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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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The website is easy to navigate and the personnel in physical stores are friendly, knowledgeable, and helpful.
Shopping for parts and accessories is easily done on the website. Products are delivered in a timely manner.
In the physical store, the Cycle Gear staff are knowledgeable and helpful.
Tire order delivered quickly …very satisfied. Will order again in the future
My helmet was delivered to the store. I went to pick it up, tried it on, and I really didn't like the way it fit. The salesperson was very accommodating and we looked at some of the helmets. I found one fortunately that was in stock that I absolutely loved and fit well, so it was just a matter of Returning the one helmet and getting the new one. The sales person took the time to do the right thing I truly appreciate it. I am a new rider and looking forward to getting back to the store to make some purchases. Thank you.
Very good but way late delivery. Gave me a delivery date then changed that on the delivery date and then agin oon the second delivery date changed yet again.
Everyone there was v nice and v knowledgeable, 10/10 would shop there again (and will)
The seller needs to be more kind. He don't give me more offfers j. I have to find the way to make the seller find the way to find the product that I need and make the delivery
I was in need of a new set of tires for my Sportster and while I was shopping around, Cyclegear was one of the retailers with the best prices. Luckily there's a local store in San Antonio TX and they can mount the tire on the wheel and balance it. If you buy the tires from them is cheaper. So I went ahead and ordered the tires I wanted and had them shipped to the local store, 3 days later the tires arrived and I took my set of wheels to have the tires swapped. The very next day I had my new tires mounted and balanced in my wheels ready to be installed on my bike
The staff made sure all my needs were met. When I received my product, the staff did not hesitate to help me put on my shield on my helmet. It seems small, but little help like that goes a long way.
I was in a motorcycle trip, ordered a helmet on Bolingbrook and received it in Nashville. Great service and no delays.
Got here on time and the tires are fresh! Cant wait to try them, they got great reviews and the price was comparable to anything else online!
Shipping took a little longer than expected and installation of tire took 2 days longer than quoted but all in all its done.
Easiest way to buy motorcycle tires. Had them shipped to home, used local installer. Best tire prices too!
Delivery started in Penn, on to Ohio, stopped in Chicago, Wyoming and Utah back to Nebraska, and finally in Romeoville and on to my house in Oswego ILL
More products, better price and faster shipping than the competition!
Item was promised on Friday, but not received until Monday and appeared to be stuck at the FedEx site for several days with no updates. Riding pants came without pads or Velcro and were much lower quality than same exact pants from several years ago. Disappointed overall that manufacturer would allow riding pants with no option for padding.
After conversing with Parker, he made recommendation for pants. My size not in stock, but found alternative mesh pants online at good price. Thanks!
Would like to receive better updates on order status (had order where it said still processing when the item had already arrived)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members