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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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My daughter found her perfect helmet and she got what she wanted
I went into the Pasadena store location and the salesman did a horrible job. Added $100 to the internet price, so that's why i purchased online instead of in store.
Took time to find out what I was looking for, gave me several different options. Let me try on multiple helmets to see which brand, model, and size best met my needs. Showed me accessories like tinted visors, bluetooth speakers, etc. that were available for the helmet I purchased. Was not pressured to buy what was in stock but was able to order exactly what I wanted and have it shipped to my home address (at no extra cost).
Everything was delivered on the day I was told it would be and matches the product description.
We visited the Nashville store and had a great experience. The staff was extremely helpful and knowledgeable. The store had a fantastic selection of products and was fully stocked. Highly recommend.
Arrived super fast and the quality is so amazing they fit just right and are so cozy and cushiony
Very helpful, great web design and easy ordering with fast delivery
Service at this location in Tampa is always a pleasure
I got a fast house dirt bike helmet shipped to my house and it's almost perfect besides the visor is bent
My last purchase was for a USB port to replace the jury-rigged electric connection to my handlebar accessories that I wired a while ago. The USB that I ordered was shipped immediately and arrived with no fuss or delay. Good job!
Everything came on time and is in good condition..
I shipped some part to store. I borrowed some tools from the store and just installed it in front of the store. Went home with just installed part and no boxes.Easy!
All went well - very easy to order and pick up at the store upon arrival.
It fits well, but the material seems kind of thin.
Easy to find the products you want ordering is simple and fast checkout.
The store's assistant manager personally helped me with placing my order to ensure the order was accurate and I was satisfied.
Everyone has been really nice and informative. It's the only shop I go to for motorcycle stuff.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members