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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ordered Helmet in store came back to big and they sent correct size.
Fits and looks great, husband is happy with purchase, protection, style, fit…
I don't have much to say — it was a good experience and I recommend them
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I went I. A year ago as a new rider your employee Sean helped me so much and has every single time I go in I will
Only go to that store and only ch or
Gear thank you for have great employees
I love that it's similar to the Jordan 'Pandas' and I love white shoes. These boots offer good protection around the ankles, and I love the extra layer in black where the shifter pedal touches the boot( I don't know what it's called but the black portion on the boot near where your big toe is at)
Fast shipping came as advertised. Price was affordable and plenty of options
There was a small problem with my order that was communicated quickly and fixed by a short conversation over the phone great customer service in store and over the internet and phone, problem taken care of quickly and efficiently and it didn't even seem a problem.
Was totally satisfied with the transaction. Great product
Good Experience with the sales team. Really friendly and patient
Excellent. All expectations met. Great place to get parts and service.
The helmet is an overall improvement on wind reduction from my bell Gringo. The cheeks are tight but after 10 or so rides they get worn in.
I wasn't a fan of my squished face being on full display while wearing my bilt techno 3.0, so this visor definitely took care of that issue. The reflection is very good, and the color is pretty cool looking, it kinda changes at different angles.
I ordered a size 3X gloves and they were still too small. I have long fingers (not sausage fingers) and they were too short and also too tight.
Service was great, I am new to the hobby, staff was very knowledgeable, made me feel comfortable talking to them about gear, services, general information etc….
I was very skeptical ordering a jacket from a brand I've never heard of, but all the reviews I could find were stellar so I took a chance and bought it. It fits great with all the linings in and has room to move with my body. Once all the liners are out while walking around it feels big (which is a given) but once I got on the bike and riding it honestly was not noticeable and loved the jacket with all the vents while my wife was sweating in her Alpinestar jacket with 2 vents. Have not a had a chance to test the waterproof linings yet but so far I give it a 10/10!
Good experience, excellent delivery time. I just happen to be 10 minutes away when I got the call the item was at the store
It was a really good experience! I am very much satisfied with how order with CG. The item that i ordered was delivered much earlier than expected.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

