one for order status change and one for shipping confirmation. Received my item two days later on 10/29/11. Minnesota to New Jersey in two days! Not bad. So, is DarnToothySam.com scamming people? In my opinion, ABSOLUTELY NOT! Would I recommend them? YES! Would I do business with them again? ABSOLUTELY!

Just used Darntoothysam to repair the flash on my camera. The repair turned out to be more complicated than just the flash, but Thomas honored his original commitment and did a wonderful job with the camera and communicating during the process. It is rare to run into such great service and honorable folks. I couldn't recommend Darntoothysam's service more highly! Thanks much and I'll be back next time I need camera help.
Keith O

I had to have the LED replaced on my Canon T1i. This "darntoothysam" site seemed helpful because it explained the nature of the repair so well. The form downloaded easily, I sent the camera in with a check and in about two or three weeks it came back all fixed! I got an e-mail stating when the order was received, how long it might take to get the part and when it was shipped back. There was good communication and I am a satisfied customer.

I'm sorry all the reviews here are so bad. I had a great experience with this company. The LCD screen on my Panasonic camera was broken. The form on the web site was easy to fill out. I received an email when they received it, i received another email when they repaired it, i received another email when they shipped it back to me. The whole process took 3 weeks, which included shipping time on both ends. I would use this company again.

I never got the battery door part that he charged me for. It's been far too long. I believe Thomas in the beginning but then I was easily able to see through his lies. How many times does he think a customer will believe it arrived broken and them that he forgot to order it again. He actually told me it arrived to him broken twice. Then when he says he shipped it to me it got list. He never gave me a proper tracking number. He got away with my $20, what a sad place to do business with. I have now read the business is not real, it's going on from his parents house from what I understand. Go elsewhere, Nikin can sell you the battery door if you need one. He just gets them there and hikes up the prices and then never even send anything. I would keep far from doing business with darntoothysam.com. A kind of foolish name too but getting nothing when you pay is all wrong.

This company is the best that I've ever dealt with! The "take picture" button on my camera broke, and I found this company on the internet when looking for someone to fix it. After taking my camera to Best Buy and having the geek squad further damge it, I decided to give them a try. They fixed my camera so it was good as new and had it back to me within a week, and for only $25! (Cost of part, shipping, and labor all included.) Thomas Drayton, the owner was friendly, and professional. I was very happy! I would highly recomend this company to anyone needing any parts or repairs to their camera! I will definetly use them in the future and recommend them to all my friend's, family and anyone needing a repair on their camera!

I have to say that after reading all the negative reviews about Thomas I was sceptical but after dealing with Thomas I have to admit they were wrong. I notice that most of the squwaking came only a few days after he got an item to work on, need to give the guy a chance... I needed a part for my video camera, it took a little extra time to get it but I did get it he then sent me another part I needed that I broke while installing the first part. You'll save a ton of money going thru Thomas but you need to be patient. He's up front with the time frame and he can't sit at the computer 24/7 to answer emails. Thank you Thomas for all the help. I wish you luck in your business and would also wish that folks be a little more patient otherwise go thru the dealer, pay thru the nose and most likely get the runaround and have to wait just as long if not longer