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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Shopping and ordering was good, item was as advertised, no issues there. The only issue I had was with the shipping company. As usual FedEx's delivery estimate was way off, item arrived three days after their delivery estimate.
It was good and helpful experience. Makes me want to return to the store because of the good customer service.
A few items were missing from my package. The customer service folks handled it extremely well and super fast.
Thank you!
Never any issue, always on time and perfect. And super easy returns when needed
Ordering process was simple. Price was competitive. Delivery was on time. All good reasons why I do business and shop with Cycle Gear.
I ordered some insoles and hip armor that were not available at my local store. Process of ordering was simple, and they delivered on time.
Excellent purchase: part was very easy to find, advertisement was accurate and very easy to understand, sellers communication was clear, prize was correct and the shipment and tracking was fast and and accurate
I haven't ridden with the helmet yet, so can't comment about it, but happy that it came with a helmet bag AND a backpack, pin lock shield and a spare dark outer shield.
These guys really know what they're doing! They installed my tire the correct way, balanced and even the correct amount of air put in the tire.
Good! Ordered the tire in-store, it arrived a little later than quoted, but I expected that given the slightly odd size.
Produtos de qualidade, entrega no prazo e sem danos. Estou satisfeito com a compra.
I needed an item for an upcoming moto trip but was going to be OOT when it would arrive at my house so I selected store delivery/pickup. Was able to pick it up on the way home from the airport. The Cyclegear sales associate got the item quickly and I was on my way. Very convenient.
I purchased tires on line for my Tiger 900 and had them shipped to my Cycle Gear here in Reno. After waiting and not hearing anything from them I decided to stop by - sure enough they had been received 3-4 days earllier. It would have been nice to get an email or a call letting me know they had arrived.
Only wish you could change tires at your locations without having to bring them in off the bike! Not everhyone has the tools and the ability to remove them from the bike. You would sell more tires and generate additional revenue if your did!
Needed new boots. Tried on many from stock, none quite right. Salesman suggested ordering pair not in stock. Accepted offer, paid and less than a week later boots arrived at my house (50 miles away from store). Fit perfect. Fully satisfied... with service and courtesy and everything.
The guys were awesome as usual! They got me in quick and on my way in no time! They didn't speak down to me just bc I'm a female rider like most shops do.
All good. Returning 1 item (gloves) as they do not fit correctly.
Great selection of gear! Wish there were more "high vis" options however!
Not only did we receive brand new helmets but we received them at a discounted price with free shipping directly to our house!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members