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CycleGear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,225
value
14
shipping
8,044
quality
11,338
This company responds to reviews on average within 4 days

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32,980 reviews

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Virginia
1 review
0 helpful votes
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Great in store Help!
July 12, 2025

Ordered Helmet in store came back to big and they sent correct size.

Date of experience: July 2, 2025
California
1 review
0 helpful votes
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Fits great, looks good
July 12, 2025

Fits and looks great, husband is happy with purchase, protection, style, fit…

Date of experience: July 2, 2025
Colorado
1 review
0 helpful votes
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Professional and fast
July 12, 2025

I don't have much to say — it was a good experience and I recommend them

Date of experience: July 1, 2025
California
1 review
0 helpful votes
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Gigi euchfi
July 12, 2025

Hcgsy go tfidhcgcucycchcufugyfuzirrotaudirsirsirdkfsotftositdirfgositdiedodskxsofdirddjstosogsirfirdordpgsigxuezkfaotsoxiedltdofsofairsirdorfosotsotirsridizordpgs

Date of experience: July 1, 2025
California
1 review
0 helpful votes
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I went I. A year ago as a new rider your employee Sean helped me so much and has every single time I go in I will
Only go to that store and only ch or
Gear thank you for have great employees

Date of experience: July 1, 2025
California
1 review
0 helpful votes
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Best casual looking boots!
July 12, 2025

I love that it's similar to the Jordan 'Pandas' and I love white shoes. These boots offer good protection around the ankles, and I love the extra layer in black where the shifter pedal touches the boot( I don't know what it's called but the black portion on the boot near where your big toe is at)

Date of experience: July 1, 2025
Alabama
1 review
0 helpful votes
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Really cool helmet
July 11, 2025

Fast shipping came as advertised. Price was affordable and plenty of options

Date of experience: July 1, 2025
California
1 review
0 helpful votes
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Very pleased with customer service
July 11, 2025
Updated review

There was a small problem with my order that was communicated quickly and fixed by a short conversation over the phone great customer service in store and over the internet and phone, problem taken care of quickly and efficiently and it didn't even seem a problem.

Date of experience: July 1, 2025

Smooth service
June 20, 2025
Previous review

Smooth service

Date of experience: June 10, 2025
California
2 reviews
0 helpful votes
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Awesome
July 11, 2025

Great customer service and friendly people working made it easier to shop

Date of experience: July 1, 2025
Florida
2 reviews
0 helpful votes
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Totally satisfied, great timing
July 11, 2025
Updated review

Was totally satisfied with the transaction. Great product

Date of experience: July 1, 2025

Great service
June 29, 2025
Previous review

Great service

Date of experience: June 19, 2025
California
1 review
0 helpful votes
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June 29, Review
July 11, 2025

Good Experience with the sales team. Really friendly and patient

Date of experience: June 29, 2025
California
1 review
0 helpful votes
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Excellent. All expectations met. Great place to get parts and service.

Date of experience: June 30, 2025
California
1 review
0 helpful votes
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Sedici strada 3
July 11, 2025

The helmet is an overall improvement on wind reduction from my bell Gringo. The cheeks are tight but after 10 or so rides they get worn in.

Date of experience: June 30, 2025
Ohio
1 review
0 helpful votes
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Good visor
July 11, 2025

I wasn't a fan of my squished face being on full display while wearing my bilt techno 3.0, so this visor definitely took care of that issue. The reflection is very good, and the color is pretty cool looking, it kinda changes at different angles.

Date of experience: June 30, 2025
Texas
1 review
0 helpful votes
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Gloves run extremely small.
July 11, 2025

I ordered a size 3X gloves and they were still too small. I have long fingers (not sausage fingers) and they were too short and also too tight.

Date of experience: June 24, 2025
Florida
1 review
0 helpful votes
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Pinlock, for my helmet
July 11, 2025

Service was great, I am new to the hobby, staff was very knowledgeable, made me feel comfortable talking to them about gear, services, general information etc….

Date of experience: June 30, 2025
Minnesota
1 review
0 helpful votes
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Skeptical but in love
July 10, 2025

I was very skeptical ordering a jacket from a brand I've never heard of, but all the reviews I could find were stellar so I took a chance and bought it. It fits great with all the linings in and has room to move with my body. Once all the liners are out while walking around it feels big (which is a given) but once I got on the bike and riding it honestly was not noticeable and loved the jacket with all the vents while my wife was sweating in her Alpinestar jacket with 2 vents. Have not a had a chance to test the waterproof linings yet but so far I give it a 10/10!

Date of experience: June 30, 2025
Texas
1 review
0 helpful votes
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Online order picked up at store
July 10, 2025

Good experience, excellent delivery time. I just happen to be 10 minutes away when I got the call the item was at the store

Date of experience: June 26, 2025
Pennsylvania
1 review
0 helpful votes
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Grateful
July 10, 2025

I'm satisfied the product arrived after needing them for some time, without using regular straps

Date of experience: June 30, 2025
New York
1 review
0 helpful votes
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Review for the Scooter tire order
July 10, 2025

It was a really good experience! I am very much satisfied with how order with CG. The item that i ordered was delivered much earlier than expected.

Date of experience: June 30, 2025