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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Kate, at the Roswell, Georgia store, was fantastic! Friendly, knowledgeable, professional. She made buying gear for my girlfriend very easy!
I had orderd a helmet that seemed to have defects and contacted customer service and they sent me a new helmet immeadeitly as soon as i sent off the defected helmet.
Mr 6 foot 10 was friendly and courteous to us was very helpful in finding what we need he ordered it for us we got it and it's great thank you all so much
Price match request was easy, quick, and friendly! They matched my Amazon find on oil!
The team in McAllen run a great program. They are friendly, courteous and have a knowledge of the products sold.
Thanks
I ordered boots from a different site and when they arrived they were different sizes and not of good quality at all. I couldn't even fit them! But Cycle Gear delivered exactly what I ordered at the time they said and the quality was definitely a lot better. I just recommend getting a size up from your true size to have a little wiggle room for your toes. That's what I did and it makes them very comfortable to walk in when I get off my bike to pump gas.
The store rep was super helpful and friendly. Did not have the battery I needed on the shelf. Battery shipped minus full tube and acid so I had to pay additional to have it filled. Did not bring it back as I had already lost a week waiting for it to arrive.
The web site is easy to navigate and locate specific items. Shipping was fast although I did have a 3-day delay with the post office for some reason.
Bought Tires For My Honda -------- Fast Shipping To Store -------- Easy Installation On My Wheels ------------- Great Advice --------- Good Prices ------- Happy Customer
I found exactly what I was looking for and it arrived 3 days early than originally estimated
I don't like the limitations on the first order 10% off! Most of your prices are the same as a few other motorcycle sites and Amazon. I would have used Amazon if they had the front tire in stock but I didn't want to wait for that.
I don't like the limitations on the first order 10% off!
Happy with my purchase, though I wish they can accept cash in the store.
The ordering process was very helpful and easy. My gear came very quick and was in great shape.
Ordered an item. The item did not fit my bike. Return process was smooth and quick
Easy and picked it up in store. Was available in a quick manner.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members