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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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When I arrived to pick up my order they had it ready for me to go. The staff was helpful and even made some suggestions without being pushy. Great place great merchandise and great staff
I had a very good experience people was very helpful and I bought a couple of things and they were very helpful and I'll shop there again
Easy to find and great service. Fret selections. Always dependable.
I'm so impressed with my overall experience. I purchased a Roland Sands vest on sale and it arrived within days of placing my order. The vest was exactly as described- high quality, sizing was accurate. I will definitely be making more purchases through CycleGear in the future!
Ordered a 2,000$ exhaust. Box was extremely damaged. Both carbon pieces where cracked. Missing bolts. Obviously had been installed before. Poor packaging. One peice of bubble wrap that wasn't popped. Virtually no protection for anything inside.
It delivers in a decent time, and was super thankful I could go through Sunbit to make monthly payments on my order.
Good prices.Decent ship times. Quality parts available. Will continue to use Cycle Gear.Thank you
Easy to order and watching a video was helpful in making a decision.
This fuel tank is for my 99 Yamaha WR400FL. Its 1/2 gal larger then my stock tank which I cracked when I dumped it. The new tank for my bike fits well with a little bit of tweaking with both the side fairings. It took me about 2 hrs. To install "taking my time". The fuel tanks right bracket doesn't get used on the new tank install, the lower radiator bolt basically holds the right side tank in place very well. I had to file & enlarge the 2 fuel petcock holes so the 2 strainers (screens) would fit through the tanks holes at the bottom. Luckily, they had a gasket for the petcock which worked great. The stock fuel tank seems more thicker & more solid than this replacement. However, it was hard to find a fuel tank for a bike that's 26 years old & the only decent one I could find for my Yamaha. The new tank sits a little higher than stock, no big deal. I'm pleased with this new tank, no leaks & the directions were written well & the install went well along with what I mentioned above for it to fit my bike nice & securely. They also provided a new fuel cap in case the stock one doesn't fit, With that said, there is no vent hose provided which they should for the price you pay for this tank. I used my original fuel cap hardware which fit nicely. Rode the bike in the dirt after install, works great, no leaks & looks good with my new BLUE IMS fuel tank.
Faster delivery. It did take a very long time to arrive...
Hi Romulo, thanks for your feedback and for sharing your experience with the delivery time. We’re continuously working to improve our shipping process to get orders to you as quickly as possible and appreciate your patience. If there's anything more we can do to help, please don’t hesitate to reach out.
My overall experience was great, I ordered the tires online, used the online chat to get a price match, tires shipped to local store with in a couple of days and the local store in Sterling Heights, MI had the tires mounted and balanced for me in a day.
Were able to price match via the chat and got the best price around.
It was as described, good quality quick delivery fit perfect
Good products, quick shipping decent prices whats not to love?
I forgot to include my apt number on my shipping address so I contacted cycle gear. The customer rep reached out to the carrier in time to update my address. It was delivered on time.
Local Cycle Gear store sold me the wrong brake pads. Through no fault of their own, their website called for the one's they sold me. When I went to exchange them the employee spent about 45 minutes trying to figure out which ones I needed. He had to resort to an old school paper catalog, only to find out CG is out of stock for that hh rated sinterd pad. I had to settle for a lesser rated semi- sinterd pad. This was ok due to being a rear pad. Pads came in a fairly timely manner. 5 +stars for the employee who took the time to figure it out. 2 stars for the CG website that needs updating for this application.
Experienced the best customer service throughout the transaction and shipping process.
It was very easy to navigate through the search filters and was easy to make sure I was ordering the right product. I ordered front and back tires for my husbands cruiser. It was nice to see the cut and dry ordering and tracking cycle gear provides.
Shopped on line, tried stuff on in the store, ordered the size and color I wanted on line, picked it up at the store, easy peasy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Josh, thank you for sharing your experience and bringing these packaging and product issues to our attention. We’re sorry the exhaust did not meet your expectations and assure you we’re committed to improving to prevent this in the future.