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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Always an ama,ing experience. The staff are awesome.
Went to the store to purchase a bag for my bike had to order online which I don't like it's like buying in the dark you have to wait till the product arrives to see if it's halfway what you expected I was lucky in the bag was what I wanted you can keep that order online s***
Fit perfectly, easy installation, much brighter turn signals and brake lights; I feel safer now.
Cycle Gear has everything anyone could ask for at reasonable prices and fast shipping.
I found a helmet I liked and fit well but I wanted a different color. They were able to order one for me in White
It was easy to shop for the back tire I needed online. The store was out of stock in my size, so no big deal. Shipping was quick and easy. The store itself was pretty quick to install it even though they were short staffed.
I purchased the battery with the "new battery" unit as it should last approximately 8 years.
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.
Happy with cycle gear, right price and nearby for free shipping to the store.
The filtering option made selecting my gear easy. The checkout was simple to use and gave a lot of payment options to choose from.
Went to the store in Springfield, size wasn't available. Associate in store help with the purchase order and got the helmet in a week. Another added to the collection and its a great helmet!
New tire was ordered and in store in one day and installed the next.
Cycle Gear -Bedford is the only place to shop. I had no idea what I needed in a helmet and they took the time to help me. The specific knowledge that was used to help me make my decision was second to none. I am a harley rider but will will come to this store for all my needs moving forward.
Received my helmet few days.first ride was satisfactory. The sales help at cycle gear was excellent.
Quick and easy to order, appreciate the sizing guides and videos.
Ordered online and the product came as described. It took about 9 days to receive my order.
Large selection and a knowledgeable staff helped me find the right helmet for my needs. Excellent suggestions provided to ensure proper fit and comfort.
I went in looking for a helmet and they had a huge selection to choose from, so much that it was a bit overwhelming.
But thanks to an experienced sales staff the selection was made easy.
Like i said a great experiance!
Pant I ordered came in fast and cyclegear had the best price around on them.
The Yuasa AGM battery that I ordered for my Suzuki Vstrom online came very quickly (less than 48 hours). I had some questions about adding the electrolyte and charging it, so I called my local store in Rancho Cordova, CA. They said just bring it by and we'll set it up for you (which they did) and they gave me proper charging instructions. Excellent customer service.
Other than not being able to try on the helmet first in the store before ordering it im happy. I wish they had more helmets in size large (the most common size) in the store to try.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.