DailyStealsReviews 424

Now I know why this site is called Daily Steals. The $150 "new" product I got from this place looks and functions like it was jacked from a speeding truck. The product was damaged and I'm now not getting any response from their customer "service". My advice is don't buy anything expensive on a suspect site like this. Daily Steals might honor small purchases, but don't expect to get a refund or replacement for something large.

Update November 6th:
Daily Steals did come through with my refund. The whole return and follow up process is still disappointing, but at least they stand behind their product which makes me more at ease about shopping there again.

Avoid this site. Although I have received a number of good items for very low prices, I have found that some of their higher priced items (still less than $100) are not shipped with the accessories shown that are needed to operate the items. When I tried to contact them, I got NO answer. AVOID! When ordering electrical or tech items stick with Tiger Direct. In the 5+ years I have dealt with them I have had one problem which they corrected very quickly to my satisfaction. You can also get great deals on eBay from highly rated sellers.

This is a horrible company! They promised to ship out an item within a couple days, but they did not! I had ordered an item, and I had a trip that I needed the bring the item on. I was told it would be sent to my house in time (13 days, plenty of time right?) Well the item never came, and they refuse to refund me even though I do not have the item. They have refused to cancel the item, and keep saying I should return the item. How would I do so if I don't have it? Horrible Customer Service, Horrible Shipping speeds. Their advertised low price is not worth it - stay away from this company!

Oh and btw, they sold the exact same item the next week over via ebay to other buyers at a higher price (naturally), and those ebayers got the item first

Wow, sorry to see so many people have had bad experiences. I've bought everything from car bluetooths to vacuum cleaners, I've always gotten my stuff in good condition and always working. I see some of the electronics are refurbished but I just buy a square trade warranty, and I've noticed some of the refurbished items even have a full warranty. I got my nook from them and it was refurbished with a full year warranty, got it back in May and so far so good, I use it everyday.

BUYER BEWARE – We ordered ten printers from Daily Steals for $499 and they failed to include the ink cartridges, as their site clearly showed (http://screencast.com/t/r8jKktLT2vW2) as well as the retail price they quoted (http://screencast.com/t/48D8evg9rfT) reflected was the price for a HP printer with ink included. When I contacted them, they agreed it was an error and mailed me 10 ink cartridges for a HP photo printer, which was the wrong printer. I returned the incorrect cartridges at my cost and told them that they sent the wrong cartridges. They said they would order and ship the correct cartridges right away, but an hour later they decided that they did not want to ship the cartridges (the correct cartridges cost about $30 more than each photo cartridge they sent) and they CHANGED their now sold-out website product pages to say that ink was not included and removed the retail pricing information so that they could get out of fulfilling the order as promised. The entire offer was a complete SCAM! After buying ink, I would end up paying MORE for these printers than I would if I purchased the same printer NEW from HP. This "Daily Steal" was a "steal" by them as they had no problem taking my money and not fulfilling the order...

Well I have to say I'm surprised, this is the second site I review that others seem to hate and I've never had any problems with it. No, I am not paid to post a review nor anything like that. :P I have bought several things from dailysteals and they've always been a good deal; I always receive my packages on time and the items were in great condition. Only one item didn't work and they refunded the money immediately. They won't always have stellar offers but it's worth watching out in my opinion. I heard of this site from a customer who loved to buy there and he also seemed to be satisfied. I hope I am not proven wrong later! But I would say, based on my personal shopping experience, if you see something you like, to give it a try.

This company is extremely unprofessional with their customer service. I ordered an item from them, and they promptly shipped it out. They even included a tracking number that claims my package was delivered to my locked PO box. However, I never received it. I spoke directly with the USPS employee who delivers the mail to the boxes, and she knew nothing about it. I have exchanged numerous e-mails with an anonymous worker who goes by the (appropriate) moniker of "Master Thief." They refuse to either refund my money or ship the item I ordered to me. Stay away from them!