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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Great experience after someone spoke to me. I stood at the wrapstand for minute or two while two associates looked me in the face and did not speak or say anything. Then when I ask if I could be help a female associate ask what I needed. It seems like they did not to be bothered or make a sale.
Everything was done as agreed in a competent professional and polite accommodating fashion. I received the best price and good service, thank you.
I purchased a new tire at cycle gear and was going to have it mounted at our local store as always. The tube needed for my bike was not in stock so the staff ordered the correct tube, I left my tires ( new and old) there and when the tube came in the staff called when it was ready to pick up.
Can't complain, haven't used it yet as I don't have a bike and haven't completed the MSF course just yet. But overall seems like a good helmet.
Great, no issues. These are extra words to get 50 characters.
Need some help and was able to get online support in minimal time! Thank you!
Received both front & rear tire replacements for my Honda Rebel 500 w/in a week of ordering them. They each came on different days, but both came in time to be installed before my upcoming trip. Great so far!
Ordering was easy and the shipping was fast. They have a huge stock of the items that you need from helmets to bike maintenance.
The in-store service in the Palmdale store on Sunday morning, 17 Aug 2025, was excellent. The two men there found my order and mounted the tire on the rim with expert efficiency. Customer service was excellent and friendly. I will always give back to that store especially for tires, tubes, and tire mounting.
Shopping and ordering was good, item was as advertised, no issues there. The only issue I had was with the shipping company. As usual FedEx's delivery estimate was way off, item arrived three days after their delivery estimate.
It was good and helpful experience. Makes me want to return to the store because of the good customer service.
A few items were missing from my package. The customer service folks handled it extremely well and super fast.
Thank you!
Never any issue, always on time and perfect. And super easy returns when needed
Ordering process was simple. Price was competitive. Delivery was on time. All good reasons why I do business and shop with Cycle Gear.
I ordered some insoles and hip armor that were not available at my local store. Process of ordering was simple, and they delivered on time.
Excellent purchase: part was very easy to find, advertisement was accurate and very easy to understand, sellers communication was clear, prize was correct and the shipment and tracking was fast and and accurate
I haven't ridden with the helmet yet, so can't comment about it, but happy that it came with a helmet bag AND a backpack, pin lock shield and a spare dark outer shield.
These guys really know what they're doing! They installed my tire the correct way, balanced and even the correct amount of air put in the tire.
Good! Ordered the tire in-store, it arrived a little later than quoted, but I expected that given the slightly odd size.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

