On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It seems like Comoto brands version of two day shipping means that they'll maybe ship it within two business days, by the slowest means possible.
And the gasket I ordered arrived creased, despite being tremendously overpacked. So I can only assume it went into the box already creased.
The carb kit was good and had all the hardware needed. Bike runs great after carburetor build. Only issue was the gasket of the bowl was too large but I managed to make it work with no leak.
The people on front were super nice and helpful looking for the jacket on their end. More than willing to help.
The tire came in good condition however the production date shows it is 1 year old. I'm disappointed.
The catalog was very descriptive and the site was very easy to use.
Great service when I placed the order in store. Tires came sooner than expected. Thanks
I used cycle gear for all my motorcycle needs. The helmet is perfect and i got it in a timely manner
Placed my order online and had it delivered to the local Cycle Gear store. Delivery only took a couple days. When I picked it up one of the store associates installed the Sena SRL-MESH Intercom in my Shoei Neotec II for me. The system works great and the service can't be beat!
I had an amazing experience, it was put on perfectly, and they cleaned my visor as well. The woman who did the service was amazing. Very nice and very nice to talk to.
Shipped slower than the 24 hour guarantee but I'm not upset at how long it took (3 days)
Received all ordered items within a week. Very happy.
Happy with my experience! Super simple and fast turn around. Looking forward to riding with my new jacket!
Good selection easy checkout both online an in my local store. Always great people to deal with and great selection.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members